2% Reviews
replied to
85% Recommend
to friend


137 reviews from our car dealer reviews community
Leave a review for Derbyshire Performance
Leave a review

137 reviews from our car dealer reviews community

Leave a review for Derbyshire Performance
Leave a review
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service. Being very friendly and helpful made it a pleasant and hassle free part exchange experience. Wouldn't hesitate to recommend.

"Brilliant experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant experience, I highly recommend them, good vehicles at good prices

"My vehicle has arrived today -"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My vehicle has arrived today - condition of the vehicle is good and as expected for the age of the vehicle. It was clean and tidy - well presented. My Wife said that the delivery driver was very friendly and helpful. I have not ordered a vehicle before viewing in person before, so was a bit apprehensive. However, I can’t fault the Customer Service received by the gents. Timely communication, clear videos of the car and answered all my questions. They ensured that it was fully serviced and MOT’d prior to delivery and kept me in the loop about its progress and delivery.I would recommend this trader every day of the week! Thank you again 👍

"Nightmare "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car last summer, had it delivered with 2 flat tyres , broken passenger seat and faulty steering. Warranty company refused to repair, Derbyshire Performance took the car back with the promise of repair, 9 months later they still have it . Taken legal action.

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Derbyshire performance from Derbyshire Performance in response to Nightmare

We’re sorry to read your review, especially as we believed the matter had been resolved. We took the vehicle back and issued a full buyback, so we’re unsure why this negative review has been left. We always aim to resolve any issues fairly and professionally, and in this case, we did our best to put things right. If there’s anything further you feel is unresolved, we’re happy to discuss it directly

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Anon in response to Nightmare

Hi Wayne Ive just got a car from them and the problems seem to be stating. Wasnt as described with things wrong with it. They told me no refund as I had agreed to repairs so warranty repair it is. However after dropping it off the communication stopped and when they eventually got back to me they said there was a 2 month waiting on the garage but would do what they can to speed it up. Not great to say the least so was worried when I saw your review. Have they really had the car for 9 months? That scares me Andy

"straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and very straightforward to deal with. Provided a walkaround video of the vehicle that I requested and collected my part ex car and delivered my new one to my door. If I ever win the lottery I’ll be back for one of more high end luxury performance vehicles that are in stock.

"Fantastic service from start to finish, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from start to finish, complete transparency throughout with Kevin & Jay. Any issues I pulled up they got them sorted for me. The laid back attitude was the biggest selling point for me as I cannot stand pushy salesmen. Will definitely be back in the future. Thanks for everything…

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and very straightforward to deal with. Provided a walkaround video of the vehicle that I requested and collected my part ex car and delivered my new one to my door. If I ever win the lottery I’ll be back for one of more high end luxury performance vehicles that are in stock

"*Honest 5 ⭐️ Review*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent car purchase experience *Honest 5 ⭐️ Review* I’d seen a vehicle that caught my eye on Derbyshire Performance website (in fact there were 3 or 4 actually), and like most people I read the reviews to see the good and bad things .. Holidays.. Cars.. Amazon you name it. I do however always try and keep an open mind and give people the benefit of the doubt, and I’m so glad I did. Derbyshire Performance answered all my questions (and I had a lot) they carried out all my requests and gave me a fair price for my part exchange. I love my new (to me) car and so far so good…I have received good communication from the team… amazing customer service (which these days is getting rarer and rarer) and they have delivered everything that they promised. I would throughly recommend. (And for the cynical people out there to confirm… no I am not one of their friends just a really happy customer)

"moment I walked through the doors A+++++"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When life took an unexpected turn and my trusty Mercedes was written off, I found myself in need of a new car. Living locally to derby, I had driven past their dealership many times when iv been to Srewfix and decided to give them a visit. From the moment I walked through the doors of the dealership, I was met by one of their salesmen, who was very friendly towards me and knew a lot about the cars that he was selling. The Jaguar has proven to be a fantastic choice. It is much more fuel-efficient than my previous Mercedes. It is a joy to drive, and it has added a spark of excitement to my daily commutes. Currently my daughter is learning to drive, which is a big milestone in her life, and I want her first car to be special. Given the excellent service I received from Derbyshire Performance , I know exactly where I will be heading with her when she passes her test.

"fantastic and easy to deal with."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw my vxr on Autotrader, and I would rate them a 5/5. The team were fantastic and easy to deal with.

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Dealership Information

Derbyshire Performance is an dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
137 reviews4.6 out of 5 stars — Rated Excellent
Excellent
124
Very Good
0
Average
1
Poor
0
Terrible
12

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  • Contact Information

    Address

    Derbyshire Performance
    Unit A
    Derby
    Derby
    DE1 1LY

    Get in touch

    01332 347096
    https://www.derbyshireperformance.co.uk/

    Opening times

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    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Derbyshire Performance

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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