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93 reviews from our car dealer reviews community
Leave a review for Auto Pavilion
Leave a review

93 reviews from our car dealer reviews community

Leave a review for Auto Pavilion
Leave a review
"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took just 3 working days from being accepted to having our new car delivered. Agent was even looking for what we wanted over the bank holiday. Excellent service.

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+0 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys are amazing they jumped through hoops for me they are a fantastic bunch of lads the service was fantastic.

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"Useless!!!!! Dont buy from!!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

**AVOID AVOID AVOID** They take your money/custom and that’s all they care about! Was told I had several features on my car for it to turn up with none of them. Had faults on car within 6 months of which they offered to fix after a lot of hassle and then comes back with more faults CAUSED BY THEM!!! I was then told to enjoy my weekend and the boss will enjoy his weekend in his X5. DO NOT DEAL WITH THIS COMPANY!!! Avoid Auto Pavilion at all costs!!!!!!

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+1 Found this review helpful
"Collette Lucas"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1 star is far too much for Auto Pavillion. We will be reporting these guys and potentially taking legal action against them. The stress they have caused us is unreal - we have been spoken to appallingly by various members of this "team", one in particular. A car was delivered to us for a test drive despite trying to say we were no longer interested, the car was returned and we were told the agreement would be unwound. Over a week later and we are still waiting for confirmation of this, whilst continuing to receive letters from the finance company stating a direct debit has been set up and will be going ahead. Several calls to Auto pavillion and the finance company and I am now running out of time to get this agreement cancelled which I'm certain is Auto pavillion's plan. I have been laughed at, put down and told "I don't need to explain myself to you". Never in my life have I experienced such horrific, vile customer service. I'm not sure it can even be called that. Having read other reviews, I'm surprised these guys are even still allowed to sell cars. Please avoid at all costs to save yourself months of stress.

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+3 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Filling in the form online and after few minutes they call me to go through everything .Phil was so helpful : great service n the car was delivered right to my house within 24 hours. Fantastic service

"Great service fast delivery "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been dealing with Phil and he was great kept me up to date with everything. Listened to what cars I was interested in and send lots of pics and if there wasn't a car I liked he went out of his way to find the best possible match. Car delivery was fast got it with in 24 hours I had a look around inside and out it was very clean an tidy setive was carried out and 2 rear shock absorber needed replacing which they did before it got to me. I noticed the rear bumper was touched up pretty badly but when I rang them and told them they said if I was to get a quote to get it resprayed they would pay for it. I got a quote for 500 pounds as there was a few other bits needed doing. Gave the quote and it was paid no questions and fast n on time. I would highly recommend them!!

"Excellent "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent cars, excellent staff and really good quality service at Auto Pavillion.

"great company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional and great service would highly recommend Auto Pavillion.

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+0 Found this review helpful
"Very Quick Turnaround"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my dream car within 24 hours of making the initial phone call, the speed of these guys is brilliant, finance was brilliantly smooth. Thanks again Auto Pavillion!!!

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+0 Found this review helpful
"My new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased with new car staff polite and helpful couldn't believe how quick service was only 2 days from applying to having car delivered. Would recommend Auto Pavillion to friends

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Dealership Information

Auto Pavilion is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
93 reviews3.9 out of 5 stars — Rated Very Good
Excellent
62
Very Good
5
Average
3
Poor
7
Terrible
16

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  • Contact Information

    Address

    Auto Pavilion
    4 The Stampings Blue Ribbon Park
    Coventry
    West Midlands
    CV6 5RE

    Get in touch

    024 7666 8152
    http://www.autopavilion.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    68%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Auto Pavilion

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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