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I had the most amazing experience purchasing my new 2025 Q7!! Mike and the gm Mitch were both so incredible. The purchase was very easy and it was delivered right on time. Mike made sure I drove off the lot feeling comfortable and well educated with all of it's fantastic features. I truly made the best decision choosing Audi York to purchase my gorgeous Q7. Thank you!!!!
Just bought a new Audi a3, first time too, my first phone call to a guy called lewis, fairly new to the company but what a massive asset to them, he answered all my questions about Audi , if he didn’t know the answer is boss cam was on hand too, from the first call to driving away lewis was outstanding and informative caring and genuine , it’s been a pleasure to deal with the team at York Audi, massive thank you again lewis, also special mention to Ben for setting up my phone and talking me through te car and cam for getting me the car in quick time.
Reviewer has confirmed their email address
After having my Audi serviced at Audi York I purchased a new Q2 from them in 2020. I have had all service work done by them since including an MOT, service and break fluids change two weeks ago. This week I tried to start my car and the battery was flat. As I live in a village it took over two hours to get a jump start. I immediately took it back to Audi York for them to inspect the battery, I only wanted to know if it should be replaced. I am a carer for my wife and a reliable car is essential. It only has 26k on the clock. I was told by the service department that no technicians were available to look at it. What appealing attitude and service to a customer. In need. I called the dealership when I got home and asked to speak with the service manager but was told that they had left the company. Another manager would call me, two days later I have heard nothing.
Reviewer has confirmed their email address
Our experience during the purchase of an SQ7 was appropriate. Sadly, this is the best I can honestly say about my overall experience with this dealership. We purchased an SQ7 back in August 2023 worth just under £80k with a number of issues the dealer has not resolved, poor paint work repair, headliner rattle noise potentially the airbag, the bonnet insulation pad an stiff steering. We have 3 different people (including managers) involved a no one has been able to close the problems. The quality of their body work is appalling, and when repairing the cars, you will get it back in worst condition. I have also called several times to escalate the matter to the Head of Business and asked for a call back, but he always seem to have more important issues to deal with. I ended up paying an dependant body repair and detailer to sort the problems out which has put YORK AUDI's quality to shame with the promised that I would be reimbursed the same day, but to my surprise, this hasn't happened and I am now out of pocket by a substantial amount of money. For all the other issues I was simply told go to another dealership.
Reviewer has confirmed their email address
I have purchased many new Audi vehicles from various centres in the UK. The experience at York was outstanding, from the initial purchase, through to paperwork, and the collection of my new car. Well looked after by the team, Tom and the Sales Manager Dan. I hope to return to them within the next year for my next one.
Reviewer has confirmed their email address
The service that I receive at York Audi is first class. A very friendly, knowledgeable and efficient team who always deal with my requests for assistance in timely manner. I have no hesitation in recommending Your Audi as a place to consider when purchasing your next motor vehicle.
From the moment we walked through the door,we were treated with the utmost kindness and respect. The sales team never hurried us and let us take our time making our minds up on the car we wanted.When we were ready to start the process of buying our new car the salesperson,Gabrela Irimia,couldn't have been more helpful. The whole team deserve 5 stars
Reviewer has confirmed their email address
It was one of my best experiences ever! My salesman Joseph Miller Was so friendly, full of information and explained Everything that we needed to know about the vehicle. Thanks so much! It was a pleasure doing business with him. He made it so easy.
Connor was able to do a very professional job on the organisation of my new TT, arranging for on-line paperwork and for efficient delivery of the car itself. It was a pleasure to work with Connor who kept me informed at every stage of the purchase, factory progress and final delivery of the car. Such service is greatly appreciated and I will pass on details of Audi York to clients and friends who might want to go down the Audi route in the future, with a personal recommendation to work with Mr Aikman who went out of his way, in the current Covid situation, to do a professional and well curated job. Many Thanks to Connor and all those involved in the preparation/delivery of my car at Audi York.
Reviewer has confirmed their email address
Fully recommend. I received all information for all my questions. Absolutely fully answers with explanations. I would like to special thank you to Patrick K. for his professional attention to me and hard work,he was always ready to give me the best advise.Also I would like to thank you to Jadeane R. for profesional assistance and help.
Reviewer has confirmed their email address
York Audi is an Franchise dealership that is based in York. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
York Audi
Centurion Park
York
York
YO30 4WW
01904 690505
https://www.jct600.co.uk/brands/audi/find-us/audi-york/1223/dealershipdetails.aspx
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