car has been reserved and sold someone. sellers without competence

Recently purchased a 1.4 seat Leon hybrid. I dealt with Dan Jones who made the process effortless. Always happy to help whenever I called up for a stress free deal. Would highly recommend

Purchased a Seat Arona from Dan Jones at the Blackpool dealership,we received fantastic customer service, Dan answered all our questions, no pressure to buy, really friendly knowledgeable guy, highly recommend you speak to Dan if you're looking to purchase a Seat.

I purchase a 2021 Nissan Qashqai which cost just under £27,000. I paid in full and the car was delivered early August. Since then it has been a nightmare dealing with Blackpool SEAT. Initially during the negotiation to purchase the car, I was getting daily calls and text inquiring about my interest in the car from Kay and the sales manager. I even got a WhatsApp message! Once I paid, the comms from their side virtually stopped. I was promised I call after the car was delivered to ensure my satisfaction, it never happened. I had to call them myself! The call was delivered (I live about 2 hours away from the garage) and immediately I noticed the air conditioning on the car was on max which started ringing alarm bells as it wasn't so hot that day. I mentioned it to the driver and his responds was "l only deliver the car". The AC was blowing hot instead of cold. I called SEAT to report this and was told the problem wasn't notice during their presale checks. I was asked to get a local garage to top up gas, which I did, and I would be refunded 3 days after I sent them an invoice. It took more than 3 weeks to get refunded after calling many times. The AC was semi cold for a day after the gas top up and promptly went back to blowing hot which meant there was a serious problem somewhere. I reported this back and heard nothing back from them. Meanwhile in the UK we have gone through 2 heat waves which have been really unpleasant for me due to no functioning AC. I can't put my kids in the car because it becomes to warm for them. Its been terrible really as I have to use the car daily for commuting. I called several times more and put in a complaint. Finally their services manager Enzo calls and says I should get it looked at by local garage which I tried but no one could give me a date any time soon. I asked him to organise a pickup of the car for them to get it repair and since then I have heard nothing. It just so tiring chasing after these guys and getting nowhere. If you looking to buy a car from Blackpool SEAT, please think twice as their after sales service (which is extremely important) is really poor. Their comms after sales is really bad. My experience has just been awful.

Shocking! Bought a used car from them for just shy of £30k. One of the conditions was that the damage on the rear bumper was repaired. Came to collect and the damage was not repaired because apparently there wasn’t the money in the deal to repair it correctly. After telling them I wouldn’t take it without it being resolved they agreed to respray the bumper a week later. 1 hours drive from the dealership and the ‘check engine oil level’ warning comes up. Stopped at the next services, checked the oil level and it was barely on the bottom of the dipstick. The car had been given a full service before I collected it. Dealership was full of apologies and said they would reimburse me for the money I had to pay out to top up the oil. Nearly two weeks later and still no sign of the money. Dealership also put a new MOT on the car. They gave the car a pass even though one of the rear seatbelts could not be used as it was broken (have reported this to DVSA). This was repaired by them when they repainted the bumper. Would I recommend Blackpool SEAT - No Would I buy another car from them - Definitely not.