12 reviews from our car dealer reviews community
Leave a review for Humming Bird Kia
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Humming Bird Kia
Leave a review
"Purchase of Used Sportage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Great servıce from start to fınısh. Bous Benabla ıs an asset to your company hıs servıce was amazıng

+0 Found this review helpful
"Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

A very pleasant all round experience being looked after by Simon

+0 Found this review helpful
"Warm and Welcoming"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I recently purchased a car from Hummingbird Kia and the whole experience was fantastic from start to finish. Nikesh looked after me and was brilliant really knowledgeable, friendly and never pushy at any point. He took the time to explain all the options, answered every question I had and made the whole process feel easy and relaxed. The showroom is great, the team are welcoming and the level of service really stood out compared to other dealerships I visited. Collection day was smooth and everything was explained properly before I drove away. Couldn’t be happier with the car and the service I received. I would definitely recommend Hummingbird Kia to anyone looking for a new car. Thanks again!

Reviewer has confirmed their email address

+0 Found this review helpful
"They put the price up when I called"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Called up and placed an order and then they said it was the wrong price and it was £4000 more, they had it on there website and also on autotrader, cant trust this dealer at all.

Reviewer has confirmed their email address

+1 Found this review helpful
"Brilliant Salesmanship "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Josiah Archibong is an excellent sales Executive. He made myself and daughter feel welcomed and shared good advice on Kia cars. I would certainly recommend checking out KIA in Colindale.

+0 Found this review helpful
"AVOID AVOID AVOID Hummingbird Kia"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

AVOID AVOID AVOID if in COLINDALE LONDON!!! Not sure why Kia hummingbird Colindale has 4.5/5. They’re only good for selling cars and that’s it!! The SERVICE is beyond CRAP!!! Bought the car nearly 4 years ago at another branch and decided to take my car here for a service for convenience and first year was great but after that the level service got worse and worse. I recently took it in for something which they couldn’t find any issues with and there was no updates or communication. I had to chase this and every day that I did and was told someone will call me back and at the point the Kia app would notify me that the cars been opened and bumper is open (which was left open overnight) so up to now you hadn’t done anything. Chased them again and they gave the same excuse they’ve been giving for a while “short on staff, staff off sick” etc. Car had a complete different issue that wouldn’t cover on 7 year warranty and would cost us £4000k up. I took my car somewhere else for a 2nd opinion and I’m glad I did! Avoid this branch at all costs, if you want great service don’t come here!!!!

Reviewer has confirmed their email address

+2 Found this review helpful

Das in response to AVOID AVOID AVOID Hummingbird Kia

Thanks for your information..really helps to avoid them

"Very rude and costumers service!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Second time I tried to book tests drive for EV and turned in to nightmare. Back on 2021-2022 I book test drive I arrived at the appointment date and time and I was refused to do it so. Now again I tried to book test drive for EV9 and turned in to a nightmare in the last 2-3 weeks. I don't want to imagine my self putting in to £93, 000 depth and having such a rude treatment as customer. Definitely I would rather stay away from this dealership!!!!!

+1 Found this review helpful
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"HORRENDOUS SERVICE CENTRE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I booked my car into Hummingbird for my Kia Nero Ev, it needed new safety belts and there was an alert on the dashboard to do with cameras. The first time it went in they didn't fit the new belts they told me that would order them and they couldn't see a fault with the sensors. The second time it went in, they said they would not order the belts and that they ran a diagnostic on the camera issue and they couldn't see a problem so would need further investigation. I ordered and paid for the belts then and there and they were to notify me when they were in, over a month passed and I heard nothing so I contacted them again and was told no belts had been ordered as I hadn't paid - I then sent them a copy of the invoice showing it had been paid. They finally ordered the parts. They called when the parts were in to arrange for the car to go in, a further month later, I reminded him that it would still need to be reassessed re the sensor issue and he should look through the notes. I took the car in yesterday and they said no problem the belts were in, I reminded them again to check the sensor issue, which the guy didn't know about but I told him to check his notes - I left the car and they called a few hours later to say the belts were fitted and I could collect the car. I said what about the sensor issue, he said what issue? he looked through the notes and said his colleague would check and come back to me - he was very rude. They finally called and said that the car needed a diagnostic check (which it had last night but he didn't see notes on it) and if they wouldn't find the problem, they would have to start taking the bumper off to see what they could find and they would charge me per hour - I told them to spend the first hour looking and then come back to me - they didn't - I called a few more times and each time the guy didn't understand the issue - finally they came back to me to say the car wasn't even in the workshop yet and they would have to keep the car overnight. Finally today they called to say that two parking sensors were damaged and that they would need to take the bumper off to repair them, it wasn't covered under the warranty because I had had an accident. I had not. I have taken the car back and will get another dealer to look at it.

Reviewer has confirmed their email address

+1 Found this review helpful
"Service at kia colindale, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Wanted a new Kia Niro Hev, couldn't have asked for a better service! Abbas Essaji, your customer service and product knowledge was amazing but also the detail to customer care was second to non! Been a long term customer and am still amazed at just how you keep your customer service at such a high level! Abbas Essaji thank you!

+1 Found this review helpful
"Do not use this delar "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I would not try to dissuade anyone from buying a Kia. I myself have owned one for the last 5 years. However I would seriously recommend you avoiding dealing with Kia hummingbird motors  -  Edgware Rd  branch  , specifically their service department. Despite my car still being under warranty, not only was my issue not dealt with, but I then had deal with Charles who introduced himself as the General Manager, who was rude and aggressive from the start, setting a fine example to the rest of the staff in how to treat their customers. My advice - save yourself any future aggravation by going to an alternative Kia Motors dealership.

Reviewer has confirmed their email address

+10 Found this review helpful

HUMMING BIRD KIA from Humming Bird Kia in response to Do not use this delar

Check out Google reviews, where we have in excess of 800 on there with a rating currently at 4.3 out of 5.

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Dealership Information

Humming Bird Kia is an Franchise dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews4 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
7

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  • Contact Information

    Address

    Humming Bird Kia
    363 Edgware Road
    London
    NW9 6AF

    Get in touch

    020 8200 2200
    https://www.hummingbirdmotors.co.uk

    Opening times

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    Dealership Statistics

    41%
    Would recommend this dealer to family and friends
    25%
    Percent of reviews responded to by this dealer

    Additional Information About Humming Bird Kia

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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