I had a very disappointing experience purchasing a vehicle from this dealership. I bought an X-Trail on 18th February, which shortly afterwards developed multiple faults, including water ingress, electrical issues, and problems with the immobiliser. I returned the vehicle for repairs; however, the issues did not appear to have been properly resolved despite being advised that the work had been completed. I had to repeatedly follow up to obtain updates and arrange further repairs, as I depend on a vehicle for daily use. The courtesy car provided raised additional concerns. During my use, I observed dashboard warning lights (including engine management and tyre pressure), low washer fluid, minimal fuel, and debris inside the vehicle, including broken glass in the rear and used ear buds. In my view, this did not meet reasonable standards for a replacement vehicle. After a second attempt at repairs, I was again advised that the issues had been addressed, but was also informed that the vehicle would need to be retained for an additional week. At this stage, I chose to reject the vehicle. Following this, there was a delay in resolving the finance agreement, which left me without a car for a period of time. I was also concerned to see the vehicle made available for sale again before my case had been fully concluded. Overall, I found the experience time-consuming and unsatisfactory. I believe there are clear areas for improvement in vehicle preparation, quality of repairs, and communication with customers.

Brilliant service. And spot on car. Been now driving for over a month and have enjoyed every single mile. Customer service quick. Clear and easy process i have already suggested to my friends if they shopping for car to see Nuneaton Car Sales

Pretty happy with Tesla Model 3

No problems with the car. They had the car at the right spec. I would go back in the future as it was a smooth and easy process. Lilly was really helpful.

Impressive mileage was on the Niro. I found the car through Autotrader and Jacques service at the dealership was good.

I went there as they had the car I needed. I saw it on Autotrader then went on to their website. The sales guy Tim was fine, no complaints. He was very accommodating and professional about things. They sorted out some issues that were present when I first got the car, I can't complain with the way they treated me, I think they did a good job.

fast response and great customer service

I'm getting on really well with the Citroen I got from Nuneaton, my last car was a Citroen so was looking for another one and this dealership came up. I did remember that I knew someone who got a car from them and they had no problems. When I went to the dealership I liked how they spoke to me and it was really nice and friendly atmosphere.

We dealt with Conor at Nuneaton Car Sales and he was good. We have some slight issues with the AC which we have been meaning to get in touch with them about but other than this the car is fine.

Everything has been great so far with the E Pace! The dealership was very good, the staff were very helpful and Lewis was fantastic! We were looking for something like the Jaguar E Pace and Nuneaton had one with a good price and mileage.