Major Cars

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"buyers beware-sold unroadworthy car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Apologies for the length, but the detail is necessary to help other buyers I purchased a vehicle from Major Used Cars Ltd after seeing it advertised on AutoTrader and their own website as “ideal for both city and motorway driving”. Because the dealer seemed trust worthy during the sales process and that they were more than five hours away, I could not test drive the car before purchase. The first time I drove it was the day after it was delivered to my home. On that very first drive, the Engine Management Light, Gearbox Light, and even the Battery Warning Light came on, although Battery Warning Light is intermittent. The car would suddenly lose power and become undriveable, leaving us unable to move it. Only after waiting for some time would it start and move again. This happened on the very first drive after delivery. I had the vehicle checked by three different local garages, all of which independently advised that the car was unrepairable due to the scale of the issues. When I contacted the dealer about my problems, he stated that the car had been sold as “unroadworthy” or “spares and repairs”. This was never disclosed in the advert or during the sale. The only reference was a document included as an attachment in the payment‑request email — something I did not see at the time. I also want to acknowledge my own learning here. I feel quite amateurish for trusting the advert and the dealer so completely and not doing more due diligence before making a remote purchase. I was also unaware that, as a distance buyer, I had 14 days to return the car. However, key facts were hidden or contradicted by the advert. Therefore, I formally rejected the vehicle by emailing them. Despite repeated attempts to resolve the matter, the dealer has not cooperated. I am now stuck with an expensive purchase with no real support from Major Used Cars Ltd. This review is based entirely on my factual experience. I hope it helps other buyers avoid the same situation and encourages people to be cautious when purchasing vehicles remotely.

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Dealership Information

We Make Finding The Right Car Simple

At Major Cars what matters to us is making your car search and buying experience as simple as possible, so you can find the right car quickly and get on with making it yours.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1 out of 5 stars — Rated Terrible
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  • Contact Information

    Address

    Major Cars
    Unit 5 12 Burr Street
    Luton
    LU2 0HN

    Get in touch

    01234 584166
    https://majorcars.co.uk/

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    Additional Information About Major Cars

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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