Recently purchased a BMW 320d for a great price! Very impressed with the service I received throughout the whole process and even better that a 3 months free warranty was given. Look forward to returning next year to upgrade my husbands car. Highly recommend Big Motoring World in Addlington.

Good prices - fast process, nice staff.

My experience of Big Motoring World (Addlington Branch) was disappointing. After being let down 3 times I decided to go elsewhere. I bought a used car from the main Mercedes dealer. I paid a few thousand more but got a better car with lower mileage, which had been properly inspected and prepared. It came with a proper warranty and breakdown cover. They were happy to have my custom, did not let me down, providing a pleasant experience.

I was recommended by a family friend to buy my new car from here and I'm very pleased I did so. Couldn't believe the high volume of cars available to view. Would now recommend others to purchase from Big Motoring World in Addington.

Very impressed with the set up and how knowledgeable the staff were about the cars and the features. I'm very pleased with my new Merc and I will be coming back to use these guys in the future!

Had a quote regarding my px car and they offered me on phone £1000. Next day I driven 40 miles just to find out: My car now £500 as a px The car I'd like to get not in the location and had to wait 1 hour but still not shown They not even bothered to offer you a deal to suit your budget or some another cheaper car Felt really rushed Not what I was expected as a customer service. Not even close. So if this is how they treat customers before they have made a sale I can only imagine the poor quality of aftersale.

I have been looking for a new car for the past month and so have been checking big motoring workds prices daily. On thursday before black Friday i noticed that a lot of the cars went up in price. Some increased by £1500. And then i received a text from them saying to come down for black Friday deals. I called up on the thursday and enquired about this as it is misleading and was told to come down and i would be given the original prices. Long story short, i went down there and they didnt offer me the original prices, i spoke to 2 managers. One of which was very rude and dismissive. The other didnt help at all. I could have bought the car but out of principle i decided to leave as i didnt see why i should pay extra money when the cars should be on discount. Not helpful and not trust-worthy. Would not reccommend this branch of the Big Motoring Workd at all.

If I could I would give 0 (-ZERO) star rating. I bought a car about year ago, I was so happy about the service I received on a day.I also been offered to buy Insurance to protect ALL mechanical and electrical faults in case something happens(OF COURSE I added it for a piece of mind) On a day when I bought car I was told that car has ALL service history and that will be send together with v5 by post to me. In few months time I had to go on holiday,but car papers still not been received.Been calling them EVERY day about that and explaning same situation to different person and all they could say to me: "WE WILL GET BACK TO YOU" (witch they never did) So at the end I had to get new V5 from DVLA by myself,still haven't received service history as they refused to talk to me at ALL. After all this situation about paperwork around few months later I find out that my car has a problem (Loss of power) Straight away I contacted my insurance provider to ask what to do next and they advised me to find local garage(They said not to go to BMW centre as it will be expensive)where they could check the problem. Booked appointment for car check,after its been checked I received a call from them that is timing chain problem(£2k to fix it) and car was not covered by insurance because it only covers my car up to 80k BUT MY CAR WAS BOUGHT WITH 77K ON THE CLOCK AND WAS NEVER MENTIONED THAT INSURANCE WILL COVER ONLY UP TO 80K!!! At that point I realised that i have to fix my car from my own pocket. Decided to double check the problem with BMW centre and make diagnostic there before fixing car.After diagnostic I find out that problem was Egr and some pipes which they fixed.So Now I lost over 1k and all money I payed for 1year insurance. BE CAUTIOUS AVOID THIS PLACE HIGHTLY NOT RECOMMENDED !!!!

Having had an experience at Big Motoring World in Addington I found with the cars I viewed that they were poor quality, mainly high mileage cars at auction if I was guessing. They do no pre sale checks, rarely even cleaning the car. They sell it below retail price but are not interested if anything is wrong with the car. So effectively you may as well go to the auction yourself and cut out the middle man.

Advertised a car that wasn't there - even looked around the back for it- only have to review these guys online to find out it wasn't a once of. Pay more buy local and don't be disappointed.