Steve did a brilliant job he got us a car în same day!!really grateful!!fully recommend!!

Disgraceful customer service About three months ago, I bought a Vauxhall mokka X from car shop Doncaster when looking round the car and we took it for a test drive. The brakes was grinding. I mentioned this to the salesperson and was told this was probably because it been sat in the showroom which I thought yeah okay so we left it . 10 days to get the car sorted just to get out it was an absolute disgrace on customer service got the car out within two weeks breaks still grinding and a wobble on steering wheel when breaking at high speed so the car was booked back in for them to have a look. They put the car on the ramps and just said the brakes was wear and tear. I left it even though it had a three month warranty ,two months down the line I reported it again couldn’t get in one day due to work so I’ve booked it in again. Went in today to have a look at the technician who drove it and said yes there’s a definite problem. Car shop are now saying that there’s nothing they can do I want to charge me for new brakes and pads shocking customer service I have bought four cars in the last 10 years from car shop, but this will be the last time. I use them as the customer service has been really really poor from start to finish. So be aware when buying from carship any problems they don't want to know about it. Get your money then that's it .

Fantastic service by Steve extremely helpful and understanding what we wanted

Never buy a car from carshop doncaster.very shit service.

Bought a car within 2 weeks had problems took it back 4 times all they say is battery at fault we had an independent inspection turns out the radar system is faulty causing random emergency stops for no reason also its been in a smash and had loads a paint AVOID !!!!!!

Worst dealership I’ve had the misfortune to deal with . False advertising in pricing , response unacceptable , manage to cowardly to reply . Sales person Rebecca worse than useless . Stay away from Doncaster dealership

Second time in 8 months car has been in for repairs. Car was recovered by RAC because of serious engine issues and told not to drive it. Thankfully under extended warranty. Now want me to get the car from them 50 miles away YOU HAVE MY CAR !!!!!!!!!!!!!!! A stroppy salesman (Tom) told me its "My Issue to get my car back from them". Going to follow this through with the motor trading ombudsman service is shocking, salesman didn't even know the car had an Ad blue tank fitted on the car when I purchased it.

Jenifer fantastic! However the finance manager sorry to be descriptive but tall and red hair with glasses on, horrible and rude, telling me what cars I ‘should’ be looking at with my budget, and talking over me. Very rude! But Jenifer fantastic and couldn’t do enough!

Met Almas on arrival could not be more helpful and informative time was not an issue,and no pushy behaviour he explained every detail and if the car didn't suit ourselves he said so ,test drives were not a problem,could not wish to meet a finer bloke,after choosing the car we loved we were introduced to Michael and he was just as helpful and pleasant as Almas , couldn't do enough for us ,sorted the paperwork very efficiently,after a short time we met Bart,for handover bloody good bloke very knowledgeable and efficient, Our last car was purchased from the trade center and was an absolute nightmare in every sense,compared to carshop who are very professional in every way possible,I would recommend carshop to anyone wishing to buy a used car,they made us Very happy bunnies,we won't hesitate to go again,David Ellis