Sam from Dealership in response to White vauxhall mokka

I do not understand why you have not spoken to me about any of this. We did not advertise the vehicle with 2 keys at all. When you collected the car you said is there only the 1 key and I said I think my mum had a spare but will have to have a look for it as she couldn’t remember where she had put it and if we find it I will let you know. You called me up to ask if we had managed to find it a month later and I said no she hasn’t found it and you said ok no problem. You then said that a light had appeared on your dash board and then went off. I said if it comes back on to give me a call and we can sort it out for you and I never heard of you again. We try our very best to make customers happy but if you didn’t call and let me know then how are we supposed to know?

Anonymous in response to Save your money

Please can you let me know what vehicle this was on . I am having issues with engine management light after purchase

Anonymous in response to Save your money

It was a Peugeot 2008

Sam from Dealership in response to Save your money

This is not true at all. You came to view a vehicle and before you even opened the door I told you that the EML light had come on and that if you did want to purchase the vehicle it will be sorted out before you collected it. I left you to inspect the vehicle with your father and to have a chat. You went out on a test drive and when you returned you decided that you would like to leave a deposit and told me to give you a call once it was ready for collection. I then booked the vehicle in for a diagnostic, got the work carried out and called to say your car was all ready for you. This is when you informed me that your friend told you that a machine can simply be plugged into the car and permanently turn off the EML light and you thought that was what we had done. This is a ridiculous thing to say and I can only assume that this friend has no experience with cars. You stated that you did not want to proceed with the purchase and I said ok. Then I received what I can only describe as drunken threatening text messages later on in the evening. I did not want to get into a heated argument so I replied with the contact details of the garage that had repaired the vehicle, gave you the name of the technician that carried out the work and told you to call them up to show that what I had told you was the truth. I even tried to call but you did not answer the phone and instead sent a few more drunken messages. I carried out everything I said I would so I don’t feel this is a fair review at all as you did not even end up purchasing the vehicle.

Mark in response to Never ever go here

Your right went there to look at a car & was told the engine management light had just come on cause it’s been stood awhile & just needs a good run out so was told they’d fix it so I put a £200 deposit down thinking all will be good cause I don’t know cars,So when I got home I phoned a mate who’s good with cars & he said that doesn’t just happen check the MOT history & guess what it failed on the engine management light which was never told about & as my mate said it’s easy for them to plug into a computer & the light will stay off for a few weeks & then that’s it back on, lost £200 deposit cause was told the light is off now but saved myself thousands no wonder they only give a 1 month warranty cause after that the car is your to worry about & the bills to fix it.

Sam from Dealership in response to Never ever go here

This is obviously a fake review from anonymous

Staff from Dealership in response to rude manner

This is not correct at all. You came and viewed the car and there was one key. Over the next 3 days you came back each day and looked at the car again. Then you and your family started insisting I have to knock money off to which I said no each day for the 3 days. I told you what I would do to the car for you before you collected, you decided to leave a deposit and I carried out any jobs I said that I would in full. Then when you came to collect the car you and your mother told me I have to knock money off because your insurance was dearer than you anticipated. There was one key with the vehicle when you purchased it and you found a spare key in the owners manual pack. You agreed on the phone that there was one key when you purchased the vehicle also but then yourself and your mother started to give abuse on the phone that was uncalled for.