GC Motors Well Well Well !! I sent an email to GC Motors asking for a vehicle valuation against a vehicle they had advertised, I thought “YES” I’m on the ball here I’ve got exactly what they need. I sent pictures, vehicle history etc etc but still I got no response obviously not good enough for them. Having dealing with Mercedes Benz main dealers for the best part of 3 or 4 weeks I was well prepared.... because Merc dealers they want blood !! So I contacted GC again and asked them for a video walk round of the vehicle i was keen to purchase ..Wow what a vehicle, it was mint, it all started to go down hill when Alistair started the vehicle walk around by showing me vehicles in the showroom priced £99k plus etc etc, I thought “WOW” come on get on with it !!!! ... to cut a long storey short ever since I told Alistair that I wanted to pay cash for a £23500 car inc my part exchange he went cold and gave me the run around, he fobbed me off with great experience, never ever gave me a valuation to date , my emails where not answered with an evaluation, he was well prepared with click and collect excuses, in other words he was too busy to deal with me. He even said on a voicemail that he was to busy get back to me ???? Unbelievable.. the moral of the story is dealing with these people is far worse than dealing with the Mercedes Benz dealers at least Mercedes Benz value customers, yes they charge but so do back street dealers. SHOP AROUND YOU CAN GET WHAT YOU WANT “I DID “

Shocking service - the 2nd time round! I bought a G63 from this garage in June 2019 and they took a £500 deposit that would be returned immediately on sending them the documentation, they took almost 6 weeks to process the refund after countless calls and emails. Not only that they still DIDN'T CLEAR the finance on the McLaren I had part exchanged that they also promised. So for the same period I was paying nearly £4k in car payments for BOTH a car I didn't have plus a car I was promised to have everything sorted in "2-3 days max" when I drove out the showroom. Fast Forward to 2021 when I thought, ok maybe it was a one off in terms of bad service, so I will try again with a white Bentega...the car salesman Richard was all too quick to send me videos of the car, tell me that the wheels on the advert were not the actual ones on the car so I had to pay an extra £1.2k (negotiated from 4k extra) to have the bentley wheels from another exact vehicle switched to mine. He asked for the car finance guy to call me when I haven't even seen service history, V5 and confirmation of HPI clearance as requested and demanded I pay £2k to show "commitment". He made me send my driving license to him which I did in the hope I would get the video of the car WITH the wheels on, the service history and v5 and other documentation I would need as standard in any purchase. I am purchasing this car sitting in the South Of France and thus cannot view this car as I would like. Richard also agreed with "Giles" that the driver would take the car down to the border and no quarantine would be needed since it was 24hours out of the UK only. So again, Richard is asking WHY I haven't signed the agreement..I had to call him up and SPECIFICALLY EXPLAIN TO HIM, I HAVE NO IDEA WHAT THE CAR LOOKS LIKE WITH THE WHEELS ON, I NEED TO SEE THE CAR IN IT'S ENTIRETY before I put the £2k down. The level of attention to detail I was getting was awful and thus I needed to see if the wheels would be the right size for the vehicle (he didnt even check the wheel size, he literally zoomed in a pic and it was so blurry I really couldnt tell if they were 20/21/22 hence I needed to see a video with the wheels on as requested). Next day I get an email saying "Giles said it will cost too much for us to swap the wheels onto this car (they have a garage downstairs which I have seen and even I have changed wheels on a car with tracking, so no, it cannot take so long let alone cost anything significant when it is your garage and your vehicles). They refused to give me the v5 because of "GDPR" guidelines and didn't give me any proof of service history as requested. To top it all off, they said my "lack of commitment" for not putting a £2k down was the reason they refused to sell the car to me as well as saying the driver quarantine (when doing a car swap at Calais) will be too costly even though a whole week ago they had no problem to do this. Can I add, they happily kept my driving license on some "Richard's" WhatsApp without any "GDPR" guidelines or reassurance they have destroyed this since they refused to sell the car to me and no finance checks have even been proceessed. I will be reporting this company to Trading Standards since they are the typical cowboy salesmen with the lowest level ethics and procedures and EVERY encounter with this company has been 0/10. It is shocking how they mis-sell and how they mis-lead customers with their fake reviews.

Really good experience with GC Motors, a very professional looking and feeling business who know how to deal with people. I dealt with Alistair Wright who had clearly been in the sales environment for a number of years, so not pushy by any means but very efficient and knew what I was looking for. Even a followup call to make sure everything was still okay. I would have no hesitation in buying from them again in the future.

Sorry to say I really enjoyed picking up my Porsche 911...the salesman checked the tyres and told me there was 5mm tread, I believed him...within a few 1000 miles they were bald. Needed some parts that they assured me would be sorted, 3 months later I had the wrong parts sent through, and I was expected to fit them. Took me 3 months to get through and everyone I needed to speak to was on holiday or left the job. Gutted as I thought I would be doing much more business with this company in the future.

When it comes to cars I tend to ask lots of questions as cars & football are a massive part of my life (I need to get out more). Great service from GC Motors, Dan was extremely helpful, I must of called him six times in a space of an hour. Also spoke to Gareth who was very accommodating, i can honestly say I would not hesitate to recommend GC Motors. Many Thanks GC, keep up the good work!! 🙏🙏🙏

We’ve a very specific set of criteria for the V-Class we wanted as our next family car and shortlisted the advert from GC Motors. Neil was very professional, friendly and patient with us. He gave us a fair valuation for our car and we immediately placed a deposit for the V-Class. Everything was handled efficiently and within a week (could’ve been sooner, but for our working and school schedule), we drove 200 miles to collect the new car. Oliver helped us on that day and he too was just as professional and friendly. We wouldn’t hesitate to recommend GC Motors, compared to the zero class, big headed Mercedes service you get at main dealerships where at GC you’re treated with much more respect and humility reflecting well to the management. We are looking to get another car from Neil!

Neil Abbey - top bloke and straight taking from him, He guided and took me through everything no problem at all. Picked up the car and delighted with it so far.