Matt T, February 2026
"The car is great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The car is great, the service was all good. Overall I would rate 5.
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ponko from Ponko in response to The car is great
Thank you for your review.
We’re delighted to hear you’re enjoying the car and that you were happy with the service you received.
We really appreciate the 5-star rating—thank you for your support!
Sarah M, February 2026
"Overall, I'm happy with the car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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Customer service was good. Despite being really busy they were patient about the fact I wanted to see and drive numerous cars.
When I got home I was disappointed to discover the boot cover doesn't work and there was a small chip in the windscreen - neither are awful, but they'll cost a lot for me to fix in comparison to how much an established garage could have fixed them for.
Overall though, I'm happy with the car.
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ponko from Ponko in response to Overall, I'm happy with the car
Thank you for your review.
We’re really pleased to hear you were happy with the customer service, especially during a busy time, and that the team gave you the time to view and test drive multiple cars.
We’re sorry to hear about the issues you discovered with the boot cover and the windscreen chip after getting the car home. We understand how frustrating that can be, particularly when it leads to additional costs. We’d encourage you to get in touch with our after-sales team so we can see if there’s anything we can do to help.
It’s great to know that overall you’re happy with the car, and we appreciate you taking the time to share your feedback.
Nicholas, February 2026
"Ayman was nice!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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I was looking on eBay for awhile and then the Citroen came up with quite low mileage by a long distance. It was a fine experience with Ponko, Ayam I dealt with was a nice bloke.
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ponko from Ponko in response to Ayman was nice!
Thank you for your feedback — we’re really pleased to hear you found the Citroen after keeping an eye out for a while, especially with such low mileage, it sounds like a great find.
It’s great to know the experience was a good one overall and that Ayman was a nice bloke to deal with and made things easy for you on the day.
We really appreciate you taking the time to leave a review, and we hope you continue enjoying the car.
Louise, February 2026
"Nice company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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I fancied something smaller and so I decided to go for the SEAT from Ponko. They have a good selection of vehicles to choose from and customer service is always very good. I would definitely recommend them, they are a nice company. Jack was not very pushy and very easy, no drama at all with him.
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ponko from Ponko in response to Nice company
Thank you for your feedback — great to hear you found the right SEAT and that the choice of cars at Ponko worked well for you.
Nice to know everything felt straightforward on the day and that Jack made things easy without any pressure.
We really appreciate the recommendation, and hope you enjoy the car.
Anneka, February 2026
"Philip was good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The fiesta is doing absolutely fine. We noticed Ponko was quite close to us and had some good options available so we thought we would have a look. The staff were very helpful and Philip we dealt with was good.
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ponko from Ponko in response to Philip was good
Thanks for taking the time to leave your feedback. We’re glad to hear your Fiesta is running well and that you found our team helpful during your visit—Philip will be especially pleased to hear your kind words.
We appreciate you stopping by to explore your options, and if there’s anything else we can help with in the future, we’re always here.
Malwina, February 2026
"Fast and Straight forward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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5 - very fast and straight forward process, very helpful friendly team, highly recommended
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ponko from Ponko in response to Fast and Straight forward
Thank you for the great feedback! We’re really pleased to hear you found the process fast and straightforward and that the team was helpful and friendly. We appreciate the recommendation and hope to see you again when you need us.
Megan, February 2026
"Helpful and responsive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My other car was getting past its time, so it was time for an upgrade and when we drove past Ponko, we spotted the Audis which is what I thought I wanted so id figure we’d give them a call. We dealt with Kye who was really helpful and responsive, we flagged up a few things which got fixed.
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ponko from Ponko in response to Helpful and responsive
Thanks for sharing your experience! We’re really pleased to hear the upgrade process went smoothly and that Kye was helpful and responsive throughout. Great to know the few things you flagged were taken care of for you as well.
We appreciate you choosing us and hope you’re enjoying the new Audi.
Tyrell, February 2026
"Ayman was helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Customer service and Ayman was really helpful. I am currently having an issue with the clutch however I spoke to Ayman over the phone and arranged for the vehicle to possibly part exchange.
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ponko from Ponko in response to Ayman was helpful
Thanks for your feedback. We’re glad to hear you found our customer service helpful and that Ayman was able to support you and arrange a potential part exchange while you deal with the clutch issue.
If you need anything further in the meantime, feel free to reach out—we’re here to help.
Connor, February 2026
"Easy process "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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Reviewer invited to submit review
We needed a bigger car for our holiday coming up for September so there’s no worries on space now with the Ford S max. The whole process was easy in terms of buying the car.
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ponko from Ponko in response to Easy process
Thanks for your feedback. We’re glad to hear the Ford S-Max has given you the extra space you needed for your upcoming holiday, and that the whole buying process was smooth and easy for you.
We appreciate you choosing us and hope you enjoy the trip!
Roseanna, February 2026
"Skoda is lovely!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Skoda yeti is lovely. I have been looking for an automatic Skoda for ages, and I found one on Autotrader through Ponko. I dealt with jack quite a lot and he was very patient, he helped with a problem with my disability, so he managed to get the boot latch fixed so it was easier to open for me.
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ponko from Ponko in response to Skoda is lovely!
Thank you for your kind feedback. We’re really pleased to hear you’re enjoying your Skoda Yeti and that you found exactly what you were looking for.
It’s great to hear Jack was patient and able to support you throughout the process, especially in making adjustments to help with the boot latch—he’ll be really pleased to know his help made a difference.
We appreciate you choosing us and hope you continue to enjoy your new car.
ponko from Ponko in response to Skoda is lovely!
Thank you for your kind feedback. We’re really pleased to hear you’re enjoying your Skoda Yeti and that you found exactly what you were looking for.
It’s great to hear Jack was patient and able to support you throughout the process, especially in making adjustments to help with the boot latch—he’ll be really pleased to know his help made a difference.
We appreciate you choosing us and hope you continue to enjoy your new car.
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