12 reviews from our car dealer reviews community
Leave a review for Portiacraft
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Portiacraft
Leave a review
"Great Porsche Specialist "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I recently purchased a 911 991 cabriolet from Portiacraft to which I found the whole experience in dealing with the owner Harry a walk in the park Harry was excellent to deal with and I ended up with my dream 911 car My next car will be another Porsche and whenever I am actively starting my search I’ll start with Portiacraft and finish with Portiacraft Thanks to the whole team . Geoff Pizzey

+0 Found this review helpful
"Great overall service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I just purchased a 911 cabriolet and I dealt with the main man Harry who I found to be very easy friendly and professional to deal with from the part exchange of my vehicle and shaking hands on a price that we was both happy with whilst talking with Harry I said I don’t like black wheels on cars which my soon to be Porsche was wearing Harry then mentioned that if the deal goes ahead he would have the wheels professionally sprayed for me he also had a new mot with a brake advisory to which he changed the discs and pads for me and gave me a full years warranty which as far as I’m aware you don’t get a full year warranty on a car of a certain age to which I was delighted with . Harry team are a bunch of friendly professionals guys and I would suggest on my experience to make Portiacraft your fist port of call if you are in the market for a Porsche . Thanks to all at Portiacraft and I’ll most certainly be doing further business with you guys whenever I’m in the market for an upgrade on my current 911 . Geoff Pizzey

+0 Found this review helpful
"so far so good ... can't say a bad thing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Can't understand why there are any negative reviews at all? My experience so far with Portiacraft, namely dealing with Harry, Ollie and Martin has been as above 5 star. Firstly anyone looking to own an older 911 should definitely look at these chaps. Honest, helpful, easy to deal with and above all its a family business which gives me comfort that they will treat all their customers like family too. Been looking for a classic 997 for a while now to bring back the memories of owning one of them 15 years ago when I was lucky enough to get the whole new car Porsche Main dealer experience. I agree with one comment below - you may not get the flowers or presents with your car but with Harry you get an honest handshake that they will look after you for years and miles to come. Look no further and live your Porsche dream with Porticraft. P.S. those saying they dishonestly low balled them ... find it hard to believe and can only imagine the car wasn't in the condition that was advised ... Harry is super transparent and really knows his stuff ... this is not your a-typical 2nd hand car salesman for anyone thinking otherwise! Owning an older car is an experience and you'll have to appreciate that old cars have issues ... even new ones ... Harry and his ace technicians are super and sort out any problems without fuss. Can't say a bad word about any of the guys at Portiacraft. Those complaining .. it may not always be one sided but sorry you've had bad experiences.

Reviewer has confirmed their email address

+0 Found this review helpful
"Terrible experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

My advice is to avoid any dealings with this garage, they are not to be trusted. I agreed to sell my Porsche 911, the price was agreed in writing but when the car was delivered by me (transporter from Scotland to England) the garage did not pay the agreed price. I raised legal proceedings and won but the garage still refuse to pay meaning further costs will be incurred by me pursuing payment.

Reviewer has confirmed their email address

+7 Found this review helpful
"A disappointing experience!"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a 996 C4 from Portiacraft in May 2022. The initial sale was good, the post-sales service not so good. Shortly after buying the car I noticed an oil leak so took it to a different specialist for a thorough assessment. My logic was that being under a 12 month warranty I'd be able to go back to Portiacraft if there were any serious issues. The specialist's view was that a) the car was generally very good b) it had a number of issues, and c) they personally wouldn't have sold the car without rectifying some of these issues first. The issues included: Leaking RMS, oil around the breather likely due to an air/oil separator issue, rotten exhaust silencers, brake discs in poor condition and a couple of other bits. When I fed this back to Portiacraft they weren't interested in supporting with the majority of these issues. They did agree to help with the oil leaks though. It went back to them twice, but they failed to resolve them unfortunately. Rather than go back to them for a third time I decided to use the other specialist at my own cost, as I'd lost faith at that point. So, in summary. If you're buying from Portiacraft it's probably worth getting an independent inspection before buying. Yes, they offer a 12 month warranty. Unfortunately it didn't give me the peace of mind I'd hoped it would. The biggest indicator I can give is that I wouldn't buy from them again unfortunately.

Reviewer has confirmed their email address

+5 Found this review helpful
"Boxster 986 S Bought at Portiacraft"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a Boxster S from Portiacraft due to the warranty. I have had a couple of things sorted under the warranty and Harry got it sorted no questions asked. I used them as they have been in business a long time and know their stuff. Can't fault Portiacraft and worth a visit

Reviewer has confirmed their email address

+0 Found this review helpful
"Peace of mind! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

So you are like me and would like to own an old Porsche 911 that you want to cherish without the uncertainties of problems, I highly recommend Portiacraft. You will buying from a family who understands these cars and cover your purchase for 12months with an in house reliable warranty. The prices are well positioned and you will get an honest car. You will enjoy the peace of mind associated with buying from Porsche specialists without the exorbitant prices. You will drive the car with the knowledge that you are part of the Portiacraft family and they look after you as one of theirs. I did the unthinkable by buying from Portiacraft during the lockdown without a Pre-purchase inspection and will repeat the same process over and over knowing what I know now as any problems (only minor issues including just a squeaky door) that I had have been quickly resolved without any fuss. I highly recommend Portiacraft and will stay with them for a very long time in my Porsche journey.

Reviewer has confirmed their email address

+0 Found this review helpful
"Friendly and so knowledgeable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Have purchased two Boxsters from Harry and Martin and have never been disappointed for a minute. Both cars have been excellent and a couple of small faults were put right even out of warranty! Love going to this dealership and wouldn’t go anywhere else. Lovely people that live and breathe Porsche

+0 Found this review helpful
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"Fake service history"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Harry and his sidekick Martin... I went to Trading Standards to report a faked service history. Went to court where Portiacraft was fined. Make your own mind up. Note the review does not allow me to put the true date of purchase but does a leopard ever change its spots???

Reviewer has confirmed their email address

+8 Found this review helpful
"Bad service "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Very bad service I drove down for more then 1 hour to view and test drive a car I wanted, but the gentlemen in charge said no test drives unless you want to buy or you put a deposit down and I will insure you for a test drive :-$. Talking about px he clearly said no I don't take no px if you want take it or leave it but it has to be cash. Also I found a massive impact that was repaired to a very bad standards but he turned around saying no its nothing thats how the paint is.

+4 Found this review helpful
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Dealership Information

Portiacraft is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
12 reviews5 out of 5 stars — Rated Excellent
Excellent
7
Very Good
1
Average
1
Poor
1
Terrible
2

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    Address

    Portiacraft
    555-561 Watford Way
    London
    NW7 4RT

    Get in touch

    020 8959 1604
    https://www.portiacraft.com

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Portiacraft

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