I found the service to be reasonably good and I am pleased with the car. The only bit of feedback I would give is that the staff could have had some more knowledge or briefed themselves on the car prior to me arriving. It was a booked in appointment so they were aware I was coming. When I asked questions there was a lot of running back and fourth to get me answers, I think it would have gone smoother for everyone if a briefing had been done. The car itself was all prepared and ready to go when I arrived so I can't complain to much. I would give a 4/5.

The sale was easy and efficient. The only reason is not a 5 is the warranty sale felt pushed but it was not a major deal.

Done about 500-600 miles in my car so far and had no problems. The customer service was great at the dealership, the communication levels really stood out to me. They were quick to respond and answer questions, they were welcoming and friendly there was no delays in getting the car, very easy process.

My new Defender from this dealership ticked all the boxes, and even boxes I didn't realise needed to be ticked. The salesman who was helping me, a young lad (Cant remember his name) but he was good as gold getting things sorted for me really went above and beyond. Thank you!

The team at J17 Rugby branch have been great to deal with when I bought my 4 series from them in November. Since having the car I am loving it and no issues have arose which is good. Based on my experience with them I would feel comfortable to consider using them in the future and also to recommended to others.

I initially found this dealership on Autotrader and all went very good. The staff are very nice people and looked after me well. The car is running good and I'm happy with my choice.

Everything's absolutely fine with my new BMW 1 Series and the service was all good - Exactly as expected really.

5. The service is good. The car is good . But will see in the future

My new M2’s sound. I’ve not used it much yet but when I have it’s absolutely spot on. Decent service from the guys over at Rugby too so no reason not to give them all 5/5.

I’d give my experience a 3.5-star rating. The car has been good, and I am enjoying it, but I need to get the timing belt changed, and I am still waiting for the log book.