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Managed to find my new car from these guys. The alloys were a bit chipped but they put them right for and fitted new tyres. Car drives ace and the service from the staff was was really good. The showroom is awesome and you can even have a game of golf! Been driving my car for 2 weeks now and really happy. Thanks again.
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I was a bit nervous in getting the car i picked all customised as it was quite a bit more money. After seeing what my car would look like I took the plunge and went for a full conversion to a RS7 look. 2 weeks later...WOW! i couldn't believe it was the same car. The staff and all the fitters were so helpful and really did a fantastic job and we are really pleased. If you're thinking of something a little different and want great service, visit Autolab!
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I would like to pass on my thanks to the Autolab team. I have never purchased a bespoke car like this before and you made it effortless from the test drive to choosing the colour, your help and advice was excellent. The finished car looks great and I have already passed on your details to a few envious friends. All the best.
Reviewer has confirmed their email address
From my initial enquiry Autolab have been brilliant, Menaz and the rest of the team have been so helpful and responsive. I have never bought a car online before without seeing it, however it all worked well. I am really pleased with the car and pleased I took the advice Menaz gave me regards the spec. I would highly recommend Autolab.
Reviewer has confirmed their email address
Thank you for the great service. I love my car and the people could not have been nicer and very helpful. I didn't even see my car before I took delivery as I bought it over the phone and we were all very happy when it arrived. We'll be swapping in a few years and will be using Autolab's again and telling our friends where we got our car from.
Reviewer has confirmed their email address
I've purchased 2 cars now from the team at Autolab. Service, value and a quality bespoke approach are what brought me back. I normally buy from main dealers but never again. Nothing is too much trouble for the team and it feels like one big family. I'll definitely be back. Concierge without the concierge price tag!
Reviewer has confirmed their email address
“You would think that buying this brand at this level, a main dealer experience will exceed all others. How wrong you can be. Having experienced both, Menaz and the team at Autolab UK, have provided a fantastic service and the even better product. What’s important here, is Menaz took the time to understand what it was that I really wanted and then found me a bespoke vehicle. We decided on the spec and then the finished article exceeded my expectations. A huge thanks to the team! What is certain is I won’t be going back to Land Rover, but I will be going back to the guys at Autolab UK! Well done guys, it’s a refreshing change to have service that matches product!”.
Reviewer has confirmed their email address
First of all the car in the link below does not exist. I enquired about this car in May 2017, they kept saying he will give me the car registration and kept fobbing me off. After few days he said the car has been sold. http://www.autolabuk.co.uk/used-cars/land-rover-range-rover-sport-3-0-sd-v6-autobiography-sport-station-wagon-4x4-5dr-blackburn-201406024663849 So they said he can arrange me with similar vehicle with all the extras on the vehicle. Now it is July 2017 the same advert is still on the website, so I got my colleague to call Autolab and enquire about the vehicle. Same conversation again to my friend he stated the car was sold on friday last week. I purchased a vehicle for £29400, and drove the vehicle home and hand washed my car next morning. I found over 32 defects on the car they clearly stated will not come with any swirl marks, dents or scratches. They advertise their cars are fully detailed, they dont have a clue. The suspension on the vehicle was higher on the left side of the car compared to the rest of the vehicle. Autolab confirmed they will collect the car and repair the vehicle which I paid more that 29400 for, which was suppose to be half decent!!! They took more than 2 weeks to collect the car. Man oh man, they fixed and repaired majority of the issues, after having my car for two weeks, however, they damaged the vehicle even more. Worst part is the paint from the vehicles keeps peeling off. I gave the car back to them with an extra 22 issues. I did not even drive the car, most of the mileage on the car has gained through travelling from Blackburn to my house. I have contacted the Trading Standards and reported them. Do not be blinded by the cars in the showroom, please drive test the car and look at all the panels to check for paint peels.
Reviewer has confirmed their email address
Adam from Autolab UK Ltd in response to My experience at Auto Lab
My name is Menaz and I am the owner of Autolab and my Direct Number is 01254 369276. In the first instance I am always happy to be contacted personally at anytime to discuss and issues. We are always sorry if any customer feels unhappy or has a reason to complain. Although there are discrepancies with the events and content of this review, this customer has been contacted by the team to resolve any issues to their complete satisfaction. We pride ourselves on our work and service and try our utmost to deliver on our promises and more importantly the end product. We have been specialising for years in car customisation and have many, many extremely happy customers, as you can read further down.
Habib in response to My experience at Auto Lab
With regards to the response from Menaz, from my review yesterday. I can confirm, since I have returned the vehicle, I have not been contacted in regards to Autolab refunding my money. Like I said, they are full of lies, as you can see the advertisement to the original vehicle has now been removed from their website, as I mentioned previously, it is false advertising and I have reported Auto Lab UK Ltd to the trading standards. However, I have screenshots of the vehicle being advertised in MAY, JUNE and July. For the following prices £29,989, £28,989 and £27,989. I will be taking Auto Lab UK Ltd to the courts to get my money back. Menaz doesn't have a clue of the business as all the communication has been through Adam, a one man band. Auto lab were given the opportunity to repair the vehicle, however they failed miserably, and accepted to take the car back second time round after admitting there were issues with the vehicle. We are so fed up and upset, we just want our money back.
After I found Autolab on the internet, from the moment I made contact with them to collection of the car I found them to be professional, friendly and amenable. I agreed to purchase my Range Rover without seeing it in person as I live in South East, and there promise that I wouldnt be disappointed with the car was proved right when I collected, the car was in fantastic condition, and I'm very pleased with the upgrade's they put on the car to make it stand out. Would recommend them to anyone.
Reviewer has confirmed their email address
I bought my car from Autolab and dealt with Adam, Saj and Minaz. They did a fantastic job of doing my car up and I was extremely happy. One day after buying the car I had a crash and they fixed it back up almost free of charge which I was very grateful for. I have had 2 or 3 problems with different things on the car to which the warranty refused to fix one of them for free so Autolab paid for it. They have been so helpful with numerous things and I will definitely be coming back to buy another car from them. I would also like to say a special thank-you to Adam for all his patience and help. Carrick
Reviewer has confirmed their email address
Autolab UK Ltd is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 667 | |
Very Good | 21 | |
Average | 1 | |
Poor | 1 | |
Terrible | 2 |
Autolab UK Ltd
Unit 2a Jubilee Business Centre Gate Street
Blackburn
Lancashire
BB1 3AQ
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