Worst customer service you can imagine from the 'Manager'. Cars are not safe. Do not risk buying a car from Cars of Kinson.

Colleague from Africa used his savings to purchase a vehicle described by cars of Kinson as being in "good working order", for his wife. We assisted with the purchase were in touch with cars of Kinson who were very cordial as they were selling the vehicle. We then arranged for shipping company to drive the vehicle to port for shipping. Car broke down completely without making the port. The shipping company got the AA to take the vehicle back to cars of Kinson. We contacted cars of Kinson, who then said they wanted nothing to do with the vehicle, and would send it to the scrap yard if it came back to them. In their own words, the vehicle was only good "for spares". We had to pay money to get the vehicle carried by the AA, and for the shipping company's time and convenience. Cars of Kinson have declared outright they are not reimbursing. We are now engaging a legal process so this should never happen to anyone else. Fortunately I will not spare any expense to correct injustice.

Dodge out of their responsibilities by claiming the car they sold you was a private sale- despite it being sold in their showroom and advertised on their website- leaving you with zero consumer rights. Something they seem well used to as when I rang to complain about the pile of scrap they sold me, he told me to check the receipt and see that it wasn't headed. Do your research first before buying anything from these jokers and you'll see for yourself- they've changed the name so also check out bmc automotive. If you still want to buy from them for gods sake, get it inspected by an independent mechanic first- trust me it will save you in the long run as once they have your money they turn very rude and uncooperative if you have a problem. Literally laughed at me and told me to take them to court! Reported to trading standards who say that I'm not the first to complain and they are building a case, so another name change will probably soon be on the cards!!

Had a pleasant experience dealing with Adam the manager at Cars of Kinston who is polite and helpful when looking to buy a new car. He gave me honest advice on the car I was looking at which I really appreciated, as you don't really see that many other car dealerships. Thank you Adam and keep up the good work