101 reviews from our car dealer reviews community
Leave a review for Nucar
Leave a review

101 reviews from our car dealer reviews community

Leave a review for Nucar
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"Nice smelling car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Harrison at Reynolds was very helpful, he answered any questions and guided me through the whole finance process, although in the end I just bought it outright. There was no pressure at all on the sale. It was immaculately clean when I left with it and smelt nice which is always a nice thing haha. I would defiantly consider going back here again if they have the right car for me.

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"10/10, 5 stars, superb company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I can highly recommend Reynolds based on personal experience. This was my first ever car purchase and I was nervous about buying one without seeing the vehicle in person. I need not have worried. Lee was friendly, patient, and honest throughout my chats with him. As a result, I had a beautiful Maserati parked outside my house in under 24 hours from my first tentative enquiry. Lee went above and beyond. At no time did I feel pressured or patronised. And a lovely bonus. During our chats Lee discovered I'm a cancer patient and was awaiting surgery. He expedited delivery and waived the fee! 10/10, 5 stars, superb company to deal with.

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"Car is perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Brilliant experience with Reynolds. Hassle free great service couldn’t recommend Harrison enough!!! Car is perfect

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"Great service, trustworthy dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Harrison was a great person to deal with, he was very knowledgeable and helpful and kept me up to date with all aspects of my purchase and collection. Great service. I apricated the honesty and transparency when a issue occurred with the car I was initially looking at, they showed me another similar car which I was happy with and went for. It gave me confidence and trust buying from Reynolds. I will 100% be giving a 5 star rating and if I am ever looking again I will be returning! Thank you.

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"Audi QS5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Purchased a Audi SQ5, the car itself has been great had no issues, did a long drive down to London in it this weekend which was a proper test, not one issue. The service was okay, I think a few things could be done to make it a better experience for customers. They knew I was getting the train down from Manchester and it would have been apricated if they offered to get me from the station, it was only 5 mins down the road, they could have even brought the car I was getting and I could have test drive it back. I think little things like that that make all the difference. The parcel shelf was missing and it did feel a bit rushed while I was purchasing as other customers were turning up. I also found the car wasn't cleaned to which Harrison responded that he thought it was. In all fairness they did replace and sort all the wheels for me prior to arrival which I did apricated. A few little things could have been done and I think should be taken into consideration for the future to make it a more seamless transaction for customers.

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"5 star experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car is absolutely perfect, no problems with it at all. We needed a car quick before our wedding and Harrison really came through for us. He was very polite and patient with us. We were waiting for the finance to release the payment, and he didn't pressure us about it, he just waited until it was done. He was really helpful, I couldn't fault him. It was a 5 star experience!

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"Great Service! Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Really recommend, especially Liam (sales). Listened to my needs and found the car I wanted. Service from start to finish was fantastic and even delivered the car to me when I couldn't make it to collect. Thanks for everything to all at Reynolds !

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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Avoid at all costs, sold us a car with so many issues, suspension light came on same day we drove it away. They said they would fix it and insure the vehicle until this was done. They weren't insuring it and we ended up getting a fine and 6 points as they wouldn't own up to their error. All the issues with the car were never rectified, broken seat, suspension fault, faulty speakers, the list goes on. Absolutely terrible company.

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+1 Found this review helpful

Ben Reynolds from Nucar in response to Avoid

Dear Sir Madam, Thank you for Taking your time to write a review, we were very concerend to hear of your experience with Reynolds Motor Group and we take any issues very seriously. We have investigated this matter internally and we can see you bought your car from us over 4 years ago? Your review is the first correspondence we have had to date regarding this matter. We would like to discuss this matter with your directly. Would you be able to contact our Customer Service manager with some urgency on +44 7817 367648

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"I highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Jack was a great help when I was buying my Polo, he sorted everything for me and was highly organised with everything he did. The polo is brilliant and and is great to drive! I have had no issues whatsoever, I highly recommend!

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"Granddaughter recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My granddaughter has used Reynolds in the past so we came here on her recommendation. We bought a Peugeot and Alfie, the salesman was a pure gentleman! He was great with us when buying the car, really informative and helpful. He also really looked after us when we had a a few niggles with our Peugeot he bent over backwards to get it sorted. I'm starting to think about getting another car for the family so I'll be returning soon.

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Dealership Information

Welcome to nucar

Quality Used Cars For Sale in Essex

Every vehicle at nucar is carefully selected and prepared to meet our standards for quality, reliability and value. Our stock includes a wide range of used cars to suit different lifestyles and budgets, with new vehicles arriving regularly.

When you buy from nucar, you can expect:

  • Professionally prepared vehicles
  • Vehicle inspections for added peace of mind
  • Clear and transparent pricing
  • Warranty options available
  • Friendly customer support throughout the buying process
  • We focus on making everything easy to understand, so you can buy with confidence.

We focus on making everything easy to understand, so you can buy with confidence. 

Car Finance Made Simple

nucar is a finance-led dealership built around helping you find affordable monthly payments that work for you. We understand that everyone is different, which is why we offer flexible finance options on our vehicles. 

Our team will guide you through every step of the process, helping you explore available finance solutions without unnecessary jargon or pressure.

Part Exchange Your Current Vehicle 

Looking to trade in your current car? We offer part exchange options to help reduce the cost of your next vehicle quickly and conveniently. 
Our valuations are fair, transparent, and designed to make upgrading your vehicle as smooth as possible.

A Different Approach to Used Car Buying

nucar was built to offer a simpler, more transparent approach to buying a used car in Essex, combining quality vehicles, straightforward finance and helpful customer support. We’re here to provide transparency and make the process straightforward, so you feel confident and informed throughout every step of your used car journey.

Why Choose nucar?

  • Quality used cars in Essex
  • Affordable finance options available
  • Vehicle inspections and warranty options 
  • Friendly, professional customer service 
  • Simple and straightforward process from enquiry to collection

Nationwide Delivery

Buy your next car your way with nationwide delivery and convenient click & collect options available. Browse our latest stock online, arrange your finance from home, and complete the process in a way that suits you. 

Whether you’re based locally in Essex or elsewhere in the UK, the nucar team is here to keep everything simple, clear, and hassle-free from enquiry through to handover. 
 
If you’d prefer to collect your vehicle in person, our click & collect service offers a quick and straightforward experience built around your schedule.

Visit nucar in Basildon, Essex

If you’re searching for used cars in Essex with flexible finance options, we’re here to help. 

Browse our latest stock online or speak to our team today to find a vehicle and finance package that works for you. 

Deals in: Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1979

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
101 reviews4.8 out of 5 stars — Rated Excellent
Excellent
89
Very Good
9
Average
2
Poor
0
Terrible
1

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    Contact Information

    Address

    Nucar
    Southend Arterial Rd
    Basildon
    SS14 3AU

    Get in touch

    01268 386500
    https://www.nucar.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Nucar

    Company Formed: 1979
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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