The service at the dealership, I found the staff to be nice and welcoming. It would have been better if they could have offered me a drink just to make it a higher standard of service. I did take the car on a test drive, it was an okay route. I would say the service wasn't bad but it wasn't the highest level it was rather standard so I'd give a 3 star.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Welcoming staff
Thank you for sharing your honest feedback. We’re glad to hear you found the team welcoming and that you were able to take the car out for a test drive. We also appreciate you pointing out where you felt the experience could have been improved, as comments like this help us raise our standards further. Your feedback has been noted and we’ll certainly take it on board as we continue to refine the customer experience. Team Motorology
This was a same day purchase, the car was cleaned before we even arrived to pick it up. There wasn't any delays couldn't fault how quick and easy it was. Everything with the car has been perfect, had no issues, I am really happy with it. Honestly this experience was a 6 out of 5 haha!
Reviewer has confirmed their email address
Aftersales from Dealership in response to 6 out of 5!
Six out of five is a score we’ll happily take, Lilia. Same-day purchases don’t get much smoother than that, and we’re glad everything was ready and waiting for you with no delays. Even better to hear the car has been perfect since. Thanks for the great feedback — it really means a lot. Team Motorology
Customer service from Ronnie was all okay, we are happy with our car had no issues. I would say everything went smoothly and would rate the whole experience a 5.
Reviewer has confirmed their email address
Aftersales from Dealership in response to All went smoothly
Thanks, Roxana. Great to hear everything went smoothly for you and that you’re happy with the car. We’ll be sure to pass on your comments to Ronnie. Appreciate you taking the time to leave a 5-star review. Team Motorology
As a newcomers to the UK, the staff has patiently explained and handled all the necessary steps for me. The car is precisely what it’s described. Transaction has been smooth and efficient.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Buying a car has never been easier
Buying a car in a new country can be daunting, so we’re really pleased to hear the process felt clear and manageable for you. Taking the time to explain each step properly is important to us, and it’s great to know the car matched the description and everything was handled efficiently. Thank you for trusting us with your purchase. Team Motorology
I am absolutely buzzing with my new A1. It is my second car and definitely a big upgrade from my fiesta I had prior. My Step Dad helped me to find the car and showed me all the images on Autotrader prior to us going to see it. When I got to the dealership, everything was as pictured and described. The staff were lovely to deal with, very helpful and not pushy at all. It was a positive and enjoyable experience all round and honestly couldn't be happier with my new car!" Thank you to everyone at Motorology!
Reviewer has confirmed their email address
Aftersales from Dealership in response to Absolutely buzzing!
Love the energy in this one, Eva. Moving up to an A1 is a big step and it’s great to hear it lived up to everything you saw online. We’re pleased the car matched the description exactly and that the team made the experience enjoyable without any pressure. Thanks for trusting us with your upgrade and for the lovely words — enjoy every drive. Team Motorology
5 - excellent customer service with patient and helpful staff.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Excellent customer service
Thank you, Genevre. Simple but meaningful feedback like this goes a long way. We’re glad the team’s patience and support stood out and that the service met your expectations. Team Motorology
I would score Motorology a 5. Car had a couple of small problems which were sorted out for me. All the guys we dealt with were pleasant and helpful. Not pushy at all. Would recommend them to friends and family.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Lovely pleasant staff
Thank you, Anne. It’s reassuring to hear the small issues were dealt with properly and that the team made the experience comfortable for you. We always aim to be helpful without pressure, so it’s great to know that came across. Your recommendation to friends and family is genuinely appreciated. Team Motorology
I got a car for my son, he just needed something quickly and not too expensive after looking around I reached out to motorology, they got back to me quickly, answered any questions and queries I had and made me feel confident buying off them. I went to view the car in person but couldn't take it home that day due to insurance. They very kindly delivered it to me. I would definitely recommend them to anyone who asked it was a perfectly good transaction I am happy, my son is happy, 5 stars.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Confident in purchasing from here
Thank you, Charles. Helping you secure a car quickly and within budget, especially when it’s for your son, is exactly the kind of situation we aim to make as straightforward as possible. We’re glad the communication gave you confidence and that delivery worked out when insurance delayed collection. Most importantly, it’s great to hear you’re both happy with how everything turned out. We really appreciate the recommendation and the 5 stars. Team Motorology
I went in person to the dealership, I couldn't believe how quick the turnaround for getting a vehicle was I was in and out within half a hour if that. They are super efficient and organised in what they do. I would definitely recommend them to anyone. I purchased a VW Passat and still as happy with it now as the day I got it. Thank you Motorology.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Thank you 😊
Thank you, Harriet. A turnaround like that says a lot, so we’re pleased the process felt efficient and well organised from the moment you arrived. It’s even better to hear the Passat is still giving you the same satisfaction now as it did on day one. We really appreciate the recommendation and your kind words. Team Motorology
It was a really easy process getting a car from here, I sent a message of enquiry and got a response straight away. I went to pick up the car in person, everything was ready for me, it was a super quick and easy process, there was no hassle it was very much in and out which is what I wanted. Since having from the car I haven't had any problems come up. I would recommend Motorology if you are looking for a quick and easy transaction.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Quick and easy process
Thank you, Jessica. From the initial enquiry to collecting the car, it’s great to hear everything was ready and ran exactly how you wanted — quick, organised, and hassle-free. Even better that the car has been trouble-free since. We appreciate the recommendation and you choosing Motorology. Team Motorology
Welcome to Motorology, your premier destination for top-quality cars in England. At Motorology, we take pride in offering a seamless nationwide delivery service that brings the perfect car straight to your doorstep. With an unwavering commitment to delivering the best prices and the highest quality, our showroom is a treasure trove of meticulously curated vehicles.
At Motorology, we understand the significance of finding the perfect vehicle and ensuring a smooth financial process. Our FCA approval allows us to collaborate with a network of trusted and reputable finance providers, ensuring that we can tailor financing agreements to suit your budget. Whether you're looking for a straightforward purchase or a personalised financing plan, our expert advisors are here to guide you through the process.ur dedication to excellence doesn't stop at the cars themselves. Every vehicle undergoes a comprehensive full valet and a rigorous mechanical handover checklist process. This meticulous attention ensures that each car leaves our showroom in impeccable condition, ready to provide you with a truly exceptional car.
We understand the importance of convenience in today's fast-paced world. That's why we're open 7 days a week, ensuring that whenever you're ready to explore your next car, we're here to assist you.
Join the ranks of our loyal customers spread across the UK. Experience the Motorology difference firsthand by visiting us soon. Let's embark on a journey together, where exceptional quality, unbeatable prices, and outstanding service define every interaction. Your perfect car is just a visit away at Motorology
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 60 | |
| Very Good | 6 | |
| Average | 3 | |
| Poor | 0 | |
| Terrible | 0 |
Motorology
Kings Drive Kings Business Park
Prescot
L34 1PJ
| Mon | 09:00 - 17:00 |
| Tue | 09:00 - 17:00 |
| Wed | 09:00 - 17:00 |
| Thu | 09:00 - 17:00 |
| Fri | 09:00 - 17:00 |
| Sat | 09:00 - 16:00 |
| Sun | 10:00 - 16:00 |
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