Helpful and friendly. Perfect Mercedes CLA.

For the first time, I bought a car myself, no husband, no parents... all alone. I can't thank Reynolds enough for looking after me and not taking a young women for a ride (they probably could have haha). The whole team were absolutely brilliant I felt in safe hands and cared for the whole time I was there. The customer service was amazing, there was nothing they couldn't do and absolutely nothing was too much trouble. I will 100% be back when I want to buy another car but for now I will recommend to everybody.

Blown away with Reynolds, especially Kai the young man who looked after me. He was new in the job but he was absolutely brilliant. He was polite, helpful, knowledgeable and certainly not pushy at all, there was no breathing down my neck and following me around. I bought a lovely BMW which was spotless when picking it up, I love the leather interior and the colour combo on the car, its everything I wanted and more! I wish Kai and the team all the best and we will be back down when my boy is ready to upgrade!

Really great dealership, nice choice of cars and great sales staff.

Shout out to Alfie!!! His customer service was amazing, I could not fault him what so ever, always on hand to answer any questions, day or night and very thorough in everything he did. I decided on a Range Rover Sport and totally over the moon with it. I highly recommend and there is no doubt at all that I will shop here again in the future.

Thank you to the guys at Basildon branch at Reynolds... I went to the Southend branch at first, but the car just wasn't right. I then went to the Basildon branch and everything was perfect, they got it all sorted within a day, including the finance. Due to the cars mileage I asked if the timing belt could be changed so they put it in with Mercedes but Mercedes confirmed it did not need doing, I agreed I was happy with that and the deal was done. I was happy with who I dealt with and how they conducted the sale.

Went down to Reynolds to buy a little Polo its a great little car but I don't get to drive it much at all... the Mrs is constantly in it, she absolutely loves it! I did the majority of the communicating with the garage and they were perfect, straight talking and easy to chat with. I recommend Reynolds highly!

I am enjoying my car alot, its the perfect car and the perfect dealership. The sales team were very helpful and friendly and they helped me out with the documents and helped me with the finance too. They explain everything to me well. I went to the site to pick up the car and it looked great they had polished and cleaned the car very well. I cannot say a bad word and very happy to tell friends about this dealership.

Spot on down at Reynolds Group, organised and well ran internally and every member of staff you see is smiley and happy to help with anything. Nobody pushes tasks off they all get stuck in and help wherever possible. Sleek and simple process and one I will recommend to others, great dealership.

Great service, fantastic car purchased and no hassle when buying. Nice choice of cars, nice clean showroom and all staff professional and polite. Highly recommend.