Poor service as I seem to get at all Audi dealerships, Ive owned a lot of Audis and wanted to purchase one today, no call back with finance figures or video walk around of car as promised - would have bought the car if they had made the effort - oh well time to try a Mercedes AMG I think ;)

Took my car to Tamworth Audi for oil service and new pollen filter on 4/12/20. After driving the car a few days I got a alert and message saying reduce oil level . Called Audi roadside assistance. The guy was really good , took almost half a litre of oil out and it still showed max . He also plugged into his laptop and said a fault had been logged at 4.40pm whilst in the hands of this dealer . When I phoned them to get the car in they were not interested and gave me a date of 12/1/21 before they could look at it . So, one of there technicians causes a fault to log on my car while in their care and they can’t be bothered to put it right for 5 weeks needless to say I won’t be using these people again. From previous reviews it seems they are great whilst selling you a car but after that , forget it .

Would like to thank les Scott for all the help and after sales service that he has given us couldn’t have asked for any more thank you

Bought a car from them last year, I was promised from the sales person that the car comes with 2 services, now the time for the service has come now, so I called the sales person called David Noon that sold me the car to inquiry regarding my cars service but he has told me that he never told me that the car comes with 2 free services. When I told him that he told me so several times that the car comes with free services he started telling me that he never said that, however I was very disappointed with him lying to me and asked if I could talk to someone else, so he did send me an email to his superior a guy called Carl Trump whom I emailed but I have not receive anything from him in 2 days. I just think this is very unprofessional and I myself want recommend this dealer at all. They just want to sell you a car and that’s all they care. Shame on you Audi Tamworth.

My mom was gojng to purchase a car she sorted finace and they told her to come down as the car was ready to collect she got there waited over 2 hours to be told at the end of it that the it wasnt ready took about a week the sales women said a few days it had been a week before that she sorted the financial stuff out she hasn’t even saw the car or been offered a test drive DO NOT GO TO AUDI TAMWORTH WHATEVER YOU DO

When you are in the process of buying a car from Audi Tamworth their service is great. However once the car is purchased, this service soon changes. I have never encountered such horrendous after sales. Both me and my husband will never purchase a vehicle from them again! And we will guide others to do the same.

I recently purchased a new Audi A1 from Audi Tamworth. Parv our sales man was very attentive and made sure the car met our needs. Brilliant service.

The salesman at Tamworth Audi was offhand from the start, the purchase of a new car should be an enjoyable experience, mine certainly wasn't. It was only when we came to discuss the price of the Q3 and the trade in for my Honda that I realised that as a non finance customer I was not valued. In spite of making it clear from the start that I was a cash customer the salesman insisted on going through a finance calculation on his computer. The final straw was when an extra £300 appeared as an extra delivery charge above the £630 already quoted - I walked away. Dr Paul Yeo.

Really disappointed with Tamworth Audi after spending 3.5 hours waiting for my pre booked service to be completed. Arrived at 08.40 for a 9am booking and all went great initially keys handed over and handed a nice Latte while I waited. Went to try to sign into the free customer WiFi so I could work couldn't log on at all, neither on my laptop or either of my phone's and you don't get a phone signal at all. Went to reception and asked for help to which it was pretty much just a no. So I sat and waited for the 2 hours they said it would take. At which time I was advised the Fuel and pollen filters also needed changed due to the mileage and they now have authorisation to do these also. I provided my mileage 3 weeks prior when booking the service, so if this was mileage related then why wasn't the pre authorised. Anyway say for another hour when they said it's now being cleaned.......... Oh dear I am not joking when I say my 3 year old daughter cleans a car better. Two expensive new Audi's in the household and have always been an Audi customer and will continue but I will NEVER take either car back to this dealership. Premium products with premium promises and budget level customer service.