Richard H, September 2024
"Honest company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far my van is running lovely and I can't pick fault with it, it's doing everything it should which is getting me from A to B. I appreciated the honesty of the salesman on the day because I was shown around and he pointed out a couple of dents, at the end of the day, it's a van and it's not going to be perfect but it was nice to be told.
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Aftersales from Dealership in response to Honest company
Hi Richard, Thank you for your wonderful review! We’re delighted to hear that your van is running smoothly and meeting your needs. It’s great to know that our salesman’s honesty made a positive impact on your experience. We believe in transparency and are glad you appreciated it. Enjoy your van, and we look forward to serving you again at GL Commercials in the future!
Martin G, September 2024
"Well pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The van hasn't moved much because I'm turning it into a camper but I look forward to getting started on the project, when I can get round to it. Across the board the dealership deserves top marks.
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Aftersales from Dealership in response to Well pleased
Hi Martin, Thank you for your fantastic review! We’re excited to hear about your plans to turn the van into a camper. It sounds like a wonderful project, and we can’t wait to see the final result. Your kind words and top marks mean a lot to us. Enjoy your project, and we look forward to serving you again in the future!
Jordan H, September 2024
"Online purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since everything was online I didn't see the guys but they made sure everything went smoothly from enquiry to delivery. There weren't any delays, and when the van was delivered it was nice to know it had a fresh MOT.
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Aftersales from Dealership in response to Online purchase
Hi Jordan, Thank you for your fantastic review! We’re delighted to hear that everything went smoothly from enquiry to delivery, even though it was all done online. We are glad that there were no delays and that you appreciated the fresh MOT on your van. Your satisfaction is our top priority. Enjoy your new van, and we look forward to serving you again in the future!
Kenneth W, September 2024
"immaculate "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with my new van. For a 4 year old van the bodywork is immaculate and manically it runs well. I received an exemplary service from the guys and felt well looked after.
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Aftersales from Dealership in response to immaculate
Hello Kenneth, Thank you for your wonderful review! We’re thrilled to hear that you’re very happy with your new van and that its bodywork and performance have exceeded your expectations. We are so happy to hear that our team provided exemplary service and felt well looked after. Your satisfaction is our top priority. Enjoy your van, and we look forward to serving you again in the future!
Piotr W, September 2024
"Good service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nice and quick, helpful team.
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Aftersales from Dealership in response to Good service
Hi Piotr, Thank you for your kind words! We’re delighted to hear that you found our team helpful and that everything was handled quickly. Your satisfaction is our top priority. Enjoy your new van, and we look forward to serving you again in the future!
Adam C, September 2024
"Relaxed approach"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The team took a nice relaxed approach to the sale and from the enquiry to the handover, everything went really smoothly.
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Aftersales from Dealership in response to Relaxed approach
Hi Adam, Thanks for the great review! We’re glad to hear that our relaxed approach made the process smooth for you. It was a pleasure assisting you from enquiry to handover. Enjoy your new van, and we hope to see you again in the future!
John J, September 2024
"Stayed open late "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m loving my new van. It had a good 370-mile run back home after making the purchase, and it ran sweet. Hats off to G L Commercials because they stayed open late when my train got cancelled and even picked me up. I couldn't have asked for more.
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Aftersales from Dealership in response to Stayed open late
Hi John, Thanks for the awesome review! We’re thrilled to hear that your new van had a smooth 370-mile run back home. Big shoutout to our team for staying late and picking you up after your train got cancelled. We’re glad we could help out as our customer satisfication is our main aim. Enjoy your van, and we hope to see you again at G L Commercials!
Marc L, September 2024
"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Considering I purchased the van based on a picture from the internet, I'm very happy with it at the moment. I received impressive service, and the fact it comes with a free 1-year breakdown cover is a nice touch.
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Aftersales from Dealership in response to Good service
Hi Marc, Thanks for the great review! We’re glad to hear you’re happy with your van, especially since you bought it based on a picture. It’s awesome to know our service impressed you, and we’re happy you appreciate the free 1-year breakdown cover. Enjoy your van, and we hope to see you again!
Harjit B, September 2024
"Wouldn't change anything"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy to give 5 stars! The guys made the whole process very easy and there were no delays when it come to the paperwork. The salesman was very informative about the van, offered me a test drive and I couldn't ask for more. I've done 1000 miles in the Ford since and so far so good.
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Aftersales from Dealership in response to Wouldn't change anything
Thanks for the fantastic 5-star review Harjit! We’re thrilled to hear that the whole process was easy and smooth for you. It’s great to know our team was informative and that you got to take the van for a test drive. We’re glad to hear your Ford is running well after 1000 miles. We appreciate your business and look forward to helping you again in the future. Enjoy your new van!
Phil G, September 2024
"Can't fault them 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Honestly I can't fault my first time experience with the team. Maggie delt with most of the sale and I found her to be very responsive, great at communicating and sorted everything out quickly. The van has got straight on the road and has been faultless.
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Aftersales from Dealership in response to Can't fault them 👍
Hi Phil, Thanks for the fantastic review! We’re thrilled to hear that your first experience with us was faultless. Maggie will be delighted to know she was able to help you out quickly and effectively. It’s great to hear your van is already on the road and running smoothly. We appreciate your business and look forward to helping you again in the future. Enjoy your new van!
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