David K, September 2025
"Impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very impressed with Williams Motor Company. When I first got the car, I had some initial issues with the suspension and other things. They took the car back and sorted everything with a very quick turnaround and without any hassle. Since having the car back, no further issues have occurred. I would definitely recommend them!
+1 Found this review helpful
Williams Motor Company from Dealership in response to Impressed
Hi David.
Thank you for your feedback! We're sorry to hear you experienced some initial issues, but we're glad our team was able to resolve everything quickly and without hassle. It’s great to know your vehicle has been running smoothly since. We truly appreciate your recommendation and are always here if you need anything in the future!
Siyoung L, September 2025
"happy with my choice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am happy with my new vehicle from Williams Motor Company. Since having it, I haven't come across any issues. Everything is as it should be. In terms of customer service at the dealership, the staff were helpful and professional, and the turnaround time was quick with everything done efficiently. I would recommend them based on my experience.
+1 Found this review helpful
Williams Motor Company from Dealership in response to happy with my choice
Hi Siyoung.
Thank you so much for your kind feedback! We're delighted to hear that you're enjoying your new vehicle and that everything has been running smoothly. It's also great to know that our team has provided you with helpful and professional service throughout the process. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, we're here to help!
Astrid, September 2025
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Williams motor company were brilliant when I bought my car from them. I bought through finance and there was a long wait. But Williams were really understanding and patient. The whole team were friendly and helpful even down to the receptionist. The car itself was also amazing and I love it :) Thank you!
+1 Found this review helpful
Williams Motor Company from Dealership in response to Excellent service
Hi Astrid
Thank you so much for your kind words! We’re really pleased to hear that our team made the process as smooth and supportive as possible, even with the wait on finance. It’s wonderful to know you felt looked after from start to finish, and we’re delighted that you’re loving your new car. Enjoy every moment behind the wheel, and thank you again for choosing Williams Motor Company!
Louise F, September 2025
"Positive and stress-free"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would definitely rate Williams Motor Company with a 5 - The whole experience was positive and stress-free. Everyone I spoke to was friendly and helpful. I would definitely recommend and use again. I want to thank everyone for me as I'm delighted with the car.
+1 Found this review helpful
Williams Motor Company from Dealership in response to Positive and stress-free
Hi Louise.
Thank you so much for your wonderful review!
We’re delighted to hear that your experience with Williams Motor Company was positive and stress-free. It’s great to know our team made you feel welcome and supported throughout the process. We truly appreciate your recommendation and look forward to seeing you again in the future. Enjoy your new car, and thank you for choosing us
Stephan B, September 2025
"Thank you"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall, pretty good service. The only thing, they didn't get done, were the few small touch up paint marks, I asked them to make good. Otherwise, pretty good. Thank you.
+1 Found this review helpful
Williams Motor Company from Dealership in response to Thank you
Hi Stephan.
Thank you for your feedback. We’re glad to hear you were pleased overall, and we sincerely apologise for missing the touch-up paint marks you pointed out. We appreciate you bringing this to our attention and will keep it in mind to improve going forward.
Morgan T, September 2025
"No problems so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Came across the dealership online while looking for a Ford Kuga, when I went to see it in person I was really pleased that it looked exactly like the photos and described as it was. The service was really good, they made sure the car was cleaned and ready for me and I haven't had any problems so far.
+1 Found this review helpful
Williams Motor Company from Dealership in response to No problems so far
Hi Morgan.
Thank you so much for your kind words and for taking the time to leave a review! We're really glad to hear that the Ford Kuga lived up to your expectations and that the buying experience met your standards. It was a pleasure having you with us, and we're happy to know the car has been running smoothly. If you ever need anything in the future, don't hesitate to get in touch. Enjoy your new car!
Keith, September 2025
"Straightforward and quick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good cars and good people. I have no complaints, I am really pleased with the service, everything was done instantly, I am pleased with the vehicle I got. Very Straight forward process, I would recommend.
+1 Found this review helpful
Williams Motor Company from Dealership in response to Straightforward and quick
Hi Keith.
Thank you for the great feedback! We're really glad to hear that you’re happy with both the vehicle and the service you received. We always aim to make the process as straightforward and efficient as possible, so it’s great to know that reflected in your experience. We appreciate the recommendation and hope you continue to enjoy your new car!
Ellie S, September 2025
"Mini Coop"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently purchased a Mini Cooper from here, I have been using it pretty much daily. I went in person after calling up to enquire. I got seen to as soon as I came in I was never waiting around at any point. I took the car home the same day after I made sure I was happy with it, It had been cleaned for me and I am giving the dealership a 5/5 as I didn't/ still haven't had any problems.
+1 Found this review helpful
Williams Motor Company from Dealership in response to Mini Coop
Hi Ellie.
Thank you so much for your kind words and for taking the time to leave us this great review! We're thrilled to hear that you're enjoying your Mini Cooper and that your experience with us was smooth from start to finish. It’s always our goal to provide a hassle-free, efficient service, and we're glad we hit the mark for you. If you ever need anything in the future, feel free to get in touch. Enjoy the ride and thanks again for the 5/5!
Shanice W, September 2025
"Neutral experience"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am giving a 3 out of 5 because I felt there was a lack of communication. I paid an additional £200 to get the car delivered and I was not made aware that the car would be driven to me rather than brought on a truck or trailer. When the car arrived, it had no battery charge as it had been driven such a long way. The outside of the car was also really dirty and I had to pay out of my own pocket to get it cleaned. It just ruined the experience of getting a new car. It arrived dirty and almost dead.
Apart from this, everything is fine with the car. I just think some things could be improved to make it a five star service for customers.
+1 Found this review helpful
Williams Motor Company from Dealership in response to Neutral experience
Hi Shanice.
Thank you for taking the time to share your experience. We’re really sorry to hear that the delivery didn’t meet your expectations and that there was a lack of clarity around how the vehicle would be transported. That’s certainly not the experience we aim to provide, and we understand how disappointing it must have been to receive your new car in that condition.
Your feedback is extremely valuable, and we’ll be taking it on board to improve our communication around delivery options and ensure vehicles arrive in the condition our customers expect. We're glad to hear that you're otherwise happy with the car itself, and we do hope it serves you well. If there's anything further we can do, please don’t hesitate to get in touch.
Andrew W, September 2025
"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Second car I have bought from here now. I dealt with Andy each time, he is a top bloke, always helpful and easy to deal with. Got the car for my daughter this time, she is really pleased with it, no issues at all. Excellent service as always and I will definitely be coming back in the future for my next car.
+1 Found this review helpful
Williams Motor Company from Dealership in response to Returning customer
Hi Andrew.
Thank you for your continued support — it really means a lot! We're glad to hear that Andy took great care of you once again and that your daughter is happy with her new car. It's always a pleasure to help returning customers, and we're looking forward to seeing you again when it's time for your next one. Thanks again for the kind words and trust in our service!
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