Really not sure how the people leaving poor reviews had such a bad time because my experience has been fantastic. Went to view a car I'd seen online and was served by Adam the manager. He was extremely friendly, honest, very helpful and gave brilliant advice following the purchase of my new vehicle too. He had the car ready for collection the following day and I haven't had a single problem with it. I would genuinely highly recommend
Reviewer has confirmed their email address
Cars of Kinson (COK) read the reviews before purchasing, I wish I had. Initial experience was good, Adam is a salesman with the salesman's patter, nothing wrong there it's what you expect when shopping for cars. The issue came as seems to be the norm with the after sales service. As with purchases of this nature you can get issues but as long as they are address correctly it's not a major problem. We purchased a 12 plate Audi Q3, sensible miles good condition. After 5 days I informed COK that we had a few issues, these were the alarm going off for no reason, Satnav reported no files, intermittent wipers not working and stops start technology also not working. We were asked to take the car to a garage the other side of Bournemouth which we did the night before it was due to be looked at but there was nowhere to leave it that wasn't double yellows so we rearranged to take it back to COK later that week. We were told that they would look at the faults but would be repair the stop start technology as that was "expensive and needed a new Battery" they were told that this was not acceptable. When we got the car back they had fixed the alarm and the satnav, but told us that there was nothing wrong with the wipers and they were not doing the battery. The day after it was returned I contacted them reference the wipers, £7k for a car whose wipers don't work is not acceptable, their reply was: "As previously stated when we had the Q3 in for repairs for the SATNAV etc - the auto electrician couldn't find a fault with the wipers, it was suggested perhaps you should ask Audi and see what they say about the wipers because there were no codes or faults stored on the vehicle when being plugged into a diagnostic machine. Audi/VW use a more advanced software called VAGCOM/VCDS that is specifically designed for their vehicles only and thus can find out a lot more information than any other diagnostic tool. I personally recommend Mastertech in Poole, they're Audi specialists who have decades of experience dealing with these cars and its where I take my A5 if it ever needs anything. Best Regards Max" Good plug for mastertech not so for COK. When they receive reviews like this they always state that they have done all they could to fix issues, to this I say, you should have taken my Audi to mastertech like you do yours.
Reviewer has confirmed their email address
Very helpful and understanding staff recommend these people as I recently brought a car from there and I am loving it. It was purchased by finance and one of the company’s let me down at the last minute but they still kept my car off sale till it was sorted
Adam is very helpful bought a Citroen c4 test drive and 2 faults repaired ,serviced and cleaned.had car a mouth now 5oo miles and running like a dream excellent bargain buy ,would buy again from kinson cars thankyou Adam
Reviewer has confirmed their email address
Brought a car from Adam at Cars of Kinson and cannot fault the service received. Easy process and not a pushy sell. Everything completed when he said it would be.
Reviewer has confirmed their email address
Bought a car from Cars of Kinson that ticked all the boxes online, at first was sceptical due to the reviews. Just popped in after work one evening to have a look at the car and it was described as per the advert online so put a deposit on it there and then, two days later had a call saying the car was all MOT'd and ready for collection - picked the car up and have been using it to and from work along motorways for couple of weeks now and has been spot on.
I went on Saturday to hopefully purchase a car seen on the Cars of Kinson website.I had guaranteed finance from first response was told by this staff member that his boss didn’t want to take finance on it because of the price ????????? Will take my money elsewhere.Perhaps after reading other reviews I’ve had a lucky escape !!!!!!
I contacted Cars of Kinson regarding a car I was interested in and there response was very blunt and rude. They also don't respond to emails for days and generally don't have any manners or customer care
Really easy experience at Cars of Kinson, the guy we dealt with is very knowledgeable (Addam, the manager) good range of used vehicles at resaonable prices- made the process simple to buy an used car.
Reviewer has confirmed their email address
Went into Cars of Kinson to look at a car today with 10k credit on me. The horrible mouthy salesman would not even lwt me test drive the car without leaving a non returnable deposit. Avoid at all costs, do your homework, these guys get slated in their reviews, avoid avoid avoid. Wanted to speak to rhe owner about the arsehole manager but hes not interested either, cut from the same con man decietful cloth.
Reviewer has confirmed their email address
Cars of Kinson is the new business name of BMC Autonation that used to trade from the same address.
If anyone has had an experience at this dealership then please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Cars Of Kinson
1529 Wimborne Road
Bournemouth
BH10 7BD
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