Recently had the ABS diff sensors changed on my Porsche Macan. Unfortunately, the warning light came back on, so I went ahead and paid for them to be done again. With that being said, when I initially got them done, the process with the warranty company was good, and I'd still give them a five-star rating.

All has been good with the Tiguan since I had the steering wheel switch replaced back in April through a claim with the warranty provider, and it was a smooth and easy process.

The Renault Captur I had some work done on has been fine, so for the repairs, my mum did most of the claim through the motoring organisation. There was no additional cost to us, and everything got done.

Quick response time, excellent service from repair garage, smooth process

I recently had repair work completed on my Ibiza through the warranty provider, and since the repairs the light hasn’t come back on, so hopefully it stays that way. Overall, the claims process was absolutely fine and everything went through as expected. The only issue I had was at the start after submitting the diagnostic check, as nobody got back to me straight away. I had to make another call to check everything was in hand, which I found a bit unusual because normally I’d get a response the next day. After that, I did receive a follow up email confirming everything had gone through, and from then on it was all fine. I’ve made a few claims before and this was the only issue I experienced. Other than that, I was happy with how everything was handled.

All good except the courtesy car arrangement which was in essence useless

The whole claims process was fantastic, I can't fault it. Ever since I had the PCV valve replaced on the Land Rover Discovery in April, it has been fine, 'touch wood'.

The claim process was Absolutely fantastic to be honest with you. The service I had from the warranty provider was brilliant and I had no problems at all. I’ve only had the Vauxhall Crossland about twenty weeks, so I was a bit shocked that I had a problem so soon and how costly it could have been if I hadn’t had the cover, but I honestly can’t fault the service. I work in the motoring trade delivering car parts, and it’s made me realise how many problems newer vehicles can actually have compared to older ones, so it’s definitely worth having a warranty. The young lady I spoke to who authorised everything was really on the ball as well.

Since the repairs on my Nissan Qashqai, everything’s been absolutely fine. The garage took a little bit longer than I’d hoped for, but the claims department were amazing throughout the process and really good to deal with.

I had an issue over a bank holiday and paid out of my own pocket because there was no one there, but once I sent the invoice over, they refunded the money directly back into my bank account. That was all fine. There’s been another issue with the MINI Cooper since then, but they’ve already said they’re going to sort it. I’m just waiting for the parts to come in now. I’ve done the same again by getting the part directly from MINI, and they told me to send the quote and paperwork over and they’ll reimburse me. So far, they’ve been great and there’s been no drama or issues whatsoever.