1 review from our car dealer reviews community
Leave a review for DEALDRIVE MOTORS LTD
Leave a review

1 review from our car dealer reviews community

Leave a review for DEALDRIVE MOTORS LTD
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"1st Car was Steven King Horror Story"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My 17 year old son's first ever dream car soon turned into a nightmare the likes of which even Steven King may get the chills to write off. Right from the off, the car had a flat battery (Ali Usman blamed us) and the bonnet could be opened without using the latch. Usman said the car was fully serviced and didn't need any work despite being three years overdue a timing belt change. Luckily, I found out as my son could have broken down on a smart motorway. Opteven confirmed the car could not be used under the AA warranty sold with it as the warranty was invalid due to the lack of timing belt service. Finally, we found it pooled significant water in the boot, enough to soak the back seats. Usman said it would be £300 to fix the timing belt issue and it is several hours work. Usman said 7-10 days for the severe water ingression parts to arrive. Having returned it, it seemed strange then that the car was listed back on his site the very next morning at 7am... Usman could not provide any evidence of the parts being ordered to service the car and, backed into a corner, demanded we bring it back. In his office he mentioned we are being filmed (for the first time which was strange as we had discussed sensitive financial information in there a mere two weeks before) and that he wouldn't agree to reund even a single Pound unless we agreed to a £500 restocking fee. This brought out the very best John Cleese in me. We left minus £613 on what we paid (not including the £45 fee to cancel the insurance and £33 car mats and the many hours trying to resolve everything.) I am having to go down the rote of Trading Standards to get my son's money back despite DealDrive Motors having 42 cars in stock at present. My son therefore has no car and is £691 Pounds down... Please give a very wide berth, please steer clear. As Billy Ocean sang: RED LIGHT Spells Danger. I'd rather only use a bicycle than buy a car again here. And if you do go here and buy one and it does go awry, whatever you do - don't mention your rights - Usman told me at the end if only I'd grovelled he would have sorted everything. No Deal, hell of a bumpy road and no Motor. No stars if it was an option. (Apparently I am the first customer in ten years he has lost his rag with - which is nice!)

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

DEALDRIVE MOTORS LTD is an dealership that is based in Middlesbrough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
1

Add Review

  • Submit new information

  • Contact Information

    Address

    DEALDRIVE MOTORS LTD
    Roadside Retail Park, Skippers Lane, Middlesbrough, Cleveland
    Middlesbrough
    Redcar and Cleveland
    TS6 6UU

    Get in touch

    01642740748
    https://www.dealdrivemotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 10:00 - 17:00
    Sun Closed

    Dealership Statistics

    0%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About DEALDRIVE MOTORS LTD

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more