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I bought a Mercedes A Class a few weeks ago, and I had amazing customer service from start to finish. All of the staff are extremely welcoming and not pushy with sales which was refreshing. Unfortunately (bad timing) it had a minor issue after a week, but this was sorted quickly and the minor work was carried out, I was given a courtesy car in place and received my car back as good as new again. I can't fault the guys here, would definitely be back again.
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Went to view a car and was greeted by an older gent in a suit saying ‘’what’s up’’ seems a professional way of greeting someone. Cars were not clean either it’s a no from me
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City Motors Cambs Ltd from City Motors (Cambs) Limited in response to Rude staff
Hi Ryan, We have a forecourt of 200 vehicles opposite an open field so the chances of keeping every car clean everyday is very difficult but i guess it would be doable by your standards ? i would really ask you to go back to the drawing board regarding this review or give us a call as we don't recall to have any dealings with someone going by the name of Ryan recently and the gentleman in the suit doesn't recall asking a Ryan whats up either. Not being bias towards my staff or anything but i wouldn't be taking disciplinary actions towards a member of staff if they were to ask a customer whats up as i'm sure there must of been more to conversation than that.
This garage cuts corners. Bought a car that has many problems that were hidden up after sales was beyond a joke.
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Qamran from City Motors (Cambs) Limited in response to No after sales service
Hi Stephen, With this not being a verified review for a purchase from ourselves we are not sure if this review is genuine. Please give us call to discuss what corners we have cut or issues you feel as though you have with your vehicle? Regards Qam
I’m really happy with my vehicle that I recently purchased, i had brought a Audi RS7 which was as detailed as it said in description and when I had come to see it, really happy with the service and staff, really helpful, deffo coming back for a upgrade !!
Bought a 2017 ford ranger, which looks awesome. Test drove all went well. First impressions walking into city motors was a warm welcome from the team. Very clean and great stock. Easy transaction no pushy sales tactics! Half way home the ford ranger developed a fault with clutch. Rang City motors about my situation,who were very apologetic and sent there recovery. City motors diagnosed the fault and replaced the whole clutch system and delivered my vehicle back home which is approx 140miles one way all at there cost. The customer service I received was outstanding from the team and can't recommend City motors peterborough enough! I will certainly be recommending this company for future purchases. Thanks guys
Avoid if u don’t want additional bills when you have purchased the car !
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Qamran Qureshi from City Motors (Cambs) Limited in response to Avoid !!! It will end up costing you
Hi there, Would you like to contact us to discuss your vehicle purchase and any issue you may have ? the fact this is an anonymous review with limited details leads us to believe this review is not geniune.
It’s been a pleasure dealing with city cars from start to finish. Many thanks to Saf for keeping in contact from the day their dealership received the funds to the day the car was delivered to me. Saf made sure that I receive the car on the very day and time he promised. My new ride drives smoothly as described, I pray it stays that way. Many thanks to the delivery gentleman, he was polite and respectful. If this vehicle doesn’t fail me. Saf took time to explain to me about their additional products and I was given time to consider purchasing them without any sense of pressure selling. I will definitely look to you in future but also recommend your dealership. I pray that I never return to update my review. Thanks Saf and your team.
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Amazing service, chased everything up when needed Mo made the process happen quick and even got the car delivered the same day, great people to work with, would highly recommend
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Viewed a car at the start of the week , phoned ahead , arrived and car was filthy and at the back of the forecourt , rude staff.
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Qamran from City Motors (Cambs) Limited in response to Bad from the start
Hi Steven, We appreciate you have taken time out of your busy motor trade schedule to leave this fabricated review. You called City motors at 5:30pm on Friday the 07/06 to confirm your viewing for Saturday the 08/06 where the vehicle was professional valeted and parked and along our front row along with the 5 other VW Golfs we have. At no point was there any conversations about the vehicle being filthy, the only conversations that occurred were regarding the general condition of the 10 year old vehicle and the general wear and tear that you would expect. You came to a view a vehicle that was listed for £6990 and were wanting a £1000 discounted to which we kindly declined to sell the vehicle to you so we wouldn't classify that as being rude. We are well aware of the company you work for so would expect you to reconsider the fabricated review that has been left as now we have had dealings with you as a company we would also be well within our rights to review our experience with you guys.
Car was brought over the phone and delivered from peterborough to Coventry the same day of purchase ! Lads were very helpful , spotted a minor fault on car on the delivery but they had no issues resolving this , booked me straight into local garage and paid to get fault fixed ! overall happy with the purchase !
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Manufacturers: Sells a variety of makes and models
Independent Dealership
City Motors (Cambs) Limited
Palmers Fields
Oxney Rd
Peterborough
Peterborough
PE1 5NB
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