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I needed to replace my Honda Jazz after 18 years in June 2024. Having looked at alternative cars first, we visited Yeomans Honda Guildford where we met Richard Nash. Richard was your perfect salesman. He was polite, knowledgeable, intuitive, not pushy and patient. He gave us as much time as we needed, answering all our questions and explaining all we needed to know. I purchased a 2021 Honda Jazz in brilliant condition with lots of extra components that Richard talked me through. Post purchase, Richard phoned me to see how I was getting along with my Car and I could honestly say it was a joy to drive. Thank you Richard for making our purchasing experience so good. I would highly recommend Richard Nash and the team at Yeomans Honda Guildford.
Just bought a nearly new 2023 Honda Civic from Yeomans in Guildford. Gary Fenwick was my only contact. Gary made it a truly great experience for me from the initial contact all the way through to handover, I’m totally satisfied and would highly recommend doing business with Yeomans in Guildford.
I have just brought a honda civic from yeomans in Guildford the sales team were fantastic made the whole experience of selling a car and purchasing a nearly new car easier once again thank you yeomans guildford
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We,are seniors .After,a heart surgery and a new knee replacement,I found our beautiful reliable honda civic was too low for me to get IN or OUT.Hence,we went looking to get something higher ,reliable and in our budget,too.We,were truly lucky to have met Trystan Evans at Yromans honda in Guildford .We,had met and seen a couple of previous salespeople at other dealers but this young man was absolutely unique .He was competing to greet and knew the customer is priority.He,introduced himself,used our names respectively.Trystan served smarter not quicker.Was caring and totally competent .Always,smart and smiling for Trystan made it personal.He,made everything truly simple .Used,no jargon.Did not bully or ask rudely how much we needed to SPEND !!Was,honest ,helpful and explained in detail.There was No pressure to make a sale .We,were really pleased to have met such a wonderful true AMBASSADOR to the YEOMAN HONDA GUILDFORD.We,are so so pleased with our CAR.We,waited to test the CRV and then wrote our heartfelt "one in a million "experience.We,would recommend YEOMANS and TRYSTAN to ALL.Trystan ,even called us after a few days to make sure we were enjoying the ride in our CRV and put us at ease to assure us that they would always be there for us in any event if needed.A ,very big "thanking you " to MICK the manager for training such a unique DIAMOND of a sales person who never forgot his PRIORITIES.
We had to travel to Guildford from South Wales to purchase our used Honda Jazz from Yeomans. We we're really pleased with the car and it was true to their description of the vehicles condition, which was excellent considering it was a 10 year old car. It was a car they had sold originally and serviced throughout its service history. The staff were all very attentive particularly Sherine who was our personal contact regarding the sale. We made an appointment for the day of the cars viewing and sale, Sherine was ready for us with all the documents required. The car had a lot more warranty than you would have expected for a 10 year old car. I'm sure we would not have these assurances from a smaller independent car dealer. So well done Yeomans.
Dealt with by Richard Nash in what is obviously a difficult market at the moment, after looking elsewhere I came back to purchasing the first car I was shown and the only one I bothered to test drive. He responded to my needs rather than trying to sell me what they had available, left me to make my own decisions, and at no stage did I feel pressured. The whole process was very thoroughly and professionally handled. Message passing was a little less efficient but given the difficulties of staffing at the moment this was forgivable and no harm was done. I feel comfortable about returning with any queries.
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I was contacted by Yeomans having previously purchased from them. Having spoken with Gary about my musts/wants on a replacement CRV, he advised on a particular model which I subsequently test drove on a couple of occasions and made a purchase. I found Gary to be very customer focused and courteous with a pleasant manner enjoying the banter whilst test driving. In summary, this being the second time I have dealt with Yeomans Guildford and it has been a pleasant experience alround. and Gary was on hand to make sure all was in order when I collected the car and a bag of “goodies” eas handed to me. All in all a good experience dealing with Gary, so thanks again.
On Sunday I had an oil leak so I was really worried my husband called Honda and Robin said to drop it off. The guys sorted it out with no charge how amazing was that it was a small replacement and took five minutes. I was over the moon and that’s why I only buy cars from this garage 👍 brilliant service thank you so much. Marie and nic
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On making contact with Gary at Yeomans Honda in Guildford he was very accomodating and offered me three vehicles to view and test drive a few days later. From the time of the call to the time of my appointment I was supplied with the details of these three vehicles which fitted my requirements. However on arrival I was only expecting to see one of those vehicles as the other two had sold. However, things changed and I had the choice of two vehicles. I was treated very courteously and was guided through the process Gary did what he could in these difficult times and on arrival to carry out the changeover Yeomans Honda had gone the full mile to ensure the vehicle was clean and the points I wanted sorted had been done. I am very happy with the service I received from Gary and younger sales advisors could learn alot from a man with so much experience in the car trade. We now have two vehicles on the drive which were both purchased from Yeomans at Guildford. There will be one final test and that is to see if the boot remote opening can be sorted as it is not functioning. Well done Gary Fenwick and thanks Regards Tony
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Gary explained all options on cars available, taking us around. After, with no hard sell, he listened to our needs, giving us all the options. Everything was easy and punctual. Many thanks. Extremely happy with our car.
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Yeomans Honda Guildford is an Franchise dealership that is based in Guildford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Yeomans Honda Guildford
Pitch Place Worplesdon Road
Guildford
Surrey
GU3 3LD
01483 234080
https://www.yeomans.co.uk/honda/contact-us/guildford/
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