9% Reviews
replied to
70% Recommend
to friend


41 reviews from our car dealer reviews community
Leave a review for Riverside Car Sales
Leave a review

41 reviews from our car dealer reviews community

Leave a review for Riverside Car Sales
Leave a review
"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealer, was told it would have 12 months warranty, after 10 months the engine has gone on the car. Rang and spoke to riverside who conveniently said that the warranty didn’t cover it, then when we asked for the warranty we were told it had expired, asked for copies of it multiple times, still nothing produced. Nobody picks up the phone on either landline or mobile, no updates given, eventually responds to txts with no update, just someone will call for an update. £12k purchase and 10 months later it’s worth spares and repairs. Sold a shite car and no warranty. Seems others having same problems with warranty!!!!!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Amazing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have never used this garage before I will defo be using it again. Gary put me at ease after having an accident, they have fixed my car extremely efficient- defo recommend to anybody

"THIS GUY IS A CON ARTIST "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

NEVER EVER BUY FROM THIS GUY GARY JENKINSON HE IS A FULL TIME CON ARTIST I PAID HIM £400 TO DELIVER THE CAR I BOUGHT OFF HIM AND HE PROMISED ME IT WOULD BE WITH ME 9.30AM THIS MORNING AND NEVER TURNED UP HE SAID THAT HE SENT HIS MAN DOWN TO DELIVER THE VEHICLE AND WHEN I ASKED WHERE THE DRIVER WAS HE SAID WHEN HE RINGS HIM IT GOES TO VOICEMAIL EVERYTIME AND DOES NOT EVEN LET YOU KNOW WHATS GOING AND HE PROMISED ME IT WOULD BE HERE I CANCELLED THE TAX AND CAR INSURANCE BECAUSE MY CAR WAS GOING IN AS A PART EX STAY WELL CLEAR AND TRADING STANDARDS SHOULD BE INFORMED TO STOP HIM RIPPING CUSTOMERS OFF JUST FULL OF LIES 😡😡😡😡😡😡😡😡😡😡

"Didn't register with DVLA"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car wasn't ready on collection day, went 3 times to pick up, was travelling to Manchester airport next day. Found out didn't register change of ownership with DVLA didn't respond to emails, calls or messages, avoid at all costs, applying attitude post sales.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Avoid"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Bought car from riverside Gary great talker sold me Ford kuga £8.995 looked the part plus’s he said reliable never any trouble with this car it’s a friend of mine who had it 5 weeks later knocking sound phoned rac out they said gear box has split it’s a death trap it had bin repaired at some time go back to we’re u bought it get them to replace it or get money back it’s not road worthy gave it back to Gary said after 6 weeks of him having it his warranty which I’m still waiting in post for states he only puts £1000 towards parts and labour so I had 2 choices pay £500 toward fixing and keep car or £500 towards fixing plus £500 for having car 5 weeks after him not budging I took £1000 loss paid £8.995 got back £7.995 please don’t let him take your hard earn money wish I read more reviews on this as there are bad reviews when u scrolling down must pay people to put a good review on for him as my experience was completely different than his reviews say once had money not helpful what’s so ever just caused me stress and £1000 be very careful

"what customer service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I tried various methods to get through to them, carguru, phoning, email etc. eventually after 5 days of trying to get hold of them, I got 2 texts, which were miss spelt saying the vehicle was sold, No customer service what so ever

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful

Mandy in response to what customer service

Worse car dealer I’ve ever experienced with people need to avoid he is just full of promises once he got your money communicating is impossible ripping people off hard earned moneys broke down after 5 weeks to get my money back had to take £7.950 when I payed £8.950 con man should not be allowed to just take £1000

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Suzuki swift purchased from Riverside "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Suzuki swift and I could not be happier Quick and easy and delivered to my door Warranty for peace of mind A really good experience Would not hesitate to recommend Judith

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Professional service, quick and efficient. Gary was great, great choice of cars. Would highly recommend Riverside Car Sales

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful
"Audi a1 s-line"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just like to thank Gary for be a great guy and very helpful I bought a Audi a1 s-line from him he did the jobs I asked to be done timing belt / parcel shelf / plus give me £20 for fuel car drives great very please would recommend buying a vehicle from riverside cars Castleford cheers Steve from Middlesbrough.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Customer service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time looked at a car at Riverside and from the initial phone call to test driving the car Gary was really nice, not pushy and honest. He gave us good advice and couldn’t have been more helpful to make the small minor things right. Everything that needed to be done nothing was to much. We are yet to collect the car as they wanted it to be spot on but so far I can’t fault the service at this garage and would advise anyone to go there.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
Get Car Finance

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

Kardi Powered

Dealership Information

Riverside Car Sales is an Independent dealership that is based in Castleford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
41 reviews3.8 out of 5 stars — Rated Very Good
Excellent
27
Very Good
1
Average
0
Poor
6
Terrible
7

Add Review

  • Submit new information

  • Contact Information

    Address

    Riverside Car Sales
    Lock Lane
    Castleford
    WF10 2JZ

    Get in touch

    01977 518500
    http://www.riversidecarscastleford.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Riverside Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more