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98% Recommend
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213 reviews from our car dealer reviews community
Leave a review for Car Central Birmingham
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213 reviews from our car dealer reviews community

Leave a review for Car Central Birmingham
Leave a review
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"My first car 🚗"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having just passed my test, I was a bit nervous about the whole process and getting used to driving. But I must say, the Kia Picanto has been a fantastic choice for a new driver like me. It's compact, easy to manoeuvre, and packed with features that make driving a breeze. Buying my first car was quite a daunting task, but the salesperson at the dealership was absolutely brilliant! They were incredibly patient, knowledgeable, and supportive throughout. They took the time to explain all the details, answer my questions, and help me find the perfect car within my budget.

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Aftersales from Car Central Birmingham in response to My first car 🚗

So pleased to read your comments, many thanks for your review.

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"Straightforward and hassle free"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car Central in Birmingham deserves nothing less than 5 stars for the outstanding service I received. From making the initial inquiry to the delivery of my Hyundai, everything was straight-forward and hassle-free. I would highly recommend Car Central to anyone looking to buy their next motor. 

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Aftersales from Car Central Birmingham in response to Straightforward and hassle free

We appreciate you taking the time to leave us your review. Many thanks and happy motoring.

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"Honest, reliable dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say thank you to all the team for making everything run smoothly during the purchase of my DS 3. There was a minor issue with the engine management light, but when I told them about it, they could not apologise enough and were on the ball to fix it very quickly for me. My DS 3 has not skipped a beat since and it drives like a little beauty. It is nice to know that Car Central Birmingham cares about their customers after the sale and is not just out to sell you any old vehicle.

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Aftersales from Car Central Birmingham in response to Honest, reliable dealership

Thank you so much for your review. It was a pleasure dealing with you.

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"Can't fault them"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Jaguar for my son from Car Central and my son loves it. We had some issues within the first week but the guys at the dealership were quick to get it back in and get it all resolved. They got it sorted within a week as we were going away which was great. They were so easy to deal with and didn't fob me off at all. We had great customer service both on the day and from the aftersales team. I really can't fault them for how they have handled everything.

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Aftersales from Car Central Birmingham in response to Can't fault them

We appreciate you taking the time to leave us your review. Many thanks and happy motoring.

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"Absolutely Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at Car Central Birmingham were absolutely brilliant. My Mazda CX5 is running well and have had no issues so far. It is just absolutely perfect!

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Aftersales from Car Central Birmingham in response to Absolutely Brilliant

So pleased to read your comments, many thanks for your review.

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"Reputable Dealer"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son has had a few issues with cars in the past so when he was looking for a new one I wanted to make sure he went to a reputable dealer. I saw Car Central Birmingham online and they didn't have any strings of negative reviews and just looked nice and professional. Harry was very knowledgeable not just about the car but about the industry too. He had a lovely manner and was very transparent which gave us peace of mind that he sourced his cars well and that we would have no issues. The Ford Fiesta has been great so far and it was really nice to be treated with the same due care and attention as if we were buying a high end car. I went there more hopeful than expecting anything so I was pleasantly surprised when they surpassed all my expectations and the reviews.

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Aftersales from Car Central Birmingham in response to Reputable Dealer

We appreciate you taking the time to leave us your review. Many thanks and happy motoring.

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"Well looked after"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got my Ssangyoung from Car Central and it has been great. It is running really well so far. We were well looked after when we went to the Birmingham branch and went on a test drive and everything. Really good service

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Aftersales from Car Central Birmingham in response to Well looked after

Thank you so much for your review. It was a pleasure dealing with you.

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"Gaffer is Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I loved my new R class from Car Central Birmingham. I was in need of a more spacious car to ferry around my customers, and the R class provided the perfect amount of  space without affecting the driving experience. The customer service was fantastic; I even had the gaffer help me through the process and  go over the finer details, but the communication was spot on and very open and honest throughout, which is great to see. I couldn't have asked for better service, so easily rate them 5 stars. Keep up the good work. 

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Aftersales from Car Central Birmingham in response to Gaffer is Fantastic

We appreciate you taking the time to leave us your review. Many thanks and happy motoring.

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"Simply fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such a fantastic service from Car Central Birmingham, 5 stars 

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Aftersales from Car Central Birmingham in response to Simply fantastic

Thank you so much for your review. It was a pleasure dealing with you.

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"No technical jargon. No pressure sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've always driven big cars but my latest Qashqai from Car Central has a lot more mod cons than my last! Luckily for me my daughter has one, so she's basically my real-life instruction manual haha! My experience with CCB has been really positive. The process was straight-forward, no technical jargon, and no pressure. They allowed me to browse in peace at my own leisure. I can't stand it when salespeople follow you around - It's my pet hate! Thanks to the staff at the dealership for leaving me to it and providing support as/when needed; it's been a welcome change. My son-in-law's already in talks about buying another car, so it's good to keep it in the family.

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Aftersales from Car Central Birmingham in response to No technical jargon. No pressure sales

So pleased to read your comments, many thanks for your review.

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Dealership Information

Used car sales of Birmingham

Welcome to Car Central

If you are looking for great savings on quality used cars in the Birmingham area, then you have reached the right place.

Car Central is a specialist used car dealer based in Birmingham. We are proud to offer you first-class customer service and very competitive pricing, so please browse our stock list. At Car Central, we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a used quality car in Birmingham, then don't delay, call us today. In order to offer cars to suit everyone, we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need.

At Car Central we don't just sell cars, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Birmingham? We look forward to meeting you!

  • Comprehensive pre-delivery check over
  • Credit cards and debit cards welcome
  • Part exchanges welcome
  • All cars professionally valeted
  • 12 months parts and labour warranty
  • Open 6 days a week (Sundays appointment only)
  • All cars HPI clear and mileage checked
  • Finance arranged
  • A no-obligation reservation can be made on any car
  • First-class aftersales service
  • Any trial or any inspection on any car
  • No pressure sales
  • Servicing and Repairs available
  • DPF Cleaning Facility

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2018

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
213 reviews4.7 out of 5 stars — Rated Excellent
Excellent
170
Very Good
43
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Car Central Birmingham
    Unit 28 Small Heath Trading Estate
    Armoury Road
    Birmingham
    West Midlands
    B11 2RJ

    Get in touch

    0121 274 3150
    https://www.carcentralbrum.co.uk/

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 09.00 - 17.30
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Car Central Birmingham

    Company Formed: 2018
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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