Absolutely horrendous service - My car was delivered to this garage by the AA after the slave cylinder went in the bell housing - Recovered by the AA on 20/07 - I call the garage everyday to ask is it being done..I get told several times, Its next on the ramps... fast forward to the 18th August after being promised every other day the work will be carried out - 18th August I call the garage and after a very awkward phone call, I get told that it is currently ON THE RAMPS BEING FIXED... I didn't believe what I was hearing so much so, I went up to the garage as something about the conversation felt off... As I approach the garage, I see my car on the forecourt covered in cobwebs and dust as though its not moved from the moment it was recovered to this garage - Cobwebs on the brake calipers meaning my car has NOT MOVED... James the director Linda's son - Then LIED to my face stating it was on the ramps this morning... Its doesn't take a genius to figure out its not moved...Either that or the spiders set up home real fast in Burslem... Enter the showroom to be told we can't have your car taking up the four ton ramps for three days... My response was; "Why take on the job and let the AA believe that you are reputable" - His response was - You will be next... No sir I won't be next.. Took my keys and paid for a recovery company to come and collect my car and take this to a real garage... Absolute waste of time and the owners, Linda and James are nothing short of fraudsters... Companies house is very a useful tool! Please check this company out before you use them for anything... Avoid at ALL COSTS... 4 WEEKS THEY HAD MY CAR AND IT'S STILL BROKEN... SHIT SHOW

My partner and I recently bought a car each from WT Bell, it wasn’t our intention but seeing 2 cars we liked and the service delivered to us by Adam we just went for it and we couldn’t be happier. We didn’t have to worry about anything, Adam helped and advised with everything we needed to do (especially the paperwork involved with us both wanting to drive away with our personal plates on). Adam has just rang us for a follow up call to check everything is going ok, which it is! I would recommend this showroom to anybody looking for a used car.

Would never buy a car from these, make sure you get an independent check if you do.

Fanatic service,I recommend WT BELL to anyone who wants a car thank you to Andrew for showing the car and all The questioned I needed to ask.5* star thank you guys

brought my car from Wtbell Burslem after a bad experience from another garage. Andy and the team were very helpful with finding me my car and the right deal for me. everything was straight forward and an easy process. I have had no issues with the car since I brought it and recently my family and friends have also dealt with the garage and were impressed.

I bought a car from WT Bell Burslem last year, disgusting customer service and sold us car with nothing but problems, I would never recommend anybody buy a car from this dealership unless you want to spend thousands of pounds extra due to their carelessness.

I could not recommend WT Bell highly enough! In an industry which is known for its 'not so straight' sales persons, from the initial call to discuss the vehicle I was interested in, through to initially arriving at the garage, to receiving personal delivery on the vehicle I purchased from them, their service was second to none. Very straight talking and a pleasure to deal with throughout. May others take a leaf from your book. I hope the business continues to prosper and I can deal with this dealership again in the future, when myself or a member of the family, are looking for a replacement vehicle. Well done James and Andy.

I wanted to mark this car sales as a minus (-10). They sold me a badly damaged car, head gasket gone. This will need to be resolved in court even though the vechicle was returned within 6 days of sale. Stay away from WT Bell. Bad, bad customer care.