95% Reviews
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93% Recommend
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49 reviews from our car dealer reviews community
Leave a review for Crewe Volkswagen
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49 reviews from our car dealer reviews community

Leave a review for Crewe Volkswagen
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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VW Polo

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5⭐

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Sharon from Crewe Volkswagen in response to ⭐⭐⭐⭐⭐

Good afternoon Matthew , Thank you for your five star review and using our Crewe Volkswagen dealership. Sharon - Swansway Motor Group

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"So far so good "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time purchasing a car from Crewe Volkswagen and while everything went really well, I would still rate it 4.5* as there is always room for improvement. That being said, Dominic (the salesman) was really good and I have no complaints about him at all. I haven't been on any long runs in my ID.3 but for the small trips, it's been okay.

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Sharon from Crewe Volkswagen in response to So far so good

Good Afternoon Aiza, Thank you so much for your review. Your comments are gratefully received and your kind words for Dominic will be cascaded to him. Thank you for your detailed feedback as potential customers will find this helpful. Sharon - Swansway Motor Group

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from start to finish.

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Sharon from Crewe Volkswagen in response to Excellent service

Good Morning David, Thank you for your feedback and helpful comments for others who are considering using our Crewe Volkswagen dealership. Sharon - Swansway Motor Group

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"No hard sell"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Off the top of my head I can't think of anything that would have made the experience 5 stars, but it all went fine. There was no hard sell from the salesman, and he was helpful in answering my questions about the 2 Series.

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Elizabeth Day from Crewe Volkswagen in response to No hard sell

Good Afternoon Colin R Thank you for your feedback and helpful comments for others who are considering using our Crewe Volkswagen dealership. Elizabeth - Swansway Motor Group

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"No hassles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had no hassles with the team at Crewe at all. The salesman knew I was coming down from Glasgow to collect the car, and on the day I arrived, it was all ready to go. The handover was really quick and easy. The car has been non stop since getting it, and it all seems to be okay for now. Top-notch service.

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Elizabeth Day from Crewe Volkswagen in response to No hassles

Good Afternoon Gerry Thank you for your 5 star review. We are pleased to hear you are enjoying your new vehicle and that the handover was swift and efficient considering your long drive home. Thank you for your business. Elizabeth - Swansway Motor Group

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"Jacob he was brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For the time I've owned my Volkswagen T-Roc, it's been going alright, and at the moment I've had no issues with it. Jacob was the salesman who looked after me an he was brilliant. A test drive was offered before making any decisions.

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Elizabeth Day from Crewe Volkswagen in response to Jacob he was brilliant

Good Afternoon Libby Thank you so much for your 5 star review. Your comments are gratefully received and your kind words for Jacob will be cascaded to him. Thank you for your detailed feedback as potential customers will find this helpful. Elizabeth - Swansway Motor Group

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"Asset to any company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We would rate our recent vehicle purchase experience as 5.. Anton was so professional, extremely pleasant and polite nothing was too much trouble for him...He would be a great asset to any company.

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Elizabeth Day from Crewe Volkswagen in response to Asset to any company

Good Afternoon Tim S Many thanks for your comments towards Anton and our dealership. Your comments will assist others who are looking to visit our dealership. Thank you for your custom. Elizabeth - Swansway Motor Group

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Elizabeth Day from Crewe Volkswagen in response to ⭐⭐⭐⭐⭐

Good Afternoon Thank you for taking the time to rate our dealership as 5 stars. Elizabeth - Swansway Motor Group

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"T-Roc"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5⭐

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Elizabeth Day from Crewe Volkswagen in response to T-Roc

Good Afternoon Paul W Thank you for your 5 star review. Elizabeth - Swansway Motor Group

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Dealership Information

Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
49 reviews4.8 out of 5 stars — Rated Excellent
Excellent
44
Very Good
3
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Crewe Volkswagen
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864446
    https://www.swanswaygarages.com/volkswagen/contact-us/crewe/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Volkswagen
    VAT Number: 823 8072 33


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