15% Reviews
replied to
84% Recommend
to friend


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13 reviews from our car dealer reviews community
Leave a review for Direct Commercials
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Direct Commercials
Leave a review
"Mark p"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi everyone, I saw these reviews above after buying my new van from direct commercials. I feel I had a great experience there and I'm really happy with the van. Had a good chance to speak with the staff and I'm sure the above cases were very rare for them. Buying another for my business soon. Just thought I should offer my opinion as I feel the above comments are not typical of the way they operate.

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"Van Review"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldn't recommend them to anyone, they did try and be helpful but they made me wait and wait, they mis led me on many occasions. I had to clean it myself, chase to collect it, even after I paid for it. Lost £1200 on this and have already sold it on, didnt give it a test drive t my own fault as I was rushing to purchase, ive learnt so many harsh lessons The van just wasnt up to scratch, on every occasion i felt let down, they were great salesman as in convincing you to part with money just beyond that i was very unhappy, which is why im writing this review to let other people know what i went through at Direct Commercials

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+1 Found this review helpful

paul from Direct Commercials in response to Van Review

We really do try to offer the best service available when buying a new van. This incident and the one below that was caused by a member of staff who is no longer with us. I appreciate that ultimately its my responsibility but I was unaware of the details of your complaint. We now offer a no quibble warranty that we truly consider to be the best available. Its covered by ourselves as this warranty cannot be purchased from a third party as its so open. I really do not take complaints lightly and these two comments are very upsetting. I would assure anyone, that moving forward, we are happy to address any issues and now have a loan van for customers whilst any work is being carried out. Best regards, Paul (owner).

"TIGGER"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a van from these it had bad brakes,wiper wash motor failure, window winder handle broken, two illegal tyres, I purchased the van from 120 miles away so couldn't view the vehicle before arranging the finance but by then it was to late so picked up the van got it home and found the problems owners couldn't really care less I was assured it was in good condition etc but basically lied to me bunch of cowboys AVOID

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Dealership Information

Direct Commercials are a used van dealership based in Derby and covering the wider Derbyshire area. They stock some of the most popular commercial vehicle makes including Fiat and Citroen and also offer finance packages throughout the range. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4.4 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Direct Commercials
    Uppermoor Road
    Derby
    Derby
    DE24 9BY

    Get in touch

    07769343 546
    http://www.directcommercials.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

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    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    15%
    Percent of reviews responded to by this dealer

    Additional Information About Direct Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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