The actual experience was ok, but a couple of things let them down a bit. I haven't received the V5 yet and I wasn't told about modifications to the car which I only found out after purchase. Everything else has been A1. The car is beautiful, I love it!
Reviewer has confirmed their email address
Ponko in response to The car is beautiful
Thank you David, and thank you for choosing Ponko. I’m pleased to hear how much you love the car, but I’m sorry to learn about the points that let the experience down. If your V5 still hasn’t arrived, please get in touch so we can look into it for you. We can also go through the details of any modifications to make sure everything is fully clear. If you need anything at all, we’re here to help.
Everybody was really friendly there and the car is all good. We'd definitely consider buying another car from there.
Reviewer has confirmed their email address
Ponko from Dealership in response to Vauxhall Astra
Thank you Joanne, and thank you for choosing Ponko. I’m really glad to hear everyone made you feel welcome and that the Astra has been spot on. It’s great to know you’d consider coming back to us in the future. If you ever need anything at all, we’re here to help.
The car is perfect I absolutely love it. The actual dealership is set up brilliantly - there's a dedicated guy on the desk, you get a cup of tea, it's a really nice place with nice people. I'd give them 4.5 stars, only because the process did feel a bit long winded.
Reviewer has confirmed their email address
Ponko from Dealership in response to Brilliant set up
Hi Robert, thank you for the thoughtful review. It’s great to hear you love the car and enjoyed the setup and team here. We appreciate your note about the process feeling a bit long and will use that feedback to keep improving. Thank you again for your business.
Upon arrival I got a coffee, I had an idea what car I wanted so I didn't have to look around much, but the staff were polite, friendly and helpful, and were quite informative about the car.
Reviewer has confirmed their email address
Ponko from Dealership in response to Friendly and helpful
Hi Christopher, thank you for the great review. We’re pleased to hear you had a friendly and helpful experience and that the team were able to give you all the information you needed. We really appreciate your business.
Everything was good, I don't have any complaints regarding the service the staff were nice and helpful. The car has been fine for the most part but there has been a couple of problems such as an airbag light has come on. I'll be giving Ponko a call about it shortly. Aside from that, I love the car!
Reviewer has confirmed their email address
Ponko from Dealership in response to I love the car
Hi Billy, thank you for the review. It’s great to hear you love the car and found the team helpful. Sorry to hear about the airbag light — please give us a call and we’ll get that sorted for you right away. We really appreciate your business.
Friendly and helpful staff
Reviewer has confirmed their email address
Ponko from Dealership in response to Mini Hatch
Hi Alexis, thank you for the review. We’re glad to hear you found the team friendly and helpful. We really appreciate your business.
My rating is 5. Kind regards, Mr Johnson
Reviewer has confirmed their email address
Ponko from Dealership in response to New car purchase
Hi Mr Johnson, thank you for the 5-star rating. We’re really pleased to hear everything went well with your purchase. We appreciate your business.
Well deserved full marks for James and the team ⭐️⭐️⭐️⭐️⭐️
Reviewer has confirmed their email address
Ponko from Dealership in response to Audi A1
Hi Jonathan, thank you for the fantastic rating. Great to hear James and the team made such a strong impression. We really appreciate your business.
no issue with car been really good so far
Reviewer has confirmed their email address
Ponko from Dealership in response to Really good
Hi Amber, thank you for the 5-star review. We’re really pleased to hear the car has been great for you so far. We truly appreciate your business.
Good, quick, easy, in and out in an hour and a half. The service was really good and straight forward. I'd definitely recommend them to others.
Reviewer has confirmed their email address
Ponko from Dealership in response to I'd definitely recommend them
Hi Reece, thank you for the brilliant review. Great to hear the process was quick and straightforward for you, and we really appreciate the recommendation. Thank you for your business.
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1233 | |
| Very Good | 335 | |
| Average | 11 | |
| Poor | 5 | |
| Terrible | 5 |
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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