Dealt with 5 different members of staff who preferred to text rather than call. Sent multiple deals with incorrect information while they blamed each other Finally finalised a deal to which I was told aspects were in the notes. Organised selling my own car, insurance as advised by arnold clark; took a day off work and paid for my train to travel 200 plus miles to collect only to be told the night before I was due to collect that the deal didn't include any of those aspects. I asked if it didn't include those for the order to be cancelled you don't pay for one thing to be told last minute that it doesn't include them. Ian the manager then just cancelled the order, he didn't see fit to check if the order was correct or not and did not ring to correct his staffs (Jacks) mistake. I rang up to be told unless I apologised to jack he was not reinstating the order, no mention of incorrect information being told. Conservations are not just recorded for quality and training either which I believe is illegal but obviously Ian wouldn't comment on Jack's mistakes of incorrectly disputing an order the night before collection. Loyal arnold clark customer no more! Lies, inconsistency and no disregard or ownership of their own mistakes

Great service from Aaron McCormack helping me pick my new car 🚗

These guys were very professional, especially Daniel who sold us our new car. He was extremely helpful and patient. Would definitely recommend.

I purchased my new car from Arnold Clark Rutherglen and i dealt with Jack Devlin who was extremely knowledgeable and patient he took time to deal with me efficiently and was extremely impressed with his customer service. I also dealt with Stephanie Hunter who was extremely professional and made me very welcome from the minute i got into the showroom. I am delighted with the service and car thanks Arnold Clark Rutherglen. I will be back thanks elaine

Had an appointment with sales manager at 2pm. Wasn’t seen until 2.45 with another sales assistant (not who we had made our appointment with). The sales manager we dealt with wasn’t helpful at all and had no interest in assisting us with purchasing a new car. So disappointing and such a waste of our time.

popped in to Arnold clark Rutherglen on Friday looking for a new car the selection was great was greeted by Barry Edmiston really nice and welcoming gave me all the information I needed and was so helpful choose the car I wanted from there great selection im over the moon with my choice and the great help from Barry he sorted everything and picked my car up on Wednesday and I love it would highly recommend 5 star plus great customer service and go above and beyond thank you Arnold clark and thank you Barry Edmiston your a legend

Hi J Kane. I have just purchased a new car from Arnold clark as per usual phenomanol deal set up for me and a cracking car ro go with it. From start to finish with the help from Charles Simpson he kept me up to date though the duration of the deal superb service Charles your the man magic I can't be more happier. Cheers Charles and Arnold Clark Volkwagen in Rutherglen.

Aaron at Arnold Clark Volkswagen Rutherglen was very friendly and helpful.