Anonymous, April 2021
"Poor service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had my car serviced which I was happy with but general engagement from staff is none existent.
Woman I was dealing with was nice enough but they don't make you feel welcome.
Have used them a few times and service is always the same. POOR.
The staff give off a very cold atmosphere vibe.
4 Stars for Service/Mots
1 Star for Customer Service
+4 Found this review helpful
Tony, February 2016
"tony"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would not recommend these. Problem.with the ford focus we got from this garage was back and forth with the car 5 times, problem was never resolved, the car came out worse the last time then when it went in I also was supplied with a courtesy car which turned out to have no mot. Horrible service a complete let down of a garage and one I will never recommend.
+5 Found this review helpful
James S, July 2015
"YCC Used Car and Service Centre review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was pleased with YCC Used Car and Service Centre, I had an issue with the car 4 weeks on but which wasn't covered by the warranty I had which was disappointing but I wont put that as a negative against this dealership as it's just one of those things. The service i received was good, the car was ready to go when they said it would be and I would buy from them again with confidence.
+0 Found this review helpful
JAMIE L, January 2015
"Active CDTI"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Found the staff were friendly and helpful. Since I took the car I have had a few problems with the car itself but that wouldnt stop me from recommending this place to buy a car from in Preston.
+0 Found this review helpful
KERRY C, November 2014
"After care was spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We had a lot of difficulty getting the car we wanted we tried everywhere but when we came across this dealership it was simple and was all sorted in a day, even when I had a problem with the car after the purchase they sorted it straight away for us. After-care was spot on so thank you for that YCC Used Car Centre
+0 Found this review helpful
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