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Bought a car from Zoom Auto London. Upon inspection the car looked okay so I happily started my journey home only to find out that the car had a major brake fluid leakage. It basically put me in the risk to drive without brakes on the motorway. I ended up driving my supposedly new car straight to the garage! From hero to zero!!! The mechanics confirmed there was a leakage coming from a broken pipe and the Dealer must have known since he filled the brake fluid container himself! Brake fluid doesn't just run out so it was obvious he knew and sold a faulty car. By filling it up before the day of collection, no warning signs were coming on so I couldn't possibly know at the time of collection. The Dealer (Terry) denied the fault, didn't apologies even once for the risk I had to be put under and also refused to pay for the fault. The total cost to fix the car was £400. After long, unprofessional negotiation he agreed to pay a maximum of £170!!! As luckily this was finance, they offered some support and paid £60 so I've been left to cover the difference which was 40%. So almost half of the cost for buying a car from a Dealership where you'd expect that they would give you a vehicle safe to run and not have a major brake leak to get you killed on your first trip! I wouldn't recommend this Seller!
Reviewer has confirmed their email address
Vaiva M from Zoom Auto London in response to I wouldn't recommend
Hi Laura, It’s nothing that we were aware of, the car benn services with main dealer. It’s something that happened on the way for you. We have offered you to bring the car back to us so we could fix it for you. We have paid you to fix the car in your chosen garage. You have stated for us that you have 40% discount so it’s going to cover the rest of the sum for the job. Sorry for your bad experience.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Zoom Auto London
Channel Gate Road
London
Greater London
NW10 6UQ
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