Great cars and really good people. Very easy to do business with. Second car purchased from them and l will be back. I dealt with Mike B very straightforward, down to earth no pressure at all really impressed with overall experience
Bought a 9 month old Mercedes GLS this month, which started dripping off 'melted rubber' the next day once we'd left it on our rather hot drive(turned out to be the previous owner had applied cosmetic wrap around certain parts of the car and not told them - and they'd unfortunately failed to notice this during their 6 weeks with the car on their forecourt - even signing off a pre-delivery inspection report that no post market components had been applied to the car). Once we'd turned down three months' free rentals and explicitly repeated we wanted to exercise our short term right to reject the car under the Consumer Rights Act 2015, things got pretty nasty from there with the CEO calling me a blackmailer and other names when all we wanted was a working and decent car. It took nearly a fortnight of writing to the Ombudsman, finance company and initially G.C. Motors themselves before they accepted the car back, and then kicking off another drama regarding our refund. Every motorist should read up on the law and pay through HPI and use a credit card for any deposit so at least you've got plenty of laws backing you up in the event of a misadventure like this purchase. Also, the Right to Reject a vehicle is a good law to read up on as it doesn't only apply to the first 30 days, of buying a car and applies to cars up to 6 years old, dependent upon the mileage and condition of the car. Returned to buying new cars only from now on - all we want is a quiet life whereas this firm could have gained a customer for life if it hadn't responded so negatively to our initial report on the car having rubber peeling off from it. Saddened by it all.
S in response to Never Again
I can totally reinforce what the buyer has experienced. I too rejected the car because of damage repairs (significant) not disclosed, quite the contrary, salesman stated no accident repairs at all and car is great conditions. The attitude towards customers then changed, in my case, they refused to give me back my part ex car unless if I paid them 2K. I am taking legal actions against them to get my car back and to recover my losses. Beware for any perspective buyers, you better hope that no serious fault and issues otherwise I think you can expect the same treatment. I read it on an article that The Motor used by GC was - “Treat customers fairly”, I think “make every penny from every customer” is more appropriate on their actions.
Bought a Porsche, Ide searched a while but this was the best. Looked after by Mike very well and all went without a hitch. Fully recommend you chat with Mike at GC Motors If you are looking for something special.
This is the third car I've bought from GC Motors. Great service from start to finish. Wouldn't hesitate to recommend. They are always my first port of call when I'm looking to change cars.
Reviewer has confirmed their email address
Bought a Mercedes C63, a very good example - I spent a long time looking but this was the best without any doubt. Harry looked after me very well without the usual "Hard Sell" and helped to ensure the transaction went without a hitch. If you are looking for a specialist car then Harry is the guy to speak to.
I had a fantastic experience when shopping at GC motors, the team were a great help and a pleasure to deal with :-)
Reviewer has confirmed their email address
Return customer of GC Motors which says a lot. Collecting my Golf R on Friday, the whole experience of trading my Twisted Defender could not have been better, thanks to Phil, Mike, Gareth, Martyn.
I get my Range Rover serviced with GC, always been first class and excellent value for money. Recently had a puncture to a new tire which they fixed free of charge (and cleaned the car!). Can't be faulted. Laura is a star there.
Reviewer has confirmed their email address
Found the car I was looking for at GC Motors, Justin the sales person was more than helpful, even letting us test drive other vehicle's just to make sure we picked the right car, great service excellent product, very happy
Reviewer has confirmed their email address
GC Motors is an Independent dealership that is based in Harrogate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 323 | |
Very Good | 4 | |
Average | 8 | |
Poor | 16 | |
Terrible | 12 |
GC Motors
Ripon Road
Harrogate
North Yorkshire
HG1 2BX
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