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21 reviews from our car dealer reviews community
Leave a review for Belgrave Garage
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21 reviews from our car dealer reviews community

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"A long term customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are long term customer's since Belgrave started 31 years ago nearly all the family have custom at the garage greatest staff always have had good cummunications one form or another will continue to do so highly satisfying garage thankyou for support and service

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+0 Found this review helpful
"Absolutely terrible dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

He has blocked me after providing proof from a specialist that came to VOSPERS to look at the car and said the faults were already there. No garage would look at the car, I had no choice to to take it there. I have paid over £3,000 because of his ‘MOT’ that he had apparently done before we got the car. And have proof that all these faults were there before I got it. Be prepared for legal letters to come though your door, I already have contacted trading standards and will be taking it further. And NO this is not a ‘scammer’ as you always say.. this is from a genuine person who just wanted a decent car for their first car so they could get their family from a to b. But you do not care about that. I have all the emails and messages from yourself and I will post it on all social media of what kind of person you are. If this doesn’t get dealt with and you don’t pay the finance back (as you have been ignoring them. Be prepared for all of the screen shots and messages and proof to come out.

"Cannot Remove Fraud Reviews"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately, we have had scammers put us some bad reviews on here to try and gain financial advantage from us. There is no wa for Car Dealer Reviews to remove them. I am seeking legal advice. We have been in business for over 30 years and have never had this sort of problem. Please use your own judgement. Its very unfair, but this is the age we live in i'm afraid!

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+5 Found this review helpful
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Diana in response to Cannot Remove Fraud Reviews

You and your team are liars, you damaged a car and refused to show the cctv recordings because you knew you were guilty! no one asked you for money and no one made a claim for anything, we just wanted justice, to admit what you did and apologize and fix what you did. instead you were racist. And now that there are no longer obvious, you are playing victims and jump to the attack. We have evidence, so don't think that you will get away with your lawyer as usual.

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Owner from Belgrave Garage in response to Cannot Remove Fraud Reviews

We have unfortunately had someone…not this person but somehow related trying to rip us off claiming damage to his vehicle. He obviously hasn’t told anyone that he has reviewed all the CCTV footage where I proved that it wasn’t us that damaged the car. He demanded we paid for the repair. I then sent him proof that when the car came in the mark was on the vehicle prior to us looking at it. Now the only way he feels we will pay for it is plaster bad reviews over various sites with different people all claiming we have damaged cars. Now they are saying that I’m rasist! I’m afraid I haven’t a clue what ‘race’ they are, nor am I interested. I was actually on holiday when these scammers tried to rip us off. Whoever they are, I’m afraid they are letting themselves down. I aim to pursue this legally now and look to seek compensation for what they have attempted to do. The hunted has turned into the hunter! Decide yourself folks. Anyone that knows us, knows what we are about. We offer a first class service. We have built up a solid reputation over 31 years and do not advertise- it’s all word of mouth. That tells you everything. They hide behind a name and a false review. If I was your parent, I’d be thoroughly ashamed of you and what you do to try and ruin a reputation whilst trying to defraud. I will not comment any further.

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Boby in response to Cannot Remove Fraud Reviews

what you say is very absurd, we didn't choose to come to this garage, we didn't come privately, we came through insurance from Rac, they sent us to you, so I don't understand what money claim you're talking about because our insurance pays you not us....so you lie in face to everyone to cover the dirty things you do! Everything you saying it's a lie, you didn't showed me the cctv with my car from the beginning when I brought the car to you and to when I tooked damaged and spoke with your employee what happened!

"Bad Service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are very rude people and very disrespectful .

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Owner from Belgrave Garage in response to Bad Service

Quite clearly, we have had a series of one star reviews over a day which we are an obvious target. These have been reported to the relevant authorities. We appear to have been inundated with a series of people with unusual names in one day all claiming to have their cars damaged. Hey ho- it’s the world we live in afraid. This relates to a damaged car brought in by a ‘new’ customer. He claimed we damaged his bonnet. We didnt even go near his bonnet as the work was done on the inside of the car. I spent one hour with him reviewing CCTV footage and confirmed the damage was there before we even started. I have the proof and sent him the photographic evidence off of the CCTV. He is aware of this. An obvious scam of a new customer bringing in a very minor job and wants £1000 of repair work done free of charge. We are experienced of his like. Because this is a scam, he is trying to ruin our reputation to get money by false representation. I will be following this up with legal advice.

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Owner from Belgrave Garage in response to Bad Service

Quite clearly, we have had a series of one star reviews over a day which we are an obvious target. These have been reported to the relevant authorities. We appear to have been inundated with a series of people with unusual names in one day all claiming to have their cars damaged. Hey ho- it’s the world we live in afraid. This relates to a damaged car brought in by a ‘new’ customer. He claimed we damaged his bonnet. We didnt even go near his bonnet as the work was done on the inside of the car. I spent one hour with him reviewing CCTV footage and confirmed the damage was there before we even started. I have the proof and sent him the photographic evidence off of the CCTV. He is aware of this. An obvious scam of a new customer bringing in a very minor job and wants £1000 of repair work done free of charge. We are experienced of his like. Because this is a scam, he is trying to ruin our reputation to get money by false representation. I will be following this up with legal advice.

"Avoid Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please avoid this garage,I had the car booked for a diagnosis at 9 in the morning then I went to collect it at 4 in the evening and the car was damaged (front grill and bonnet) I asked for cctv and they didn't want to show stating the the owner is in holiday! Contact the owner and after long discussion the garage they DON'T TAKE RESPONSIBILITY!!! AVOID THIS PLACE

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+5 Found this review helpful
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Owner from Belgrave Garage in response to Avoid Avoid

Quite clearly, we have had a series of one star reviews over a day which we are an obvious target. These have been reported to the relevant authorities. We appear to have been inundated with a series of people with unusual names in one day all claiming to have their cars damaged. Hey ho- it’s the world we live in afraid. This relates to a damaged car brought in by a ‘new’ customer. He claimed we damaged his bonnet. We didnt even go near his bonnet as the work was done on the inside of the car. I spent one hour with him reviewing CCTV footage and confirmed the damage was there before we even started. I have the proof and sent him the photographic evidence off of the CCTV. He is aware of this. An obvious scam of a new customer bringing in a very minor job and wants £1000 of repair work done free of charge. We are experienced of his like. Because this is a scam, he is trying to ruin our reputation to get money by false representation. I will be following this up with legal advice.

"Bad experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor service, job not done properly

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Owner from Belgrave Garage in response to Bad experience

Quite clearly, we have had a series of one star reviews over a day which we are an obvious target. These have been reported to the relevant authorities. We appear to have been inundated with a series of people with unusual names in one day all claiming to have their cars damaged. Hey ho- it’s the world we live in afraid. This relates to a damaged car brought in by a ‘new’ customer. He claimed we damaged his bonnet. We didnt even go near his bonnet as the work was done on the inside of the car. I spent one hour with him reviewing CCTV footage and confirmed the damage was there before we even started. I have the proof and sent him the photographic evidence off of the CCTV. He is aware of this. An obvious scam of a new customer bringing in a very minor job and wants £1000 of repair work done free of charge. We are experienced of his like. Because this is a scam, he is trying to ruin our reputation to get money by false representation. I will be following this up with legal advice.

"Untitled"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do not recommend to anyone to get Your car fixed at this garage. Drop my car for a small issue and get IT back scratched and dented. They don't admit to be done by them but its been happened in their garage. Please take my advice and don't leave your car with them. Highly dissapointed!!!

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Owner from Belgrave Garage in response to Untitled

Quite clearly, we have had a series of one star reviews over a day which we are an obvious target. These have been reported to the relevant authorities. We appear to have been inundated with a series of people with unusual names in one day all claiming to have their cars damaged. Hey ho- it’s the world we live in afraid. This relates to a damaged car brought in by a ‘new’ customer. He claimed we damaged his bonnet. We didnt even go near his bonnet as the work was done on the inside of the car. I spent one hour with him reviewing CCTV footage and confirmed the damage was there before we even started. I have the proof and sent him the photographic evidence off of the CCTV. He is aware of this. An obvious scam of a new customer bringing in a very minor job and wants £1000 of repair work done free of charge. We are experienced of his like. Because this is a scam, he is trying to ruin our reputation to get money by false representation. I will be following this up with legal advice.

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"scamer, not taking responsibility for da"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

left my car for diagnostic and took my car scratched and dented on the bonet. Didn't took any responsibility they said I brought the car like this. car was brand new just was purchased a month ago .

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+5 Found this review helpful
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Owner from Belgrave Garage in response to scamer, not taking responsibility for da

Quite clearly, we have had a series of one star reviews over a day which we are an obvious target. These have been reported to the relevant authorities. We appear to have been inundated with a series of people with unusual names in one day all claiming to have their cars damaged. Hey ho- it’s the world we live in afraid. This relates to a damaged car brought in by a ‘new’ customer. He claimed we damaged his bonnet. We didnt even go near his bonnet as the work was done on the inside of the car. I spent one hour with him reviewing CCTV footage and confirmed the damage was there before we even started. I have the proof and sent him the photographic evidence off of the CCTV. He is aware of this. An obvious scam of a new customer bringing in a very minor job and wants £1000 of repair work done free of charge. We are experienced of his like. Because this is a scam, he is trying to ruin our reputation to get money by false representation. I will be following this up with legal advice.

What is a verified reply?
Replier has verified their email address

Owner from Belgrave Garage in response to scamer, not taking responsibility for da

Quite clearly, we have had a series of one star reviews over a day which we are an obvious target. These have been reported to the relevant authorities. We appear to have been inundated with a series of people with unusual names in one day all claiming to have their cars damaged. Hey ho- it’s the world we live in afraid. This relates to a damaged car brought in by a ‘new’ customer. He claimed we damaged his bonnet. We didnt even go near his bonnet as the work was done on the inside of the car. I spent one hour with him reviewing CCTV footage and confirmed the damage was there before we even started. I have the proof and sent him the photographic evidence off of the CCTV. He is aware of this. An obvious scam of a new customer bringing in a very minor job and wants £1000 of repair work done free of charge. We are experienced of his like. Because this is a scam, he is trying to ruin our reputation to get money by false representation. I will be following this up with legal advice.

"Not great service and ignored "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from belgrave garage back in June of this year. It even said on the advertisement “comes with 2 keys” when I purchased the vehicle on the day, I specifically asked about the spare key and Wayne said he’d sort it and contact me within 2 weeks about having a new spare key. He still hasn’t contacted me even though I rang belgrave garage 3 times since I purchased the car and been spoke with Steph on the phone who said “Wayne isn’t in at the moment” what a coincidence each time I rang. And nobody ever got back to me. He advertises a vehicle and doesn’t fulfil the full advertisement. I still only have one key and I paid the full price for the car so Wayne could’ve had the common decency to ring me about having a spare key made but he hasn’t. It’s been 2 months now since I purchased the vehicle. I wouldn’t recommend buying a vehicle from this man. I’ve read the previous reviews and they feel the same as I do. AVOID!!!

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+4 Found this review helpful
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"1st Class Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased an Audi A6 from Belgrave Garage and I feel confident that I have a great motor. Dealer showed the vehicle to its best and explained in detail all the service parts replaced to make it an excellent car with lots of worry free miles ahead of it. Cambelt, water pump, brake disks & pads, full service and full mot. Also included was 6 months RAC warranty and 12 months breakdown cover. The car is 9 years old but seems as new. What else can I say... Great Dealer. Cheers.

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+7 Found this review helpful
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Dealership Information

Belgrave Garage is an Independent dealership that is based in Sutton-in-Ashfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Finance
GAP Insurance
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Servicing
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Ratings
21 reviews3.2 out of 5 stars — Rated Average
Excellent
11
Very Good
0
Average
1
Poor
0
Terrible
9

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  • Contact Information

    Address

    Belgrave Garage
    Forest Road
    Sutton-in-Ashfield
    Nottinghamshire
    NG17 3BB

    Get in touch

    01623 553225
    https://www.belgravegarage.co.uk/

    Opening times

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    Dealership Statistics

    52%
    Would recommend this dealer to family and friends
    38%
    Percent of reviews responded to by this dealer

    Additional Information About Belgrave Garage

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