I've got no reason to not give the best score to be honest. The customer service was perfect from start to finish. I felt well informed about the car leading up to the sale. Also, the car is running great with no issues. You can't ask for more.

I purchased a Mercedes A Class 2017 model from Bob Davies Car Sales (The Car Island) on 5 October 2024. My husband and I visited the week before specifically to look at the Mercedes after looking at their website. During our initial visit Craig came out to see us and spoke of the car and pulled the car out so that we could have a good look and test drive it on the road outside. There was absolutely no pressure from Craig and he left us to look at the car with no interruptions which is such a refreshing change. On our return to the site we sat down with Paul who went through the financial side. I did not require HP so this process was very quick; deposit paid, competitive part-ex price agreed on current car. Full payment to be made on collection. We raised one issue with a very slight peeling of the material on the edge of the driver’s seat; no problem at all and Paul arranged for the work to be carried out which it was to a very high standard, not even noticeable and a slightly worn door seal, again replaced. My husband and I collected the car the following Saturday and the process was extremely quick. We did not go ahead with the part-ex and kept our old car, and this was not an issue. 12-months RAC breakdown cover also provided free and a RAC Platinum Maintenance and Repair Plan for 6-months. Paul and Craig were fantastic throughout the whole process from setting foot on the site to leaving with the car. A very relaxed atmosphere with no pressure and the usual hovering over you that you get in some dealerships. Even though we only looked at the Mercedes as that is what we had been looking for there was plenty of choice of vehicles on site. Very friendly and professional at all times, I cannot fault them and would 100% recommend and give a five-star rating and wouldn’t hesitate to be a return customer. Even received a follow up call. Thank you.

Paul was excellent while I was purchasing my Audi A3. He was quick to offer me a test drive once I was happy with the way the car looked. It was a smooth test drive, which is why I decided to take it. The car hasn't had a single fault since driving away, so I'm happy to give top marks.

There isn't anything Bob Davies Car Sales could have done any differently, but I never give top marks because I don't think anyone is perfect. However, this is the second car I've purchased from here. The first was time years ago when they were located at another site, so after a good first experience, I thought I'd come back. Paul looked after me on this occasion who I thought was really great. There was no pushiness, so it felt like there was no pressure to commit to a car. I went for the Citreon Berlingo which has been a great car. I love it.

I had an outstanding experience with Bob Davies. The customer service was exceptional and incredibly helpful throughout the process. I would definitely choose to work with them again in the future!

We were very impressed with the professionalism of Bob Davies Car Sales. It was apparent from the time we initially arrived to view the stock. The salesman was polite and informative and took us through the necessary paperwork with ease. We would not hesitate in using Bob Davies again in the future and would highly recommend them.

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I was recently looking to upgrade my car and decided to revisit Bob Davies Car Sales, where I had a great experience in the past. I popped down to see what they had available, and I was truly impressed with their selection of cars; there were so many fantastic options that I felt spoilt for choice! After taking a few laps around the forecourt, I found myself being drawn to the Vauxhall Adam. It was the perfect size for my needs and was in fantastic condition. I could tell that it had been well cared for, which gave me confidence in my purchase. Thanks to the friendly and knowledgeable team at Bob Davies, I feel like I have found my go-to dealership for all of my vehicles. Their commitment to customer satisfaction and quality cars sets them apart from the rest. I highly recommend checking them out if you’re in the market for a new vehicle!

Over the years, I’ve had some horrific experiences buying cars, so walking into Bob Davies Car Sales felt like a breath of fresh air. I needed a car quickly, and the team was incredibly efficient in sorting out all the paperwork, allowing me to drive my new vehicle home the same day. Since picking up the car, it has been nothing short of amazing. I’ve been thoroughly impressed with its performance and comfort. What really stood out to me was the continued support from the team at Bob Davies. If I had any questions or needed assistance, they were easy to get in touch with and more than happy to help, even after the purchase was finalized. This level of customer service is rare in the industry, and it made a significant difference in my overall experience. I highly recommend Bob Davies Car Sales to anyone looking for a reliable vehicle and a team that truly cares about their customers. Thank you for turning what could have been a stressful situation into a seamless and enjoyable experience!