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93 reviews from our car dealer reviews community
Leave a review for Carpoint Of Peterborough Ltd
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93 reviews from our car dealer reviews community

Leave a review for Carpoint Of Peterborough Ltd
Leave a review
"Appalling Service - Won't refund you!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Lexus via Carpoint. Many issues with it including only 1 screw holding the driver's seat to the floor. Tried to get a refund a few days later. Avoided all my calls emails and texts. Had to get my money back via claiming with my credit car protection. VERY DISHONEST. DO NOT USE THIS FIRM.

"Very Bad Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID this Sales guy or business. They are not Honest told me the car I bought has been serviced and I had a lot of problems with it. Sold me the car without a Key to take wheels out, Car takes to long to start in the mornings, have contacted them but they do not reply to emails.

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+1 Found this review helpful
"Dealer serving suspended sentence! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM THIS WHEELER DEALER AND IGNORE THE "LOVELY, HELPFUL" COMMENTS WRITTEN BY THE SALES TEAM. DO YOUR RESEARCH, OWNER CURRENTLY SERVING A SUSPENDED PRISON SENTANCE. IF YOU WERE UNFORTUNATE ENOUGH TO HAVE PURCHASED A CAR ALREADY, SEE THE LEGAL PROCESS THROUGH. YOU WILL WIN AND GET YOUR MONEY BACK

"Never buy a car from them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from them thinking it all was good. When I got my car delivered I never got the v5. They told me to pay for it and they would give my money back. Never happened I also asked to have the tracking done and the air con refilled never got done. After having the car for 3 months had to have a new battery and when I came to changing it the battery in it was the wrong size and they put books under it to lifted it up so they could strap it done. After a few more months I got it in a garage to be checked over as I wasn't happy and I was told that the car shouldn't of passed the way it was. I rang them god knows how many time and emailed them and they didn't answer or reply to my email. Dodge people who put people life's at resk

"£2500 down the drain"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please learn by my mistake and do not on any account give any of your hard earned money to these crooks. I purchased a Mondeo Estate from them at the very end of November 2019. Less than two weeks later I had to be recovered from the A1, injector failure. I called them to say I wanted them to sort it or refund me and they were beyond rude, telling me to "go away" and putting the phone down on me even though I was polite in my requests. They stopped answering the phone and ignored my letters. Turned out there was a lot more wrong with the car and it was scrapped. £2500 for two weeks driving... Go anywhere else to buy your next car but NOT here!

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+3 Found this review helpful

Nic in response to £2500 down the drain

I feel like i can just basically copy and paste this review. I have just had a call from my garage stating that there is no point fixing the car as it will need £2k worth of work on a car i bought for £3.5k at only beginning of the year. It has been nothing but trouble since i bought it. Do NOT buy from here.

John Doe in response to £2500 down the drain

Still with it mate. I've just won a court battle after a £3500 car broke down within 48 hours. Mechanic described it as a deathtrap. He sells ex auction cars, changes mileage (Google will help others see he is currently serving a suspended sentence), won't answer calls, emails and denies who he is in person . I had baliffs recover my car cost, court fees and their (baliff) fees. Takes a while but stick with it Don't be fooled by this con artist, he was lucky to escape prison but his time will come the more you pursue him Trading Standards are also aware of him and disgusted he got away with a suspended sentence. DO NOT BUY FROM THIS WHEELER DEALER!!!!!

"Fraud, Fake Service history and mileage"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership has been found guilty of the above at Peterborough Magistrates court. DO NOT BUY from these people. Peterborough Telegraph: Suspended sentence for Peterborough Carpoint director who admitted tampering with car mileage Peterborough City Council: www [dot] peterborough [dot] gov [dot] uk/news/car-firm-director-ordered-to-pay-more-than-20000

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+3 Found this review helpful
"Very untrustworthy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very polite at the start,but soon realized that the truth is they lie through their teeth. I bought a vauxhaul astra diesel from them. Only had full use of the car for 2 weeks they have had it returned to them for repairs they don't do. They just lie about it and hope you don't question it

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+6 Found this review helpful
"Don't answer the phone "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Returned car due to fault, waiting for a refund and they will not answer my calls or emails. Would never ever purchase from Carpoint of Peterborough again. do not buy from these people.

"Good place to buy your car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have to say these guys are very good when it comes to selling cars. The friendly approach from the offset and to customer service in the end. I would recommend buying your next car from here

" don't buy from these"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car from Carpoint of Peterborough in September the car had a fresh MOT. After the first week of using the car it was apparently had an exhaust gas leak into the car which made my children and wife very ill. had inspected by private mechanic and a turbo housing bolts snapped off upon further inspection the car should not be on the road brake pads for a non-existent rear calipers the seized and mechanic would not let us take the car because he knew of mum and child was going to be in it so we had no choice but to get it fixed cost £800 spoke to carpoint Peterborough we will contribute to the cost just send us the receipts I sent receipts and not heard anything from them they will not answer calls or emails only option is to go up to them but that would be a good idea. These people couldn't give a s*** that a young mum and children were going to be in the car and it was dangerous

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+9 Found this review helpful
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Dealership Information

Carpoint of Peterborough Ltd may be able to help you when you are looking for a used car dealer in Cambridgeshire. Whether you are looking for a Ford, Smart or Vauxhall car; they may have the right one for you. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
93 reviews3.1 out of 5 stars — Rated Average
Excellent
46
Very Good
3
Average
1
Poor
3
Terrible
40

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  • Contact Information

    Address

    Carpoint Of Peterborough Ltd
    Harvester Way
    Peterborough
    Peterborough
    PE1 5UT

    Get in touch

    0800 6897979
    http://www.carpointofpeterborough.co.uk

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    Dealership Statistics

    51%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Carpoint Of Peterborough Ltd

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