Browns Autos reviews, South East England


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21 reviews from our car dealer reviews community
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21 reviews from our car dealer reviews community

Leave a review for Browns Autos
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"Browns Autos is the best! :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Massive Thankyou to Josh at Browns Autos for all your help in getting our dream car. Would definitely recommend this company, all the staff are so friendly, prompt and helpful. Josh was absolutely fantastic and can’t thank you enough!

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"Buyer focused business! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phenomenal customer service from Josh and the team. Excellent communication from start to finish. Superb aftercare included with purchase. Would definitely recommend!

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"Fantastic from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was without a doubt the best experience I’ve ever had of buying a car. Josh was fantastic from the start; incredibly knowledgeable, straightforward, helpful and friendly and the whole buying process and finance application was seamless and completely hassle free. Josh and the team were great when I went to pick the car up the next day and the car is perfect, drives beautifully and was really good value for money too. This was my first experience with Browns and they’ll definitely be my first port of call for my next car.

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"Always excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 4th car I have brought from Browns autos this time the car was for my wife, I will always keep buying my cars from here as the owner and his sons are absolutely brilliant they know everything about the cars they are selling and every car I have purchased has always been cleaned and serviced to a very high standard. All my cars when it’s had an MOT all urgent and non urgent advisories are always completed before the car has been sold to me. I have never had any issues with the staff if there was a problem that needed doing they always got on it and resolved it as quickly as possible I honestly can’t fault this company will always recommend these guys to anyone looking to buy a car. Thank you again guys

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Browns Autos from Browns Autos in response to Always excellent service

An absolute pleasure to see you again since your last purchase with us a few years ago! Delighted to help as always and really pleased with your comments! Thank you £

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"Great service, highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When purchasing my Audi, I was communicating with Josh throughout. He made this process super smooth and easy throughout and was happy to answer any questions that I had, even after closing hours! Josh talked me through the full process and was more than happy to help. All the staff at Brown's Auto were really friendly and knowledgeable! Impeccable service all round. Highly recommend

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"Browns autos are highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a vehicle from Brown Autos From start to finish a very professional, friendly company Highly recommend this company Will definitely use them again in future Thanks to Josh for a great , no hassle purchase of a car Ian / Eileen clark

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"Brilliant car and dealership. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Browns were brilliant - a breath of fresh air and thoroughly deserving of five stars. After a few difficult experiences with dealers, Browns were friendly, positive, patient and very customer-focussed. They could not have done more to help and reassure me about the Citreon we purchased. It is clear they are very committed to providing excellent after-care, and went above and beyond, providing me with a year's MOT, fresh tyres and assurance they would deal with anything that came up in the first 30 days, followed by the warranty. They understand customer concern very well and gave me complete confidence they would deal with any issues. Positive, personable, and complete peace of mind. We are delighted with the car and the purchase and I'd recommend them to anyone.

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"KIA SORENTO "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good and professional team. Thanks again and happy new year

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just collected my new car cannot recommend brown’s autos any higher. Looked after by Josh who was brilliant from the first phone call right up to the collection. Will be recommending them to everyone. Great service by a great team.

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"How a salesman should be! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely over the moon with my new car. But i have to honestly say, and this is coming from a person who is has been in sales for over 20 years! Josh - is amazing! How every salesperson should be! Infectiously intelligent and nothing is to much, you feel like he genuinely cares! He's fast to respond and his honesty screams through his passion and tone on calls and through email/text - he really does care about the family business and the cars he sells. 100% recommend - my next car will be from Browns Autos, even if I have to wait.

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Dealership Information

Browns Autos is an Independent dealership that is based in Brighton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews4.8 out of 5 stars — Rated Excellent
Excellent
20
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Browns Autos
    16 Carlton Terrace
    Brighton
    Brighton and Hove
    BN41 1XF

    Get in touch

    01273 499610
    http://www.browns-autos.co.uk/

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Browns Autos

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