3% Reviews
replied to
98% Recommend
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51 reviews from our car dealer reviews community
Leave a review for Reynolds Motor Group - Basildon
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51 reviews from our car dealer reviews community

Leave a review for Reynolds Motor Group - Basildon
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"Nice smelling car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Harrison at Reynolds was very helpful, he answered any questions and guided me through the whole finance process, although in the end I just bought it outright. There was no pressure at all on the sale. It was immaculately clean when I left with it and smelt nice which is always a nice thing haha. I would defiantly consider going back here again if they have the right car for me.

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"Absolutely amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say , absolutely amazing I’m so glad I got my car from this team at Basildon Grant was really approachable and helped me get the car I wanted with a far than perfect credit history. Ok Lee Randell was amazing, he worked so hard to sort any issues out and nothing was too much to ask. My original car I bought unfortunately had issues which RMG took back and sorted a new car within days , no hassle , even better than my original car I ordered I couldn’t have asked for better Would I buy from RMG again ? Yes absolutely 100 percent Thank you all at RMG Basildon for your help and support Mark in Norfolk

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Reynolds Motor Group LTD from Dealership in response to Absolutely amazing

Thank you for your Review Mark, enjoy your new car.

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"Car is perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant experience with Reynolds. Hassle free great service couldn’t recommend Harrison enough!!! Car is perfect

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"Great service, trustworthy dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Harrison was a great person to deal with, he was very knowledgeable and helpful and kept me up to date with all aspects of my purchase and collection. Great service. I apricated the honesty and transparency when a issue occurred with the car I was initially looking at, they showed me another similar car which I was happy with and went for. It gave me confidence and trust buying from Reynolds. I will 100% be giving a 5 star rating and if I am ever looking again I will be returning! Thank you.

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"Audi QS5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Audi SQ5, the car itself has been great had no issues, did a long drive down to London in it this weekend which was a proper test, not one issue. The service was okay, I think a few things could be done to make it a better experience for customers. They knew I was getting the train down from Manchester and it would have been apricated if they offered to get me from the station, it was only 5 mins down the road, they could have even brought the car I was getting and I could have test drive it back. I think little things like that that make all the difference. The parcel shelf was missing and it did feel a bit rushed while I was purchasing as other customers were turning up. I also found the car wasn't cleaned to which Harrison responded that he thought it was. In all fairness they did replace and sort all the wheels for me prior to arrival which I did apricated. A few little things could have been done and I think should be taken into consideration for the future to make it a more seamless transaction for customers.

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"5 star experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is absolutely perfect, no problems with it at all. We needed a car quick before our wedding and Harrison really came through for us. He was very polite and patient with us. We were waiting for the finance to release the payment, and he didn't pressure us about it, he just waited until it was done. He was really helpful, I couldn't fault him. It was a 5 star experience!

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"Great Service! Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really recommend, especially Liam (sales). Listened to my needs and found the car I wanted. Service from start to finish was fantastic and even delivered the car to me when I couldn't make it to collect. Thanks for everything to all at Reynolds !

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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid at all costs, sold us a car with so many issues, suspension light came on same day we drove it away. They said they would fix it and insure the vehicle until this was done. They weren't insuring it and we ended up getting a fine and 6 points as they wouldn't own up to their error. All the issues with the car were never rectified, broken seat, suspension fault, faulty speakers, the list goes on. Absolutely terrible company.

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Ben Reynolds from Dealership in response to Avoid

Dear Sir Madam, Thank you for Taking your time to write a review, we were very concerend to hear of your experience with Reynolds Motor Group and we take any issues very seriously. We have investigated this matter internally and we can see you bought your car from us over 4 years ago? Your review is the first correspondence we have had to date regarding this matter. We would like to discuss this matter with your directly. Would you be able to contact our Customer Service manager with some urgency on +44 7817 367648

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"I highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jack was a great help when I was buying my Polo, he sorted everything for me and was highly organised with everything he did. The polo is brilliant and and is great to drive! I have had no issues whatsoever, I highly recommend!

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"Granddaughter recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My granddaughter has used Reynolds in the past so we came here on her recommendation. We bought a Peugeot and Alfie, the salesman was a pure gentleman! He was great with us when buying the car, really informative and helpful. He also really looked after us when we had a a few niggles with our Peugeot he bent over backwards to get it sorted. I'm starting to think about getting another car for the family so I'll be returning soon.

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Dealership Information

Used Cars in Essex

Welcome to Reynolds Motor Group

One business with its roots in Essex, is this one, Reynolds Motor Group. Originally forming and commencing trade in the year of 1979.

Reynolds Motor Group has spent many years dealing with the people of Essex. With a population of nearly 2 million people and nearly a million cars on the road, there is plenty of demand for used cars in Essex. The guys that run the show are themselves people of Essex, so they were definitely starting on the right foot. The main goals of the business have always been to provide great used cars at great prices. This is something the business continues to achieve to this day, but as times have changed and markets moved forward, so too has Reynolds Motor Groups products and stock.

Multiple finance options are readily available on all cars and all processes of purchase have been made straight forward and as simple as possible. So, whether you want a BMW 3 Series M Sport, a Range Rover Evoque or a Ssangyong Korando. Look no further because this is the place for you.

Quality used cars for sale

View our latest selection of used cars for sale in Southend-on-Sea and Basildon here.

Used car finance specialists

Find more information on used car finance and loans here.

Contact Us

Click here to get in touch with Reynolds Motor Group - quality used car retailer of Southend-on-Sea and Basildon.

Chris Reynolds LTD

T/A Reynolds Motor Group

456-460 sutton road

Southend on sea

SS2 5EZ

Deals in: 4x4s, Cars, Motorbikes, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1979

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews4.9 out of 5 stars — Rated Excellent
Excellent
47
Very Good
3
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Reynolds Motor Group - Basildon
    Southend Arterial Rd
    Basildon
    SS14 3AU

    Get in touch

    01702 612472
    https://www.reynoldsmotorgroup.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Reynolds Motor Group - Basildon

    Company Formed: 1979
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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