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150 reviews from our car dealer reviews community
Leave a review for Reynolds Motor Group - Southend
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150 reviews from our car dealer reviews community

Leave a review for Reynolds Motor Group - Southend
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"Pretty straightforward"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had a had a small issue with the car last week, but it's fine now. Everything was pretty straightforward, for the right car I would use Reynolds again.

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"Straightforwad process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

From always having Hyundai's in the past and Kia is the same engine i felt it was good to stick with what I knew. I didn't actually look at the dealership themselves it was actually just the car, but the process was straightforward, smooth and Adam was brilliant!

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"Second time I've owned this car"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I bought this Audi back in 2023 and owned it for a year, then I bought a campervan and sold the Audi, after some time I found my self in a different financial position and really missed this car, so I had a look online and my old car was the first one that popped up online, it was meant to be! I got in touch with the guys and they were very communicative with me, I discussed with them giving me a couple of weeks to sort out the money for it and with a small deposit they were happy to hold the vehicle for me which I appreciated. They delivered the car on time when they said it would be, I'm very satisfied but I never give anyone a five star rating so its 4.5 from me, if I was to give any feedback is when a car is delivered a nice little touch would be a air freshener in already just so it smells nice. But as a whole I love it!

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"Staff were welcoming "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Suzuki is going great so far. It was the good reviews that influenced me into buying from Reynolds Motors. The only thing I would say is that we didn’t receive the head rests. Regarding that, the dealership was clean with welcoming staff

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"The process itself was good"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything was fine on the day of purchase and the process itself was good. I’ve had a pretty frustrating experience with my BMW X6 so far. It’s been back to the dealership a few times, there is a problem with the drive train although they have been helpful in trying to get it sorted for me.

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"Jesse was good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience with Reynolds Motor Group was fine. I dealt with Jesse, who was good, although the whole process was a bit slow. The Tiguan I bought has been fine, it does have a fault with the parking sensor, although it is being resolved through warranty. I'd still use them again.

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"Helpful aftersales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The team at Reynolds Motor Group are really helpful before and after the sale, as I have had to take the car back to them for an issue which they are currently in the process of helping me get resolved. So good aftersales as well as on the day of the purchase, and even though I had that issue, I'd rate them 5 stars.

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"Honest, prompt and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Jaguar XJ has been lovely, I'm really enjoying the car. The team at Reynolds Motor Group were honest, prompt and helpful to me throughout the whole process. No complaints whatsoever.

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"No pressure"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience at Reynold Motor Group was a 3.5-star experience. Initially, I had a few issues that I tried to resolve through the dealership, which was hit and miss. I live a good distance from the dealership and asked for a courtesy car on the day but was unable to accommodate, although the garage they used was helpful. The sales process, on the other hand, was good, there was no pressure, and I got plenty of time to look around the car.

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"Adam was helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I recently bought an Audi A4 Avant. My experience on the day was all good. Adam was the salesman who I dealt with, and he was helpful throughout the process. I'm currently in the process of getting an issue resolved with them, I'd still give it 5 stars overall.

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Dealership Information

Used Cars in Essex

Welcome to Reynolds Motor Group

One business with its roots in Essex, is this one, Reynolds Motor Group. Originally forming and commencing trade in the year of 1979.

Reynolds Motor Group has spent many years dealing with the people of Essex. With a population of nearly 2 million people and nearly a million cars on the road, there is plenty of demand for used cars in Essex. The guys that run the show are themselves people of Essex, so they were definitely starting on the right foot. The main goals of the business have always been to provide great used cars at great prices. This is something the business continues to achieve to this day, but as times have changed and markets moved forward, so too has Reynolds Motor Groups products and stock.

Multiple finance options are readily available on all cars and all processes of purchase have been made straight forward and as simple as possible. So, whether you want a BMW 3 Series M Sport, a Range Rover Evoque or a Ssangyong Korando. Look no further because this is the place for you.

Quality used cars for sale

View our latest selection of used cars for sale in Southend-on-Sea and Basildon here.

Used car finance specialists

Find more information on used car finance and loans here.

Contact Us

Click here to get in touch with Reynolds Motor Group - quality used car retailer of Southend-on-Sea and Basildon.

Chris Reynolds LTD

T/A Reynolds Motor Group

456-460 Sutton road

Southend on sea

SS2 5EZ

Deals in: 4x4s, Cars, Motorbikes, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1979

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
150 reviews4.6 out of 5 stars — Rated Excellent
Excellent
123
Very Good
17
Average
2
Poor
2
Terrible
6

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    Contact Information

    Address

    Reynolds Motor Group - Southend
    Roystons Garage 456 Sutton Road
    Southend-on-Sea
    SS2 5EZ

    Get in touch

    01702 612472
    https://www.reynoldsmotorgroup.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Reynolds Motor Group - Southend

    Company Formed: 1979
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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