79 reviews from our car dealer reviews community
Leave a review for The Roxburghe Group
Leave a review

79 reviews from our car dealer reviews community

Leave a review for The Roxburghe Group
Leave a review
"Really impressed!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I was really impressed with the variety of high spec vehicles they have on site. I had been looking for a specific trim level for a Mercedes for weeks, and they had exactly what I wanted in pristine condition. The sales team was knowledgeable about the specific tech features and didn't pressure me at all while I was making up my mind.

+0 Found this review helpful
"Top-quality!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Top-quality vehicles and a great team. I traveled from out of town to see a specific Mercedes they had in stock, and it was exactly as described in the advert and the video they sent me. The trip was well worth it for the quality of service and the fair price I received.

+0 Found this review helpful
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Excellent customer service from start to finish. I had a specific budget in mind, and they worked with me to find a great hatchback that ticked all my boxes without any upselling. It’s refreshing to find a car garage that actually prioritizes the customer's needs.

+0 Found this review helpful
"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Huge thanks to the team for making my first car purchase so easy. They didn't talk down to me or use confusing jargon; they just explained the features and the warranty options clearly. The car was spotless when I picked it up, almost like new!

+0 Found this review helpful
"Really good service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I was really impressed with the level of detail in the vehicle history they provided. It’s clear they only stock well-maintained cars, and having all the service records ready to view made me feel much more confident in my purchase. A very transparent and professional dealership.

+0 Found this review helpful
"nice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

If you’re looking for a dealership that actually listens to what you need rather than just trying to hit a sales target, this is it. They helped me compare a few different hatchbacks and were very honest about the running costs and insurance groups for each one.

+0 Found this review helpful
"Top quality!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

The quality of the stock here is clearly a step above most used car lots. Every vehicle on the pitch looked like it had been through a proper valet and a rigorous mechanical check. I’ve had my car for three months now and it hasn't missed a beat.

+0 Found this review helpful
"impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I was really impressed with how easy they made the whole process. I found the car online, and within a few hours, I had a fair valuation for my part-exchange and a viewing booked for the next morning. No games or hidden fees, just straightforward business.

+0 Found this review helpful
"Top-tier service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Top-tier service! This is the second car our family has bought from Roxburghe, and once again, they didn’t disappoint. The handover process was seamless, and they took the time to make sure I was comfortable with all the controls and features before I left.

+0 Found this review helpful
"Really impressed !!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Really impressed with the selection of 1-owner vehicles they have in stock. You can tell they hand-pick their cars because the quality is much higher than what you usually see at used dealerships. The 75-point inspection gave me a lot of peace of mind before driving away.

+0 Found this review helpful
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Dealership Information

The Roxburghe Group is an Independent dealership that is based in Sutton Coldfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
79 reviews4.5 out of 5 stars — Rated Very Good
Excellent
61
Very Good
0
Average
1
Poor
7
Terrible
10

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  • Contact Information

    Address

    The Roxburghe Group
    Maybrook Business Park 5 Maybrook Road
    Sutton Coldfield
    B76 1AL

    Get in touch

    0121 313 1555
    https://www.theroxburghegroup.com/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    59%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About The Roxburghe Group

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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