This review is about what happened to me at Saxton 4x4 I seen a car online price was £49000 and paid £1000 deposit . I agreed to trade my old car in at £17500 When I went to collect the car I was asked to pay the balance £30,500 which I did by card. Once payment was made I was told my trade in was missing some service history and I would need to pay a further £1000 which would be refunded when I supplied the history . I refused to pay that and was offered a reduced payment of £500. I said no I would rather cancel the car and asked for all my card payments back which I had just paid , I was told that their card machines don’t allow refunds and the salesman would need to raise a sheet which would go to an accountant who would refund me in due coarse . As you can understand I wasn’t happy with that so I asked for some kind of written receipt to confirm I would get the money returned to which they replied they couldn’t do that either. So here were my options Option 1 leave without the new car and minus £30,500 and no g/tee I would get the money back or if so when . Option 2 pay another £500 and get at least come home with the car. I took the wise choice and paid £500. I have supplied the service history and put up a negative review. To my astonishment I have been called by Saxon to say they will not refund me the £500 until I take the review down . That’s what I call service history! If I do get the £500 refunded I will update review . Car purchased 12/02/2021 Google Saxton 4x4 court cases

Buyers Befare !!! Please check your car before you pay for it! Apparently their PDQ machine can’t do refunds. Beware of them trying to extort more money from you by saying your trade in has missing service history . If you are thinking about purchasing a 4x4 here be warned , The showroom may look impressive but these guys are seriously bad news . Essex trading standards have massive complaints against them . Featured on bbc watch dog . Cars are mis represented . Please go elsewhere .

I bought a 2017 Land Rover Discovery from Saxtons4x4 in January 2020. The car had done just 33k miles. I drove it for another 1,800 miles and it started to stall only for Land Rover to tell me it needed a new engine at a cost of £12,000. Saxtons claim I should have recognized the issue with the car after driving it however I had an RAC specialist come to check the car and he could not find an issue. In fact it took Land Rover specialists in Sunbury on Thames over 2 weeks to find the fault which was a lack of cyclinder compression. One of the most disappointing issues with this whole experience is Saxtons4x4 apathy. In their minds, they sold the car in this case for £39,500 and don't want anything more to do with it. Adding to this is the accusations directed at me from their legal advisors. The experience of dealing with them is just not worth it.

It’s a big mistake when you buy online car u never know all the features of car ant they never give you information about the cars features which features available in the car and which features not i buy a velar 17 reg 32k£ from saxton4><4 a velar without electric seats without front parking sensors without rear camera without electric boot open and without folding side mirrors and without central arm rest this is the so called velar what kind of car is this all I know when I going to collect my car

Purchased a Q7 early last year. To date the car has been off the road for 3 months. It's currently in a garage due to a car call back that was never done. We paid for extra warranty and on the 1st issue found out car was covered. Luckily this time it is (a cost of over £5000). Saxtons have not been interested in giving any kind of help

I was really interested in purchasing a Range River Sport HSE Dynamic from them as the pics looked great and the price seemed very reasonable. I wanted a day or two to mull it over and decided to look a little deeper into the company before I committed to driving all the way down to them from Birmingham. I came across some really (REALLY) bad reviews, plus I read that BBC Watch dog had been on their case. Then I read about a court case where they sold a similar car advertised as a 2015 when it was in fact a 2011 car (which, after it was returned to them they went on and sold it again as a 2015 car TWICE!! In the end, I bought my car locally from Listers JLR. Yes, a little more money, but 2 years warranty plus lifetime paint and interior protection etc. I’m greatful for all the genuine reviews and stayed well clear! LUCKY ESCAPE. Thank you everyone!

Made an appointment to see a salesman at Saxon 4x4 arrived on time kept waiting for about 20 minutes to half an hour! Had 25,000 cash to buy a car was thoroughly messed about by the salesman who kept going off to serve other people and take phone calls repeatedly spent 2 1/2 hours found a car we wanted sat down and done the paperwork and left a deposit was told the car would be ready in three days. We were rung two days later to be told we couldn’t buy the car as it had a faulty gearbox! Spoke to a manager there and complained about the way we’d been treated only to be run by the salesman Conrad who questioned why we complain to the manager. I changed my insurance in anticipation for delivery and had to pay an admin charge! Were offered no form of compensation from Saxon 4 x 4, an absolute joke to deal with totally unprofessional typical car dealer spivs. Beware stay clear of them and give your money to someone that shows the customer some respects! Would never go to these Cowboys again!

Don’t use them Don’t use them, I gave a deposit for a Porsche Cayenne gts and finance gone through fine, didn’t hear from Saxton more than a week even though their website advertised as car is prepped to go same day, so I called and they said there is something wrong with the car and will get back to me but again no one contacted me back so called again few days later and they said the car got big problem so I asked what kind of problem and they said they don’t know and trying to sell me some another car and I said I didn’t want other cars and I travelled long distance to come here. So I told them just give the deposit back and after so many phone calls and emails they gave the deposit back after 6 weeks :((