Lloyd R, April 2026
"Skoda Superb"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4, I would say 5 but had to regass the Aircon immediately after purchase at my own expense.
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Aftersales from Cheshire Motor Car Sales in response to Skoda Superb
Thank you Lloyd for your honest review and for the 4 stars — we really appreciate your feedback. We’re really pleased to hear that you would have rated your experience 5 stars overall, although we’re sorry to hear about the issue with the air conditioning shortly after purchase and the cost you had to cover. That’s not the experience we aim to provide, and we understand how frustrating that must have been. Your comments are genuinely appreciated and will be taken on board by the team. We hope you’re otherwise enjoying your new car and thank you again for Cheshire Motor Car Sales.
Anonymous, April 2026
"Skoda Yeti "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
After my old car conked out I got the Skoda Yeti from Cheshire Motor car sales because of what they offer in terms of servicing and MOT, however once the car was delivered I was a little disappointed as it looked as if the back number plate had been glued on and some of the glue had gone hard on the surface beneath. It's the first time we've ever bought a car over the phone. They were efficient and got the job done.
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Aftersales from Cheshire Motor Car Sales in response to Skoda Yeti
We’re really pleased to hear that the process was efficient and that everything was handled quickly, especially given it was your first time purchasing a car over the phone. That said, we’re sorry to hear about the issue you noticed with the rear number plate and the glue residue. That’s not the standard we aim to deliver, and we appreciate you bringing it to our attention. If you’d like, please feel free to get in touch so we can look into this for you. Thank you again for your honest review and we hope you’re otherwise enjoying your Skoda Yeti.
Adrian M, March 2026
"No trouble"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I have only had the car for two weeks and there has been two faults but I did call the dealership, and they were happy to sort it out but its cheaper for me to do so less hassle. Other than that, no problems with them. No trouble. They had the car I was looking for and was a good location too. Four stars never give perfect aha!
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Aftersales from Cheshire Motor Car Sales in response to No trouble
Thank you Adrian!
Sorry to hear that you had some issues with the car - if these are still ongoing please don't hesitate to get in touch and one of the team would be happy to help. We are glad you found the car you were looking for and in the perfect location! Thank you for your custom and we hope to see you again
Ian H, March 2026
"Steeve answered all my questions!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My experience with Cheshire Motor Sales was fine, when I got there the car hadn’t been valeted but it was a standard smooth process. Four stars! Steeve answered all my questions.
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Aftersales from Cheshire Motor Car Sales in response to Steeve answered all my questions!
Hi Ian
Thanks so much for taking the time to leave a review. We are so pleased to hear that you had a positive experience. We apologise for any inconveniences caused by the car not being valeted - your feedback helps us to improve. It's great to hear that Steve answered all your questions we will be sure to pass this feedback onto him. We look forward to welcoming you back in the future
Michael C, March 2026
"No nonsense"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Four stars ⭐ No nonsense, good communication and helpful!
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Aftersales from Cheshire Motor Car Sales in response to No nonsense
Hi Michael,
Thank you for the 4 star rating! We are so pleased to hear that you were satisfied with the customer service you received, especially the good communication. This is something we will be sure to pass back to the team. Thank you for your custom.
Sarah F, March 2026
"Very quick and painless"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Overall experience very quick and painless but communication could have been better
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Aftersales from Cheshire Motor Car Sales in response to Very quick and painless
Thank you for your feedback Sarah, we really appreciate you taking the time to leave a review. We’re pleased to hear the overall experience was quick and painless, although we’re sorry to hear that communication could have been better on our side. That’s something we’ll certainly take on board and work to improve going forward. Thank you again for your honest comments and we hope you’re enjoying your new car.
Isamel C, March 2026
"All okay no doubt"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The customer service was okay 100% I do have some issues with the rubber on the car doors which I need to tell the dealer about but I’ve got the car and all is ok. Everything was okay no doubt with that. four stars just because of the doors.
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Aftersales from Cheshire Motor Car Sales in response to All okay no doubt
Thank you Isamel!
It means a lot to us that you have taken the time to leave us a review. If any of the issues you have experienced with the doors is still ongoing please don't hesitate to get in touch and we will be happy to help. We are glad everything else went okay and that you were satisfied with the customer service you received, we will pass this feedback onto the team. Thanks for your custom
Marc B, March 2026
"So far so good 👍 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4 So far so good with the car, salesman wasn't pushy and had an issue sorted before delivery (wobbly exhaust) only issue was when I rang to chase up the delivery, whoever I spoke to didn't seem that bothered and couldn't give me a timeframe which left me wondering if I'd made the right decision. Luckily the next day we heard from the delivery company
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Aftersales from Cheshire Motor Car Sales in response to So far so good 👍
Thanks for taking the time to leave a review Marc - your feedback really helps us to improve. We apologise for any inconveniences that were caused - if any of these issues are still ongoing please don't hesitate to get back in touch and we will be more than happy to help. We are pleased to hear that you were happy with the customer service and we will be sure to pass this back onto the team. Thank you and we hope to see you again in the future.
Joshua C, March 2026
"Good straight forward service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4.5. good straight forward service, really easy to purchase, all documents there and car(so far) running really well and in good condition. And I'll definitely be looking there when time comes for another car.
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Aftersales from Cheshire Motor Car Sales in response to Good straight forward service
Thanks so much Joshua! It's great to hear that you had an easy and straight forward experience here at Cheshire Motor Car Sales. We are so pleased that you are enjoying your car! It really means a lot to us that you'd come back to us when the time comes for another car. We value your trust and look forward to welcoming you back. Thank you!
Mackenzie O, March 2026
"My experience was perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
To be honest it was just the car that made me choose Cheshire Motor Sales, but my experience was perfect, the customer service was really good. They helped me with a lot of things. One of the guys took me to the post office and helped me set up my logbook. Five stars.
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Aftersales from Cheshire Motor Car Sales in response to My experience was perfect
Thank you Mackenzie for taking the time to leave a review - your feedback means a lot to us. We are so glad that we had the perfect car you wanted and that it made you choose Cheshire Motor Car Sales. It's so lovely to hear that the customer service was good and we will be sure to pass this feedback onto the team. Thanks so much for the five star rating and we hope to see you again in the future.
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