369 reviews from our car dealer reviews community
Leave a review for GC Motors
Leave a review

369 reviews from our car dealer reviews community

Leave a review for GC Motors
Leave a review
"Humiliated and profiled"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put my obstacles in place to prevent me from leaving with my new vehicle. Spent 6 hours in an office, indirectly accused of fraud, requested an obscene amount of documentation from my partner and I including a mobile phone bill although, I had official identification. Refused to release the car until they had a driver drive me 4 hours to my home address to prove I lived at the address. GC Motors claimed this is what Happens when you buy a luxury car.

"AVOID "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only interested in selling add ins like finance or tracking devices, couldn’t get a Cash price from them . Lots of waffle. Avoid GC Motors.

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+1 Found this review helpful
"GREAT SERVICE HIGHLY RECOMMEND "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FANTASTIC SERVICE, GREAT COMPANY AND SUPERB MOTOR

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+0 Found this review helpful
"TIME WASTERS!!!"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My advice to anyone looking to sell their car to these, is to avoid them like the plague! I had an Auto Trader advert of my Bentley Continental for sale. GC Motors rang me to offer to buy it as they are low on stock atm and they do well with Bentley sales. I agreed a price to sell which i was happy with and sent all the supporting documentation to them. Everything was in order from the Monday and they had scheduled a driver to come to my property on the Friday to collect the vehicle. When the driver arrived he did a full inspection of the car. My vehicle is a 2015 facelift model Bentley and is in excellent condition inside and out with probably the most desirable spec. After a full inspection the told me there were a few marks (see attached pis) and that the roof and doors would need to resprayed! You can see from my thumb print the size of these marks. They the proceeded to tell me it would cost over £2,000 to do this and wanted me to meet them halfway on the cost, which i refused. There was a stonechip in the windscreen that they advised would cost £2,500 to repair/replace. I offered to have that carried out on my insurance as he excess for windscreen was £120. They would not budge on the reduced price offered and left without the car. A complete waste of my time. this is a 2015 car, the bodywork although immaculate would have a few stone chips here and there, its unavoidable. but to tell me they needed to respray the doors and roof for those marks is obscene. I buy and sell a lot of cars privately and GC Motors are probably the biggest jokers ive come across in the motor industry. Thinking of dealing with them....DONT!

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+3 Found this review helpful
"Fantastic and quality service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Keith & Mike at GC Motors. Made sure my expectations were met and helped me make a choice on choosing a car.

"So Happy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the moon with car from gc motors, Being at an age of 22 and buying my dream car. Then didnt treat me any different. The car is as described. Me being very particular with cars they gave me the necessary time to look over the car and was more than happy with me to do though 1 million point checks. Mike was especially helpful and only been there once left like we became friends and filled me with confidence to pursue my dream. Many thanks again and highly reccomend GC.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been searching for my next dream car for weeks and Mike from GC Motors was extremely patient as I questioned him about quite a few of the fantastic cars on sale. He was not pushy at any point and made me feel comfortable and did not rush me on my decision. Upon visiting the showroom (an amazing place to be) I was given the opportunity to look at a few cars without any pressure whatsoever. Having finally decide to buy a beautiful BMW M5, the service continued to be excellent and I was informed every step of the way and kept in the loop. Prior to collection, I was contacted by Neely of after sales and taken through the process of handover and what I would need. Upon collection I was greeted by Neely and the service she provided was fantastic. She was such a friendly and informative young lady. In fact, the people that I met whilst in the showroom were all friendly and down to earth, considering the type of car they sell. It was a superb experience from start to finish. My car is superb and I will definitely be returning for my next purchase.

"Very Poor Service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman at GC Motors I spoke to clearly couldn't be bothered to come back to me despite me chasing several times and being told he would return my call. When I finally spoke to him, he was quite rude and obviously not interested in my business. I will never consider buying from them again in the future because if their sales are this poor I can't imagine how bad their aftercare is.

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+0 Found this review helpful

Paul Gater from Dealership in response to Very Poor Service

Hi Pete, I'm really sorry to hear about your negative experience. We can't locate your details on our system so please can you contact Paul Gater, Operations Directors at paul.gater@gcmotors.co.uk or call us on 01423 500017 as we would like to resolve this ASAP. Thanks, Paul Gater

"Great All Round Service - Will be Back!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't thank GC Motors enough for a great customer service they provided and first time buyer experience. Great staff and showroom, would defiantly recommend. I would like to send my up most thanks to the guys for doing all they can to get me on the road, Pleasure doing business and meeting you.

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+0 Found this review helpful
"Avoid "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Porsche Cayman in May from GC Motors. 4 days later I informed the dealer there was a knocking from the rear. I took it to porsche to investigate as there is warranty on the car remaining. This took some time so the 30 days passed I had to reject the car with little or no question ( consumer act replaced the sale of goods) Porsche confirmed that the car has been damaged and repaired underneath and porsche ask if I knew of the repair. I didn't. They went on say that the knocking may be related and that to investigate further I may be liable for the cost of that if it's deemed the repair and previous damage is the cause. I have viewed the car on the ramps where porsche showed me the extent of the repair. Its goes from the rear drivers wheel and follows the line upto the engine mounts round to the passenger side. I asked how can it have sustained this, They suggested that the car may have been in a accident. Porsche even said they couldn't tell me if it was safe to drive!! Gc motors have collected the car and to be fair they acted very promptly and also supplied me with a loan car. However, things turned nasty quickly, after a few rude and fairly aggressive phone calls they have said it's a scratch underneath. A scratch. From the wheel upto the engine and across? Hmm really? And all panels are ok and that porsche are happy with it. Ugh? The same porsche that said they didn't know if it was safe to drive? Gc even said I wanted to get out of the car so suggesting i was trying it on. I looked at changing it for an identical car. Only wanted a non faulty one. So now they just want to hand the car back. I'm taking legal advice as I love my car but I'm faced with a car that has taken a hit on it's value, I dont know it's safe to drive, and I've lost warranty on it. They did say they would get a full independent assessment the car, this now seems like another lie. Please avoid this dealer. Or get the car fully inspected and expect aggressive sales once you say your interested in the car, they did applogise for this but be warned. Please Read the reviews this isn't the first damaged repaired car they have sold.

Sarah in response to Avoid

Gc motors are trying to resolve my issue and provide proof that the car is ok and fit for purchase. Maybe all is not lost and have had a better experience today

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Dealership Information

GC Motors is an Independent dealership that is based in Harrogate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
369 reviews4.6 out of 5 stars — Rated Excellent
Excellent
329
Very Good
4
Average
9
Poor
15
Terrible
12

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    Contact Information

    Address

    GC Motors
    Ripon Road
    Harrogate
    HG1 2BX

    Get in touch

    01423 500017
    http://www.gcmotors.co.uk

    Opening times

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    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About GC Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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