12% Reviews
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62% Recommend
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8 reviews from our car dealer reviews community
Leave a review for Xclusive Xports Ltd
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8 reviews from our car dealer reviews community

Leave a review for Xclusive Xports Ltd
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"Car Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are very friendly and selling good quality cars. They helped me to complete all the complicated car registration document for both cars. Highly recommend them and i will buy from them again.. Thank you Chris.

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"BE CAREFUL WITH UNDERLINING PROBLEMS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

TERRIBLE EXPERIENCE.UNHELPFUL AND BAD COMMUNICATION. BUY FROM THEM IF YOU WANT A HEADACH AND A CAR WITH UNDERLINING PROBLEMS. I WISH I HAD BOURGHT A CAR ELSEWHERE SUCH AS AN ONLINE CAR SALES COMPANY INSTEAD OF A DELAER LOCATED IN THE MIDDLE OF NOWHERE MAKING IT DIFFICULT TO FIND AND WHOSE GARAGE IS LOCATED A DISTANCE AWAY ALSO.

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"Great service & car as described"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chris & team were helpful, friendly and extremely organised. Car as described, a beauty to drive, very impressed overall, 5 stars all round! I purchased a BMW 3 Series GT M Sport 17' - Found my go to car dealers from now on, highly recommended.

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"DO NOT TRUST. CAR SOLD WITH HIDDEN DEFEC"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT TRUST. I contacted Chris the Owner of Xclusive Xports to query about a Smart ForTwo that was advertised on Autotrader. We spoke on the phone and on WhatsApp and he promised and gave his word that everything was perfectly fine with the car. I told him I will send RAC to inspect the car since I was out of the country. He gave me his word that there is no need for such inspection and it would be a waste of money, took my lesson. I transferred the money and everything went smooth sailing, great communication between me and Chris and he always kept me updated with the delivery process. As soon as I got the car the AC WAS NOT WORKING, took it to my local Mercedes agent and he told me that the compressor is broken and not working, so I had to wait until they got all the parts and replace the compressor. Apart from the AC compressor that needs changing, the WHOLE STEERING RACK needs to be changed. All of the above issues were never mentioned to me. They sold me a car with 2 BIG HIDDEN Defects. I Will updated if and when Chris takes responsibility for the Above. I have proof of everything Mentioned above.

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+2 Found this review helpful

chris from Xclusive Xports Ltd in response to DO NOT TRUST. CAR SOLD WITH HIDDEN DEFEC

Daniel apologies for what you have experienced.. The car was sold with none of these issues mentioned and the car had just had its first service at 9k at a Mercedes dealership. On there report there were no mention of the air conditioning not working neither any issues with the steering rack. I personally drove this car when I delivered it to the shipping company that you requested. Air con was fine and no issue with steering. Maybe you should speak with the transport company as this may have been caused on transport to Malta. I have over 200 5 star reviews online I take much pride in what I do and keep my customers happy. Unfortunately you can't keep everybody happy and your entitled to write this review but no need to make out that I sold this vehicle to you with these faults when it had just come out a main dealers before being delivered to you. Take care and wish you all the best

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"Good service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend buying a car from Xclusive Xports. Chris is very professional, knowledgeable, honest and helpful without being pushy. I am extremely pleased with my Chevrolet Captiva and would definitely contact Chris first if I decide to change cars as dealing with him was a real pleasure. Thanks Chris for the 5* Service.

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"Rebekah"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have used Xclusive xports twice now, the second time I handed back the original car i had purchased and had another vehicle sourced. This was sourced in less than 24 hours, and was ready for collection in 72. Have always had a great service and no doubt will use again soon.

"Customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called first for a Bmw but seller decided to change price eventhough i told him i was coming to see it. Seller then decided to sell the car to someone else without telling me eventhough i was on my way to see the car. This man doesnt know how to do business and doesnt know how to treat customers.

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"thorough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Service was Great, really personal and thorough, really good. Very impressed with the car and I wouldn't hesitate recommending to friends and family 5 out of 5

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Dealership Information

Xclusive Xports Ltd is an Independent dealership that is based in Hertford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews3.5 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Xclusive Xports Ltd
    Ashendene Farm
    Hertford
    Hertfordshire
    SG13 8PZ

    Get in touch

    01992 309161
    http://xclusivexportsltd.co.uk/

    Opening times

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    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Xclusive Xports Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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