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I want to commend this dealership for the exceptional treatment my wife and I received. Everything was incredibly smooth, and their pricing was highly competitive. We had a fantastic experience, and I highly recommend this dealership to anyone in search of a hassle-free and reasonably priced solution.
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I recently purchased a BMW from this dealership, and I was thoroughly impressed by the level of service and knowledge displayed by the ownership. Their passion for cars shines through, and it made my buying experience exceptional. I'm thrilled with my BMW and highly recommend this dealership.
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Had a deal with these guys to purchase a vehicle told them i had to get a loan for payment of the vehicle and that it would be sorted the following day, i then called up the following day to say I had got the money and it was all sorted to come down for the vehicle to be told it was no longer available and there was someone else coming! Even tho i had already siad i want the vehicle and was taking out a loan to buy it they let me take the loan out and then sold it to another customer after telling me it was sorted! Very poor customer service
Avoid this dealership - they use old school tactics to create false issues with your car when trading in even when you have manufacturers FSH and the car you are selling has never had a problem. Avoid, avoid, avoid
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Enquired about a car - these guys pretty much don't want to PX anything that isn't a high spec car, went and got mine all cleaned up ready to go and view the car I was interested in to be told it was sold - nice work chaps.
Wife and I have left this dealership feeling utterly misled. Would not trust this dealership an inch, with any car. Arrived to view a car, advised it was available. Car was priced VERY competitively. We were keen, took it for a test drive, came back and explained clearly we were keen. Dealer answered the few questions we had but suddenly seemed hesitant to complete a sale. We're sitting there basically ready to buy and he starts heavily pressuring us to "Think about it a bit, don't rush in". We say, "OK we'll have a think, will you hold it for just 45 mins max?". He says he never holds cars but makes ZERO mention of other buyers or interested parties, had he, we'd have paid then. We go into the car park for a 2-3 min (max) chat and agree to buy it. When we walk back over, having never left the dealers, he makes the laughably unbelievable claim that in those 120 seconds he's taken a call from someone else who's said they wanted it and paid a deposit over the phone... all in 2 minutes?! Bizarre that he felt that sounded plausible. Left with the distinct impression he'd just decided he didn't want to sell for us for some reason (who knows why?) OR he's picked up the phone the moment we've left and told someone to buy this car sharpish before this couple walks back in. Either way, we're left feeling EXCEEDINGLY suspicious about the behaviour of the dealer and would no longer trust them in the slightest. Recommend you avoid at all costs if you worry about this sort of thing.
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Derby Prestige Cars Ltd is an Independent dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Derby Prestige Cars Ltd
71-73 Rosehill Street
Derby
Derby
DE23 8FZ
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