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92% Recommend
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412 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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412 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
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"I'd give higher than 10 if I could!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The new Audi is lovely. I am loving the drive of it. I found these guys online and when I went down to look at the car, it looked exactly as the pictures. The staff were brilliant, honestly absolutely amazing, they helped so much and did everything they could. If there was a higher number I could give than 10 I honestly would, because everything was perfect.

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Aftersales from Birchwood Motor Centre in response to I'd give higher than 10 if I could!

Simran, your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Amazing from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is running great, and I am really enjoying it. I've had a few cars from this dealership, and they consistently deliver. The customer service is always on point, friendly, professional, and never pushy, which makes the entire process smooth and stress-free. They really know how to create a positive experience from start to finish.

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Aftersales from Birchwood Motor Centre in response to Amazing from start to finish

Darren thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Could not have gone better"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first experience with Birchwood Motors has been fantastic. The car is running smoothly, and I'm really enjoying every moment behind the wheel. For a first-time purchase, this experience could not have gone better. The dealership provided excellent customer service, making me feel welcome and taken care of. The salesperson wasn’t pushy at all, which I really appreciated, and he took the time to offer refreshments and a test drive. I’d definitely return to this dealership in the future and wouldn't hesitate to recommend them to others.

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Aftersales from Birchwood Motor Centre in response to Could not have gone better

Thank you for your positive review Tony, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Treated really well and got a fair deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never been to these guys before but wanted to part exchange my old vehicle. They were offering what we buy any car offered, so it seemed like a fair deal, and so we went ahead with it. Customer service has been great, I felt I was treated really fairly, and the process was really easy. They talked me through everything, and the salesman wasn’t pushy at all or adding any pressure. They left me to my own so I could have a test drive and take a good look at the car, inside and out. Jamie was really nice, and I couldn’t fault him to be honest. Once getting the car I took it to my garage that I always go to, and they did a full check on it, and found no problems. So that was a really green flag.

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Aftersales from Birchwood Motor Centre in response to Treated really well and got a fair deal

Dennis, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Will be returning😊"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Nissan is amazing. I’m loving it and have no complaints. I did have an issue with the AC, but they resolved it straight away for me. The customer service was great, and I would come back in the future when on the hunt for a new car.

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Aftersales from Birchwood Motor Centre in response to Will be returning😊

Thank you for your positive review Jean, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Dealers who actually care"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a great experience with these guys last time I brought a car from them, so I had to come back. They were really helpful and friendly, and make sure to do everything they can from their end. They are quite busy when you go down, but that just means they’re a great dealership who have good business.

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Aftersales from Birchwood Motor Centre in response to Dealers who actually care

Thank you for your positive review Ion, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Made my grandma buy a car from them too!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My boyfriend told me to get my car from these guys as he gets all his from there. My Grandam actually also brought a vehicle from there after I did because I told her how good they were. The purchase was straightforward and there was no hassle or stress. They gave me a test drive, talked me through the car and told me everything I needed to. I would absolutely go back and have already recommended them to others.

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Aftersales from Birchwood Motor Centre in response to Made my grandma buy a car from them too!

Lili-mai thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my third purchase from Birchwood. Their customer service is amazing and has been every time. They always make the process really simple and have me in and out.

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Aftersales from Birchwood Motor Centre in response to ⭐⭐⭐⭐⭐

Edward your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Communication at the highest standard"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately the parts I needed for my car aren’t in stock and won’t be for a few months. So, I was advised to change my car, as I would have been without one for a while. The dealer has been amazing. They have been so helpful it’s unreal. The communication from them has been to the highest standard, emailing me, sorting out everything from their end, keeping me updated and constantly checking on me. No complaints from me at all, just waiting for the phone call to tell me I can collect my new car.

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Aftersales from Birchwood Motor Centre in response to Communication at the highest standard

Thank you for your positive review Rachel, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"No pressure!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came across these guys on Autotrader and they had the BMW I wanted, so I decided to head down. The car looked exactly as the pictures online, so I was relieved. It drives so well mechanically. The team were really helpful and so kind. They were very straightforward and there was no hard selling or pushing, so the decision was entirely mine. They told me all I needed to know and gave me the time I needed to decide.

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Aftersales from Birchwood Motor Centre in response to No pressure!

Leigh-Ann thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
412 reviews4.9 out of 5 stars — Rated Excellent
Excellent
376
Very Good
31
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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