98% Reviews
replied to
93% Recommend
to friend


471 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

471 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
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"Nothing was too much trouble "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't really sure where to start, as I don’t tend to write reviews, but for these guys, I had to. I just upgraded to a Range Rover, and I’m really impressed so far. Aside from a little hiccup with the battery, which Birchwood Motors has been on top of to get sorted, everything is perfect. It was my first time getting a car from them, and honestly, I was over the moon. It was delivered to me, and was really clean, and the delivery process was really easy. They kept me updated at all times, communicating with me when I would receive the car. I would recommend them to family and friends. 4 stars for me, as I never give out full marks, but big thanks to these guys.

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Aftersales from Birchwood Motor Centre in response to Nothing was too much trouble

Williams, your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Shoutout to Birchwood!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loving my Astra. It’s driving smoothly, so no issues so far, touchwood. The sale process was straightforward, and they were not pushy at all. The paperwork was quick and easy, everything was explained well to me. The car was presented well and clean, so big shoutout to Birchwood motors.

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Aftersales from Birchwood Motor Centre in response to Shoutout to Birchwood!

Mahamodou thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Above and beyond"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Vauxhall Grandland as a treat for myself, and I’m so glad I did. Really impressed with it. Birchwood themselves were really helpful and I will be going back, but hopefully not anytime soon. I would for sure recommend them to everyone looking for a dealership that goes above and beyond for their customers.

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Aftersales from Birchwood Motor Centre in response to Above and beyond

Thank you for your positive review Anne, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Really accommodating team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cannot fault the customer service down at Birchwood motors. Luke was incredibly helpful, answered all my questions. He was not dismissive or pressuring and was just all round really communicative.

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Aftersales from Birchwood Motor Centre in response to Really accommodating team

Sarah your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Can't find anything to complain about🤣"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Vauxhall Corsa from Birchwood Motor, and I absolutely love it. The whole experience was great, and I have to give a shoutout to Dean. He was super helpful and friendly throughout the entire process. Honestly, I can’t find a single thing to complain about.

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Aftersales from Birchwood Motor Centre in response to Can't find anything to complain about🤣

Carley thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Really satisfied customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haven’t had the chance to get the car yet, but in terms of the service Birchwood provide to customers, I would definitely say I would be returning in the future. The team were reliable and welcoming, there was no pressure, which is always something you have to be cautious of with salesmen. But luckily this is not something I experienced. Really satisfied with them so props to them.

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Aftersales from Birchwood Motor Centre in response to Really satisfied customer

Thank you for your positive review Taz, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Prioritise their customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really impressed with Birchwood motor centre. My engine needed regenerating and they reimbursed me straight away, so they’re really quick to help out. Found them online, and will be going back due to their customer service and how much they value their customers.

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Aftersales from Birchwood Motor Centre in response to Prioritise their customer service

John your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Five star experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been to Birchwood motors multiple times, and always do return because of their cars but also their customer service. They are really attentive, and it always just feels like a five-star experience. so don’t know what more one could want from a dealership.

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Aftersales from Birchwood Motor Centre in response to Five star experience

Susan thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Really impressed with them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is so far so good. Did have a small puncture on my tyre, but they sorted it out for me straight away, so was thoroughly impressed with their customer service and aftersales care. They were absolutely brilliant so would return.

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Aftersales from Birchwood Motor Centre in response to Really impressed with them

Thank you for your positive review Julia, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"In and out😊"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Ford for my son. The dealership is local to us, so wasn’t a long journey there. It was my first time actually visiting them but will be returning next year for my other son’s car. Was really satisfied with the whole experience. Everyone was helpful and got us in and out. Cannot give five stars as I don’t ever give full marks but would give them 4 for sure. The staff were welcoming and there was no hard selling, which is always a positive.

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Aftersales from Birchwood Motor Centre in response to In and out😊

John thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
471 reviews4.9 out of 5 stars — Rated Excellent
Excellent
428
Very Good
38
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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